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  1. 147 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

    Monique Wolvekamp supported this idea  · 
  2. 304 votes

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    Monique Wolvekamp supported this idea  · 
  3. 1,142 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Monique Wolvekamp supported this idea  · 
  4. 1 vote

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    Monique Wolvekamp shared this idea  · 
  5. 3 votes

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    Monique Wolvekamp shared this idea  · 
  6. 49 votes

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    Monique Wolvekamp supported this idea  · 
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    Monique Wolvekamp commented  · 

    I would like the search function to look for all field, for example including the notes of a contact, where you can then add something special that can help in queries

  7. 45 votes

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    Monique Wolvekamp supported this idea  · 
  8. 74 votes

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    Hi community, thanks for all your input into this idea. Right now, our product team are looking into this space and we'd like to invite any US based users in this idea to participate in some early concept testing.
    ✍️If you'd like to be a part of this please fill in this short questionnaire.
    Spots are limited, and please note that we may not be able to contact or schedule everyone who registers their interest.
    We'll round back to share any progress with you all on the idea here.

    Monique Wolvekamp supported this idea  · 
  9. 101 votes

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    Monique Wolvekamp supported this idea  · 
  10. 115 votes

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    Monique Wolvekamp supported this idea  · 
  11. 116 votes

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    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

    Monique Wolvekamp supported this idea  · 
  12. 106 votes

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    Monique Wolvekamp supported this idea  · 
  13. 136 votes

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    Monique Wolvekamp supported this idea  · 
  14. 213 votes

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    Monique Wolvekamp supported this idea  · 
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    Monique Wolvekamp commented  · 

    It would be nice to have this integrated and not to rely on an add-on

  15. 664 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Monique Wolvekamp supported this idea  · 
  16. 598 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

    Monique Wolvekamp supported this idea  · 
  17. 677 votes

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    Hi everyone, we're pleased to share an update for attaching files to Fixed Assets as we near the cusp of the year! We have just started rolling out this capability to users. 😊

    While this'll slowly be released to all organisations using new Fixed Assets over the next few weeks, see a peek of what this looks like below - Once available, you'll find the 'Attach files' button at the top right when editing an individual asset. You can either select to Upload files from your device or files library, or simply drag & drop files to the upload modal.

    I'll be back to confirm when it's out to all organisations with our new Fixed Assets experience.

    Monique Wolvekamp supported this idea  · 
  18. 4 votes

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    Monique Wolvekamp supported this idea  · 
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    Monique Wolvekamp commented  · 

    Hi there, what is OFX v2? I am working with Société Générale. This bank is combining in their OFX format both main bank movement and credit card movements which will give me the following error message in Xero : The file selected contains more than one statement which is not currently supported. Download a file with transactions for one account and try again. Why does Xero not allow for multiple statements? Is this the same as the OFX v2 error?
    My error message finds its cause in the fact that I have an export from the bank that contains both <bankmsgrsv1> and <creditcardmsgrsv1> transactions. This now results in manual manipulation of my OFX exports which I believe can be easily avoided if Xero would allow for multiple statement acceptation for the same bank account.. Does any one else have this problem?

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