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  1. Be able to switch to the next contact without having to return to the list of contacts. If you do need to return to the list of contacts, return to the same contact rather than to the top of the page and have to scroll down to reach the next contact.

    Be able to see a list of contacts, showing which groups each contact belongs to at a glance. Who are donors, who are equine related, who attend camp, which are organizations/business/church, who take lessons

    3 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. Customers often ask for a copy of an older invoice that's been paid. When either resending or downloading it, Xero creates a new PDF that shows the invoice as paid with a 0.00 balance.

    I should be able to send an exact copy of the original that clearly states it is a copy. In fact, HMRC states that a request for another copy of a VAT invoice SHOULD be as per the original and state that it's a duplicate.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. Please allow us to update the batch payment export file for FNB in South Africa. The current export file does not have all the fields needed by the bank.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  4. On these top level menu layouts, like Invoices, Bills and Contact Activity list we really need to be able to add/remove columns. Eg. to see the net total for each Bill/Invoice, not just the gross amount including VAT.

    We use these menu layouts a lot, and have to copy and paste to Excel when we want to send that data, because there seems to be no export on Xero that can produce a neat one row per invoice layout. The exports produce a massive report that displays every row from every invoice - not much use.

    Having the ability to…

    3 votes

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    Appreciate your feedback, Maggie. However it is unlikely that this change would be made across all areas of Xero at once. It would help to get an understanding of the desire for this in each area to share with our product teams.

    We have an existing idea for customising columns in the Invoices list, and one around the ability to view total and tax amount columns in the bills list that I have added your vote to, and I have adjusted your idea here for the customisation of columns in the Contact Activity. If there is any progress for each of these we will update on the respective idea. Thanks

  5. The problem:
    Xero Payroll does not currently allow reporting by Tracking Categories (e.g. by location, cost centre, or department). While Tracking can be applied to invoices and expenses, payroll reports (Pay Runs, Pay History, Payroll Activity, etc.) cannot be grouped or filtered in the same way.
    For businesses with multiple locations under a single entity, this means payroll costs cannot be easily allocated to the correct branch. At present, the only workaround is to export payroll reports to Excel and manually tag employees, or rely on journal postings into the P&L.
    What’s already set up
    Employees can already be allocated…

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hey Timothy! It's great to see ideas like this from the community, thank you for posting it. After reviewing your suggestion for filtering payroll reports by tracking category, we've now made it visible so it can gain support from other community members. Community members can now add their votes and comment on how your suggestion would help them. 🙂

  6. I have moved a clients payroll from Sage to Xero. They have weekly wages and pay holiday in advance. In Sage it would calculate the week wages plus week holiday to allow for the tax free allowance for both weeks. In Xero the tax is higher in the week and the following week when a payrun of zero is processed then a tax refund would show to compensate. Is Xero able to replicate this process in Sage.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hey Lorraine! 👋 Thanks so much for taking the time to share this feedback with everyone. After reviewing your suggestion for adjusting the tax calculation for advanced holiday pay in UK Payroll, we've now made it visible so it can gain support from other community members. It’s now ready to gain votes and comments from fellow Xero users who might find this useful.

  7. Re-instate the option to pay for additional people on payroll without having to jump subscription tiers.

    As a small business, every dollar counts, having to jump $25/month or $40/month to add a person to payroll hurts, especially when the additional features are unnecessary.

    The UK has already reinstated this option, it should be reinstated here too. (Not entirely sure why it wouldn't be other than the fact not as many people would have offered feedback here in AU comparatively to UK.

    In a capitalistic world, it would be nice to see you on the front foot Xero, show your care…

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. It would be useful if the 20% investment boost expense could be allocated to its own code rather than the default depreciation code.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. Xero Analytics Dashboard - Filter by Tracking Categories

    The ability to filter Analytics dashboards (ideally the whole dashboard, or individual widgets) by tracking category.

    Purpose:
    • View performance of each category through the same set of graphs
    • Compare categories side by side over chosen time periods

    This would make Analytics much more useful for businesses that segment results using tracking categories.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. Hi. We are an International company with various subsidiaries in the UK and overseas. We are using a bespoke accounting system which is not even cloud based. In fact all on the spreadsheets. Designed to serve the purpose. However, It took me a while to persuade our managers to move onto something more advanced, user friendly, that would create all accounts on the platform, not on manual spreadsheets. 
    There are a few downsides I am facing on Xero. This software doesn't have any built in accruals and prepayments invoice system, that could do the accruals and prepayments for you usins the dates…

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. New Xero ribbon - can it be amended?
    Too much! There are things I don't use or need day to day. "Dashboard" became "home". Ok not great, but okay.
    The the "+" icon on the ribbon gives me the shortcut to anything.
    Xero has just gone and cluttered it up with stuff I don't need day to day. Like "Payroll" and "Reporting". Anyone else agree/disagree? How can it be amended from the users pov?

    3 votes

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    Appreciate your feedback, and it's good to understand our different users needs when moving across Xero. Its good to hear that the '+' icon helps you get to most places you need.

    I want to assure you we did a lot of user research and testing of the new navigation to ensure it would suit the needs of majority of businesses.

    We'd like to continue to get a sense of the interest from your idea but want to be upfront that this isn't something we have plans of enabling any time in the near future.

  12. Could the Demo Company please be updated first when new features are being rolled out. Often want to test how a new feature works (eg the current Investment Boost in Fixed Assets) or take the Staff through training on the new features, without having to do this in a Client's live data.
    If the Demo Company can have the features first, then can do testing and training of staff before see in the Client's live data.
    Currently Client's have the new Investment Boost feature, and want to add new Fixed Assets using the Investment Boost, but presently can only do…

    3 votes

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    Thank you for sharing your idea and letting us know which changes are most important to you. We've reviewed it, and now it's live for the community! It's time to gather support. Please share your idea with any colleagues who could benefit so they can vote for it. Other members can also leave comments to share more detail about how this would improve their experience with Xero.

  13. Invoice payments
    Can we have a function in invoicing to record a payment the same as the new 'eye' function on bills (screenshot attached)? Would make life a lot easier as adding multiple payments to an invoice currently involves way too many clicks!

    3 votes

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  14. On the Fixed Asset Register can there be a column for showing Tracking Catergories?

    We deal with clients in the Hospitality Industry and a portion of them operate multiple sites.

    It would be handy to have an option in the Fixed Asset Register so we can quickly identify which assets belong to Pub A, Pub B, Pub C etc.

    The inclusion of a filter to only show the Fixed Assets of a particular site would also be a huge benefit.

    We know that the Register can be exported to Excel which will show the Tracking Catergories but something within Xero…

    3 votes

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    Thanks for sharing your idea about the change you'd like to see on the Fixed Assets page.


    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would improve the page for them, too!

  15. When I am in the Contact field and update the Contact and click Tab, the cursor moves from the Contact field to the Issue Date field and highlights the date in the Issue Date field.
    After I update the date in the Issue Date field and click Tab, the cursor moves from the Issue Date field to the Due Date field, momentarily highlights the date in the Due Date field and then immediately moves the cursor to the end of the date.
    It's annoying AF.
    If I update the Due Date field and click Tab, the cursor moves from the…

    3 votes

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  16. Dear Xero Team,

    I hope this message finds you well.

    I would like to propose a feature enhancement to support businesses in Singapore that operate with a base currency other than SGD but are required to comply with IRAS GST submission guidelines.

    Under current IRAS requirements, when issuing invoices in a foreign currency, the GST amount must also be presented in SGD using the prevailing exchange rate at the time of supply. However, in Xero, when the organisation's base currency is not SGD, there is currently no built-in field or conversion box to show the SGD equivalent of the GST…

    3 votes

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    Thanks for your votes and comments on this idea for a SGD conversion box for GST compliance. It's clear this is a feature many of you would like to see in Xero, and we really appreciate you sharing your feedback. For now, it is possible to use the Reference field to include the SGD value of the transaction. We’ve reviewed this idea and while we can see the value it would bring, it's not currently on our short-term development roadmap. We'll be keeping an eye out for more interest (votes), as these are a key factor in helping us decide what we build next.


  17. Create a Receivable and/or Payable Credit Note Report which lists all credit notes issued/received, and the corresponding invoice they are linked to. This will help as when a credit note is issued the status is 'paid', however if I want to do a review of invoices and days until invoice is paid, I want to be able to exclude items that have been credit noted.

    3 votes

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    Thanks for sharing your idea.

    For now, the closest thing we have is to use the Receivable/Payable Invoice Detail (or Summary) reports.

    You can use the Filter option on Source, to only show credit notes. However, the existing reports don't show the invoices/bills they're allocated to.


    It's now up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. "Please provide or enable a template that allows the generation of a Trial Balance report with account groupings categorized under the same headings like Profit and Loss statement and Balance sheet."

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea to show the Trial Balance by category and now it's up to the community to get behind and support it.

    In the meantime, did you know that you can group the Trial Balance by 'Account Class' or 'Account Type'? Whilst not the exact functionality requested, these options allow you to split the accounts up within the report.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. Summary:
    Allow users to add a dedicated surcharge (e.g. insurance, card fee, handling) that appears as a distinct line below the subtotal on invoices, rather than as a regular line item.
    Current Limitation

    At present, any insurance recovery or surcharge must be entered as a standard line item. This:
    Makes invoices look cluttered when the fee is not tied to specific products or services.
    Can cause confusion for clients, who expect insurance/fees to be displayed separately (similar to how shipping or payment surcharges often appear).
    Requires manual placement and formatting on each invoice, reducing efficiency and consistency.

    Proposed Solution:
    Introduce…

    3 votes

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    Hi Joshua 👋It's really helpful for us to understand having the ability to add a surcharge or insurance line to invoices is a desirable option. We understand not having a dedicated field for surcharges or insurance can make it difficult to clearly communicate these extra costs to your customers. Currently manually adding a line item for the surcharge or using a custom branding theme to include the information are the only options💡Right now, we're not planning to add this as a specific feature, as our current focus is on some other features that will benefit a wider range of our customers, however we will monitor this for votes and comments from other users 📣


  20. It would be useful to be able to assign default tracking categories to users for expense submission so these don't need to be manually added to each individual claim.

    3 votes

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    Hello everyone, we understand that being able to automatically assign tracking categories to users for their expense claims would be a huge benefit, saving you time and ensuring accurate reporting. 📈

    We've heard your suggestions we're continuing to monitor the interest in this idea, but it's not on our current development roadmap. We'll be sure to update you here if anything changes in the future. 👋


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