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12 results found
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40 votes
Hi community, thanks for all your inputs here and apologies we've not engaged here before now.
As we continue to explore ways to improve efficiencies for our customers this is an idea our team are aware of and will consider in future improvements.
We have recently introduced Smart Document Capture, powered by AI that extracts data from files uploaded to your Inbox to help you create transactions in your organisation.
Coupled with this, we've also released the ability to upload multiple documents from your mobile. Meaning you can take photos of invoices you've received via email and easily upload these through your mobile, which Xero will then analyse and help you create transactions from.
We appreciate this isn't a direct solve for this idea but may bridge the gap for some here.
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Richard Oxland
supported this idea
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27 votes
Thanks for sharing this idea with us 🙂 We understand why being able to download attachments directly from an expense claim would be useful, especially where customers need to keep a copy of supporting documents or work with multi-page files.
We’re continuing to see interest in this idea, and recent feedback suggests support for this capability is growing. That helps build a clearer picture of the demand and the value this change could bring for customers using Expenses.
While we don’t have any plans or timeframe to share right now, the idea is gaining more visibility through feedback and engagement. We appreciate you taking the time to add your support and we’ll continue to share updates if there’s any progress in future.
Richard Oxland
supported this idea
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6 votes
Richard Oxland
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16 votes
Richard Oxland
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13 votes
Richard Oxland
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26 votes
Richard Oxland
supported this idea
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14 votes
Richard Oxland
supported this idea
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26 votes
Richard Oxland
supported this idea
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241 votes
Richard Oxland
supported this idea
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196 votes
Richard Oxland
supported this idea
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93 votes
Hey everyone, we've been following the conversation closely and appreciate the invaluable feedback regarding expenses in Xero.
Whilst we can see how forwarding expenses to an email address would be useful for your staff, this is currently a functionality that is not on our product team’s roadmap. In line with our new Xero Product Idea status, we’ve now updated this to Not In Pipeline.
We’ll continue to monitor the support for this idea and will keep you updated with any future changes.
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Richard Oxland
commented
Similar to the other comments here, I can’t quite believe that this feature is not implemented. Even SAP Concur which, frankly, is a joke in our house because it is so bad, even SAP Concur lets you email a receipt to receipts@concur.com from any email you have registered and it will create the expense for you.
Richard Oxland
supported this idea
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300 votes
Hi everyone, we appreciate all the feedback you've shared.
We'd like to share some changes that have been made since our last update;
- The Demo Company now appears as its own item, separate from the Recent organisations list.
- Separately your recent organisations section can be collapsed, which we understand is helpful for users when sharing their screen.
- There's also now a banner that clearly identifies when you’re in the Demo Company, to help avoid scenarios of entering real organisation data in the wrong place.
We recognise there’s continued interest in being able to hide this option completely. While our product team is aware of this appetite and will continue to consider it in future planning, we want to be transparent here that there are no plans to develop a hide or remove setting in the near term.
We hope these changes make the experience clearer and help reduce accidental access.
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Richard Oxland
supported this idea
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This is also preventing Gmail automatic forwarding to Files for automatic processing. Gmail requires the destination to be verified by clicking a verification link that exists only in the email body. Since Xero Files ignores the email body entirely, the verification email cannot be processed.
More broadly, many suppliers now send HTML-only receipts (OpenAI, Apple, Google Workspace, Stripe, Uber, etc.) with no PDF attachment. Email to Xero Files should ingest the email body as a document alongside any attachments. This would make the feature usable for modern receipt workflows rather than only attachment-based ones.