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8 results found
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301 votes
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Christopher Williamson
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9 votesChristopher Williamson
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67 votes
Hi everyone, a few different asks within the idea here and I'd like to confirm what is currently possible to help clarify.
We have recently released a new send modal with new invoicing - with this update you now have the ability to cc and Bcc emails when sending individual invoices from Xero with new invoicing.
While it's not possible to set default cc and Bcc email at the email template level at present this may be something we look into further down the line and we will keep you updated of any planned improvements through this idea.
For the time being, if there are other people for a contact that you'd like to ensure also receive emails you can add them as additional people to the Contact record and select to 'Include this person in emails sent to this contact'
On the other hand, if you'd like to ensure…
Christopher Williamson
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42 votesChristopher Williamson
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26 votes
Hi Rory, while it's not possible to set up a default email template for a contact at present you can set a default currency & branding theme.
This might go some way toward helping you communicate with contacts in different locations. 🙂 - See our help article here
An error occurred while saving the comment Christopher Williamson
commented
it's not possible to set up a default email template.....why not - it's not difficult - if you can do it with the invoice branding, why not with the email template - surelyit isn't that difficult
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13 votesChristopher Williamson
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16 votesChristopher Williamson
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8 votes
Hi everyone, we appreciate interest from non-VAT registered businesses that would like to make use of the efficiencies eInvoicing brings.
As the UK do not have a standard business number, this create complexity in being able to identify and register non-VAT registered businesses on the Peppol network.
While this is an idea that we'd like to continue to gain interest from our community in, we want to be upfront we don't have any plans to support eInvoicing for non-VAT registered businesses in the near term.
We're actively advocating for this with the UK Government as part of their recent e-Invoicing consultation.
An error occurred while saving the comment Christopher Williamson
commented
Why no answer from Xero, I wonder?
Why no explanation as why they HAD to make it for VAT-registered-only companies?
Having read lots of comments and suggestions on this thread, it make me wonder - again - why Xero won't listen to our needs and insists on doing things their way rather than for the greater good. Perhaps they should consider who pays their wages!