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  1. 8 votes

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    Thanks for sharing your feedback on customising field order in the Clients tab. We appreciate you explaining how this could improve your daily workflows in XPM.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Christine Hutchby supported this idea  · 
  2. 19 votes

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    Hi team, it’s been interesting to read through all the comments in this thread. We appreciate the ask and the detail you’ve shared around how these changes could make the client edit screen easier to work with when you’re moving quickly between clients.

    This idea is now in Gaining Support, which me

    This idea is now in Gaining Support, so it’s open for the wider community to add votes and comments. We’ll keep following the discussion as more perspectives are shared.

    Christine Hutchby supported this idea  · 
  3. 16 votes

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    Hi Megan, thanks for your feedback on the new Partner Hub experience when entering client addresses. Your input is valuable to and appreciated. We have moved this idea to Gaining Support and the Product team will be looking over all the feedback from our customers/partners so they can get a better idea of the experience and functionality of the new platform. Thanks again for sharing this with us.

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    Christine Hutchby commented  · 

    The default country could be set to the relevant country that the accountant is based in. In our case the default would need to be New Zealand.

    Christine Hutchby supported this idea  · 
  4. 4 votes

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    Hi there!


    Thanks for sharing this detailed feedback about the GST workflow in XPM.


    I can certainly see how the extra steps of clearing fields manually feel like a step backward from the previous experience, especially when you're managing multiple client updates.


    Currently, the new XPM interface requires those fields to be emptied before the section can be fully "deactivated" from the client summary. If you find the information is still showing after you've unticked the box, it’s usually because those greyed-out fields still contain data that Xero is trying to preserve.


    I’ve moved your post into Gaining Support under the title: XPM - Suggestion for improvement: Simplify GST registration removal workflow


    By moving this here, other XPM users can vote on the idea, which helps our product teams prioritize making this workflow more intuitive—like adding a warning or an auto-clear function when the box is unticked.

    Christine Hutchby shared this idea  · 
  5. 3 votes

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    Thank you for sharing your feedback about the selectable months for company annual returns in Xero Tax NZ. We appreciate you taking the time to raise this idea. We’re moving this suggestion to the “Gaining Support” stage to invite further feedback and votes from the community. This helps us understand the level of interest and impact as we continue to review ideas for future consideration.

    Christine Hutchby supported this idea  · 
  6. 8 votes

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    Hi Sue, we appreciate you suggesting that the Tax/IRD Number field remain visible, even when blank - it’s a helpful idea for tracking data completeness and maintaining consistency in client records.

    We’ve moved your idea to Gaining Support, so it’s now open for the community to vote and comment. Our product team is keeping a close eye on feedback coming through related to Xero Partner Hub.

    We’d love to hear more from you and other community members about how this change could improve your workflow or benefit your practice. Sharing specific examples will help the team understand the value of this idea.

    Thanks for getting the conversation started!

    Christine Hutchby supported this idea  · 
  7. 14 votes

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    Appreciate the feedback and hearing what information would be most useful for you on the new Xero Partner Hub homepage.

    This is something our product team have eyes on for the longer term but there are a few other pieces of work lined up first.

    For now we'll continue to track interest of this here and I'll share as soon as there are any updates.

    Christine Hutchby supported this idea  · 
  8. 23 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

    Christine Hutchby supported this idea  · 
  9. 17 votes

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    Great to hear you using and sharing back on our Tax Manager beta experience, Matthew.

    Our product team are closely monitoring the feedback on this here, and as you may have seen this is a feature we have plans for developing, so I'll keep you updated on it's delivery here.

    You can find out more, and see what else is coming to this experience from our Xero Central article. Thanks!

    Christine Hutchby supported this idea  · 
  10. 130 votes

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    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

    Christine Hutchby supported this idea  ·