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  1. 45 votes

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    Hi everyone, we’ve been following the conversation around how Xero calculates leave request hours for salaried employees. As you’ve mentioned, the current calculation based on the working days in a month isn't hitting the mark for everyone.

    We understand some of you would prefer an alternative calculation method and are manually adjusting leave requests so they reflect the exact amount of hours in a day.

    While this feature isn't currently on our roadmap, we see the logic in your request. We've shared this idea with the product team and moved it to Accepted. We’ll keep you posted right here if anything evolves.

    theresa Kershaw supported this idea  · 
  2. 787 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    theresa Kershaw supported this idea  · 
  3. 81 votes

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    theresa Kershaw supported this idea  · 
  4. 34 votes

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    Thanks, Marianna for submitting your idea.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    theresa Kershaw supported this idea  · 
  5. 484 votes

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    Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.

    Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.

    Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.

    We…

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    theresa Kershaw commented  · 

    There are three different 'ideas' relating to improving the processing of credit notes- if combined it will show how important this is. They need to be treated as a normal part of business and included in payment allocations and bank reconciliations.

    theresa Kershaw supported this idea  · 
  6. 915 votes

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    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    theresa Kershaw supported this idea  ·