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  1. 6 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Sarah Ott shared this idea  · 
  2. 75 votes

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    Hi everyone, we appreciate the efficiency filtering by Partner and Manager in Tax Manager could have in your day to day.

    While the Tax Manager is still in beta your feedback is helping shape what comes next, so thank you for your input here.

    Our product team is exploring filtering options within Tax Manager, so we’ll move this idea to In development, and keep you posted on progress here. You can also check our Xero Central page for pipeline updates.

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    Sarah Ott commented  · 

    Can we please include a saved filter, same as what is offered in tax returns. makes a significant time difference when you consistently reviewing

    Sarah Ott supported this idea  · 
  3. 32 votes

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    We appreciate you sharing feedback on the beta experience, Carol. We'll begin to get feedback and support for this through your idea. Our product teams are keeping a close eye on this forum and I'll be sure to share if there's any change planned

    Sarah Ott supported this idea  · 
  4. 4 votes

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    Thanks for your feedback, Mel. Good to be getting this feedback on the improvements that could make Xero Partner Hub better for you 😊

    I've shared this back with product and I'll let you know if there are any updates.

    Sarah Ott supported this idea  · 
  5. 12 votes

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    Hi everyone, thanks for sharing this idea. We understand you’re looking for more flexibility in how relationships between contacts can be recorded within Xero Practice Manager.

    The suggestion is to add more relationship options, such as identifying roles like beneficiaries or corporate trustees, so practices can better capture specific client structures.

    We’ve moved this to Gaining Support so we can track interest and help our product teams understand the value of expanding relationship options.

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    Sarah Ott commented  · 

    We would like to suggest adding “Specified Individual” as an available relationship option within Xero Partner Hub.

    Currently, when managing relationships for clients, the available relationship types do not always accurately reflect the nature of the individual’s role or authority in relation to the entity. In particular, there are situations where an individual is a specified individual for tax, ATO or other compliance purposes, but there is no appropriate relationship type available to record this in Xero Partner Hub.

    Adding “Specified Individual” as a relationship option would allow accounting practices to accurately record and identify these individuals against the relevant client/entity. This would improve the accuracy of client records and reduce the need to use an alternative relationship type that does not accurately describe the individual’s role.

    Ideally, the new relationship type would:

    Be available alongside the existing relationship options in Xero Partner Hub.
    Allow the specified individual to be linked directly to the relevant client/entity.
    Be visible to practice staff when reviewing the entity’s relationships.
    Be recognised across relevant Xero practice and ATO-related workflows where relationship information is used.

    This would provide greater flexibility and accuracy when maintaining client relationship records and would be particularly useful for accounting practices managing entities with multiple individuals and varying roles.

    Sarah Ott supported this idea  · 
  6. 71 votes

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    Hi everyone, thanks so much for taking the time to share your feedback on adding share class types to XPM relationships 😊

    We really appreciate you explaining how valuable this would be for managing clients’ corporate structures. We understand that many of you work with companies with multiple share classes, and having this captured in XPM could help make those workflows a lot smoother.

    After reviewing this idea, we’ve updated the status to Not in the Pipeline. This means the product team has considered it, but it isn’t currently on the foreseeable roadmap. As a workaround, you can add a custom field for the share type.

    In the meantime, the idea will remain open for votes, and we’ll keep monitoring community interest. We really value your input, and we’re grateful you continue to share your experiences with us.

    Sarah Ott supported this idea  · 
  7. 7 votes

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    Hi Ben, while WIP should be appearing for all the clients in the group our product teams have found an issue for some users where this isn't loading correctly.

    We have intentions to fix this however a couple of other items that they have attention on first, I'll share when work for this gets picked up. Thanks

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    Sarah Ott commented  · 

    In the Old XPM we were able to go Clients > Groups and see the WIP for the members of that group.

    Sees to be omitted in the new Xero Partner Hub.

    Looks like this page is clunky as it is not showing jobs, quotes or invoices for any of our client groups.

    Sarah Ott supported this idea  · 
  8. 9 votes

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    Hi Amy, thanks for taking the time to share this idea.

    It sounds like being able to see the dollar value of Work in Progress (WIP) directly within the Jobs list would give much better visibility over workload and billing readiness. Having unbilled time and costs displayed at a glance, without needing to open each job or run a separate report, would make it easier to quickly spot what’s ready to invoice.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how adding a WIP value column could support a smoother billing workflow and clearer visibility across jobs.

    Sarah Ott supported this idea  · 
  9. 20 votes

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    Thank you for your input on the changes that matter most to your workflow.


    What happens next? Your idea is now live for community support! To increase its visibility, share it with any colleagues who would benefit so they can vote.


    The community can also now use the comments section to provide more detail on why this update is a win for Xero users.

    Sarah Ott supported this idea  · 
  10. 35 votes

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    Hi Sue, thanks for sharing this! A merge feature for jobs could make managing duplicates much easier and help keep your records accurate and up to date. It would ensure that notes, tasks, and time entries all stay in one place, giving you a clearer view of each job’s progress and profitability.

    We’ve moved this along to Gaining Support so the product team can see how useful a merge tool could be.

    Sarah Ott supported this idea  · 
  11. 46 votes

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    Hi team, really good to hear your feedback on what could improve your experience with new Tax Manager which is currently in beta.

    We're listening to the feedback we're receiving about this from our community and while not in the works just yet, the ability to save custom filters is a feature we plan to develop.

    You can get more of a view of what's to come in Tax Manager through Xero Central, and I'll keep you updated here once this idea progresses with the team.

    Sarah Ott supported this idea  · 
  12. 44 votes

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    Appreciate you letting us know how filters on the Jobs widget in the new XPH homepage would be useful.

    We're keen to get a better idea of the number of users that'd also find this helpful. Feel free to share the link to this idea with other colleagues that'd find this useful too!

    We'll share if there are any updates for you here.

    Sarah Ott supported this idea  · 
  13. 117 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Sarah Ott supported this idea  · 
  14. 87 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Sarah Ott supported this idea  · 
  15. 11 votes

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    Sarah Ott supported this idea  ·