Settings and activity
8 results found
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21 votes
Lena Cahill
supported this idea
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447 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
An error occurred while saving the comment An error occurred while saving the comment Lena Cahill
commented
Really Xero?? It can't be that hard to sort this issue out. Please communicate with users where this is at. We need to know you are not just reading our frustration but are acting on this.
Given the release of this sub standard product the very least you can do is provide a timeline of when we can expect issues to be acted on and resolved.
It would make sense to allocate all resources to sorting out all that is so wrong with this than to spend time developing AI and the like as you will lose customers in the interim if this drags on and your AI could well be redundant.
Please please please. It is getting very difficult to be polite about it anymore. We don't want to hear that you understand blah blah blah. We need to hear that you are doing something to resolve it.An error occurred while saving the comment Lena Cahill
commented
This is critical. It can't be that difficult to disable this.
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364 votes
Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.
Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.
We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.
We'd like to confirm how this works;
- This record is only applicable from here on in, there are no updates to any historical entries for sending.
- History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.
We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…
An error occurred while saving the comment Lena Cahill
commented
"Beginning to review this idea" is NOT AN ACCEPTABLE response. This is not "an idea" but a critical audit trail requirement.
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19 votesLena Cahill
supported this idea
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76 votes
Hi community, we value your engagement in product ideas here. As you may have seen we've recently rolled out a new send experience in new invoicing.
With this new side-by-side view you'll find you can also CC and BCC other emails 🎉
While this feature is contained to new invoicing atm, we'll look at applying a similar experience to other areas of Xero that you can send from in the future, so we'll keep you updated of any further developments for this here. Thanks!
Lena Cahill
supported this idea
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358 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
Lena Cahill
supported this idea
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232 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
Lena Cahill
supported this idea
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413 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
Lena Cahill
supported this idea
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Frankly Kelly this is not the way one responds to paying customers. To say you "hope" that giving more clarity will ease ambiguity is just ridiculous, absolutely insulting and totally meaningless. Stop hoping because it wont ease any opinion of this sub standard software. Who is responsible for this decision. Are you just the messenger? Who will take responsibility for this decision and are they fully aware of the implications. I THINK NOT!!!