For small businesses

4807 results found

1. PayTo - Make it easier to understand for customers

   Currently Xero offers PayTo as a way for customers to pay their invoices. However, the screen can be confusing. E.g some customers think they need to enter the bank details of who they are paying, rather than entering their own bank account details.
   Is there a way we can make the screen easier for customers to understand. See attached screenshot of the way it appears currently.
   Thank you.

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

2. Dashboard - Show current exchange rates on dashboard

   It would be useful to be able to see today's exchange rates on the dashboard - I use information on the dashboard to prepare a weekly report and it's annoying to have to go to another screen to display exchange rates which also form part of my Excel report.

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   Gaining Support  ·  AdminLogan Hughes (Admin, Xero) responded

   Thanks for sharing this suggestion for the Xero Dashboard. We understand that when you're preparing regular reports, having all the key information in one place can be a real time-saver.

   We've reviewed your idea to be able to see today's exchange rates directly on the dashboard. We can see how having this information readily available would streamline your weekly reporting process.

   Your idea is now open to gain support from other community members. Along with votes, others who work with multiple currencies can now comment to share how this feature would improve their own workflows.🙂

3. Invoice reminders - Custom date and time

   Being able to customise the invoice reminder so it only goes through during business hours and during working days M-F.

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4. approve, mark as sent & email multiple invoices

   It would be great to have a feature to Approve, Mark as sent & Email multiple invoices in one click from the Awaiting Approval Tab. We use a program outside of Xero to add invoice details & amounts and then export to Xero for approval and emailing. At present we have to take two steps to achieve the Approve, Mark as sent & Email result.

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

5. Jobber invoice number

   Having recently started using Jobber and it is so frustrating that the invoice number in Jobber does not import correctly into Xero.
   Having the Invoice number appear in Xero as the reference and the reference number appearing as invoice number in Xero, I am having to go into each invoice and edit.
   Raising this query I was first told it was a Jobber problem but New reply from Xero has confirmed that is is the mapping designed by Xero that needs to be corrected.
   Please can you address this problem.
   Thanks

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

6. Proposal – Xero Expansion Strategy for Nepal

   Proposal – Xero Expansion Strategy for Nepal

   Summary:
   Nepal presents a strong opportunity for Xero with its growing SME sector, increasing digital adoption, and government focus on VAT/TDS compliance. To succeed, Xero should focus on localization, affordability, and integrations.

   Key Recommendations:

   Localization – Automate VAT & TDS filing in government-approved formats, support NPR currency with NRB exchange rate sync, and offer bilingual (Nepali/English) invoices.

   Mobile-First Approach – Lightweight app with offline functionality, expense capture via SMS, and local-language notifications.

   Banking & Wallet Integration – Partner with leading Nepali banks (Nabil, NIC Asia, Global IME, etc.) and mobile wallets (eSewa, Khalti, IME Pay) for seamless payments and reconciliation.

   Pricing Strategy – .....................................................................................

   Ecosystem Development – Launch “Xero Academy Nepal” for accountant/CA training and collaborate with universities to build cloud-accounting skills.

   Value Proposition:
   Affordable, localized cloud accounting with mobile-first design and wallet/bank integration will give Xero a first-mover advantage over Tally and QuickBooks, making it the preferred choice for Nepal’s SMEs.

   Proposal – Xero Expansion Strategy for Nepal

   Summary:
   Nepal presents a strong opportunity for Xero with its growing SME sector, increasing digital adoption, and government focus on VAT/TDS compliance. To succeed, Xero should focus on localization, affordability, and integrations.

   Key Recommendations:

   Localization – Automate VAT & TDS filing in government-approved formats, support NPR currency with NRB exchange rate sync, and offer bilingual (Nepali/English) invoices.

   Mobile-First Approach – Lightweight app with offline functionality, expense capture via SMS, and local-language notifications.

   Banking & Wallet Integration – Partner with leading Nepali banks (Nabil, NIC Asia, Global IME, etc.) and mobile wallets (eSewa, Khalti,… more

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

7. Webhook for Quote Accepted

   It would be great to have a webhook for Quote Accepted.

   Usually, when a quote gets accepted, you want things to get done via automation:

   1) Create an order card
   2) Create a job card
   3) Perhaps create an invoice

   For this, it would be great if there were a webhook, rather than using polling, to find out whether a quote was accepted.

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

8. Add more Tracking Categories

   The ability to add more Tracking Categories and Options.

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

9. dates on payroll deductions

   Ability to enter a date range on employee pay template for deductions/reimbursements.

   Helpful for entry of a one off or multiple weeks for reimbursement or deductions - if you forget to either remove from the template it continues, and if you don't have it on the template you can forget to manually add on pay day.

   Just makes life easier if there was a date range that the deduction or reimbursement will be included if the pay falls within the date range on the template.

   As example - Child Support can change by the pay so especially good for managing upcoming payments that vary by payment date.
   Employee may be repaying for purchases over a period of weeks.

   Ability to enter a date range on employee pay template for deductions/reimbursements.

   Helpful for entry of a one off or multiple weeks for reimbursement or deductions - if you forget to either remove from the template it continues, and if you don't have it on the template you can forget to manually add on pay day.

   Just makes life easier if there was a date range that the deduction or reimbursement will be included if the pay falls within the date range on the template.

   As example - Child Support can change by the pay so especially good for managing… more

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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

10. Feature Proposal: SGD Conversion Box for GST Compliance in Foreign Currency Invoices

    Dear Xero Team,

    I would like to propose a feature enhancement to support businesses in Singapore that operate with a base currency other than SGD but are required to comply with IRAS GST submission guidelines.

    Under current IRAS requirements, when issuing invoices in a foreign currency, the GST amount must also be presented in SGD using the prevailing exchange rate at the time of supply. However, in Xero, when the organisation's base currency is not SGD, there is currently no built-in field or conversion box to show the SGD equivalent of the GST amount on foreign currency invoices.

    To ensure compliance and streamline reporting, it would be extremely helpful if Xero could introduce a conversion field/box in foreign currency invoices that:

    Automatically converts the GST amount to SGD, using the applicable exchange rate;

    Displays this SGD GST amount clearly on the invoice, as required by IRAS.

    This enhancement would greatly benefit companies managing cross-border transactions while meeting local tax regulations.

    Thank you for considering this suggestion. I’d be happy to provide more context or examples if helpful.

    Dear Xero Team,

    I would like to propose a feature enhancement to support businesses in Singapore that operate with a base currency other than SGD but are required to comply with IRAS GST submission guidelines.

    Under current IRAS requirements, when issuing invoices in a foreign currency, the GST amount must also be presented in SGD using the prevailing exchange rate at the time of supply. However, in Xero, when the organisation's base currency is not SGD, there is currently no built-in field or conversion box to show the SGD equivalent of the GST amount on foreign currency invoices.

    To ensure… more

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

11. SGD Conversion Box for GST Compliance in Foreign Currency Invoices

    Dear Xero Team,

    I hope this message finds you well.

    I would like to propose a feature enhancement to support businesses in Singapore that operate with a base currency other than SGD but are required to comply with IRAS GST submission guidelines.

    Under current IRAS requirements, when issuing invoices in a foreign currency, the GST amount must also be presented in SGD using the prevailing exchange rate at the time of supply. However, in Xero, when the organisation's base currency is not SGD, there is currently no built-in field or conversion box to show the SGD equivalent of the GST amount on foreign currency invoices.

    To ensure compliance and streamline reporting, it would be extremely helpful if Xero could introduce a conversion field/box in foreign currency invoices that:

    Automatically converts the GST amount to SGD, using the applicable exchange rate;

    Displays this SGD GST amount clearly on the invoice, as required by IRAS.

    This enhancement would greatly benefit companies managing cross-border transactions while meeting local tax regulations.

    Thank you for considering this suggestion. I’d be happy to provide more context or examples if helpful.

    Dear Xero Team,

    I hope this message finds you well.

    I would like to propose a feature enhancement to support businesses in Singapore that operate with a base currency other than SGD but are required to comply with IRAS GST submission guidelines.

    Under current IRAS requirements, when issuing invoices in a foreign currency, the GST amount must also be presented in SGD using the prevailing exchange rate at the time of supply. However, in Xero, when the organisation's base currency is not SGD, there is currently no built-in field or conversion box to show the SGD equivalent of the GST… more

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

12. Statements to show monthly breakdown

    Would appreciate the customer statements to break down totals by month like a lot of other accounting software does. Ideally it would show overdue amount, current amount and then total amount.

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

13. Support French e-invoicing legislation

    Purpose : Starting september 2026 or 2027 dependng on the size of business, all the invoices for French companies should respect the new legislation for e-invoicing.

    Is Xero planning to be accredited by French admin as a registered software ? (https://www.impots.gouv.fr/liste-des-plateformes-de-dematerialisation-partenaires-pdp-immatriculees-sous-reserve)

    It would be very helpful for all the companies doing business in France.

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14. Dashboard - List prepayments separately from "Awaiting payment" list

    List prepayments separately from "Awaiting payment" report in Dashboard.
    At the moment, prepayments are lumped together with "Awaiting payment" reports in Dashboard. This gives a wrong view of the actual number of invoices that are awaiting payment. Please list prepayments separately on a different line.

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15. Show Xero subscription in Settings in Xero

    At the moment when you go to Organisation Settings > Subscription and billing (e.g. https://go.xero.com/Settings/ManageSubscription), it says "Change plan and update credit card details Managed by XXXX"

    If we are XXXX - we don't see either of those things, only a button to take us somewhere else to Manage the plan.
    If we are not XXXX - we don't see either of those things.

    How dumb?

    Just show the Xero subscription/plan so we know what it is.

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

16. Bill approvals: need other options beyond "approve"

    Xero has a fairly good process for bill submission and approval. We have staff members submit bills to finance for approval, and it works very well.

    However, sometimes staff make mistakes. In Xero, there is no option to decline a bill? Or to kick a submitted bill back to submitter for editing? What's the point of an approval process if you can only approve or delete? That doesn't make sense to me.

    Am I missing something? I would like to decline the bill (thereby letting the submitter know that the bill has been declined), with the ability to let the submitter know why it was declined (better description, wrong attachment, etc.). These options exist on the Expense process in Xero...why not on the bill process? As it is, I have to delete the bill, reach out to the submitter, and they have to reenter. Frustrating and time intensive.

    An approval process that only lets you approve (or delete) a bill seems to me yet another half baked idea from Xero...just not very well thought through.

    Xero has a fairly good process for bill submission and approval. We have staff members submit bills to finance for approval, and it works very well.

    However, sometimes staff make mistakes. In Xero, there is no option to decline a bill? Or to kick a submitted bill back to submitter for editing? What's the point of an approval process if you can only approve or delete? That doesn't make sense to me.

    Am I missing something? I would like to decline the bill (thereby letting the submitter know that the bill has been declined), with the ability to let the… more

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

17. Import Invoice Payments

    Import invoice payment details. While we can currently import invoice transaction details, we also need the ability to import payments. This could be implemented in the same import file as the invoice import (best solution) or it could be a separate invoice payment import.

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

18. import

    Import invoice payment details. While we can currently import invoice transaction details, we also need the ability to import payments. This could be implemented in the same import file as the invoice import (best solution) or it could be a separate invoice payment import.

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

19. Add a Pay Now button to Xero subscription billing page

    Please add a Pay Now button onto your subscription billing page so that we can pay for our subscriptions on demand.

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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

20. New invoicing - Ability to view as tax exclusive (when entered inclusive)

    In the "New version of Invoicing" disappeared an amazing function - when you open an invoice after it has been approved, it always displays as tax exclusive, even if you entered it as tax inclusive. In the new version if you approved an invoice tax inclusive it ONLY shows it as tax inclusive. Can you please add the feature of seeing both versions of the same invoice.
    And another feature that disappeared in the new version is to see account number, not just the name of the account. Can you add it back too? And move it back to the same place as it used to be where the amount is, not under the items - very inconvenient and not logical.

    In the "New version of Invoicing" disappeared an amazing function - when you open an invoice after it has been approved, it always displays as tax exclusive, even if you entered it as tax inclusive. In the new version if you approved an invoice tax inclusive it ONLY shows it as tax inclusive. Can you please add the feature of seeing both versions of the same invoice.
    And another feature that disappeared in the new version is to see account number, not just the name of the account. Can you add it back too? And move it back to the… more

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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for raising the idea here, Maria. Will be good to get a sense of the interest in being able to view invoices as exclusive when entered as inclusive. We don't have any immediate plans for changing this but I'll be sure to let you know if there's any change. 

    We have a separate idea tracking the ability to view the account number that I'd recommend joining for any information or updates around this.