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  1. As a charity funded entirely by donation we receive the majority of funds via online bank receipts. Because the bank receipt is standard, I currently manually create a receipt for our donors in word which I can attach to the bank receipt transaction and email to the donor. This is very time-consuming and I think it would be a very easy fix to allow customisation as with invoices

    2 votes

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  2. I have noticed that when you are preparing to send an invoice via email in Xero that you can now add new addresses in the TO, CC and BCC lines. This is great.

    However, I have noticed that ALL contacts are available to add here. It would be safer to only allow the contact email addresses associated with the contact name on the invoice. It is too easy to add the wrong address and potentially send invoice information to the wrong client.

    If other people needed to do this, perhaps a tick box could be applied to allow ALL CONTACTS…

    2 votes

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  3. Please bring back the ability to send a Remittance Advice to those companies that were paid.

    2 votes

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  4. Can the data be access in a read-only mode for cancelled subscriptions?
    Often historic data has to be referred to but once a subscription is cancelled, you are no longer able to view any of the data.
    To differentiate between active and cancelled subscriptions the company can be marked in red.

    2 votes

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  5. When I reconcile an expense and attach a receipt, if I then assign that expense to a customer, I have to upload that receipt again to attach to invoice, can this not be changed? If an expense has a receipt attached, when this is assigned to a customer can it not just bring receipt along with it?

    2 votes

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  6. Only users with Advisor level access should be able to post manual journals; or have another permission setting so that we can turn the ability to post journals on or off depending on the user's skill level (some clients we work with would understand the concepts, but the majority do not even though they think they do).

    2 votes

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  7. The sales tax report needs a filter for tracking categories for those filing under different store operations.

    2 votes

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  8. When creating a new Bill, and after uploading the invoice then viewing the attached invoice, the attached invoice displays on top of the bill entry form. This is very frustrating.

    Please change to display the attached invoice to the left of the form, same as is the case when opening a draft Bill that was created by emailing Xero.

    See screenshot for example

    2 votes

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  9. When reviewing a payment for an invoice, you need to click 3 times to review the transaction details..going into 4 screens, as it's on a separate screen (1-invoice 2-payment 3-transaction 4-transaction details). It would be more efficient to have the transaction details screen build into the same screen as the transaction screen. I don't see a need for a 4th screen, especially when you have click to go back to the previous screens when investigating multiple payments.

    2 votes

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  10. Recent changes have gutted our ability to operate under two distinct business names (Branding) under the same Xero account. Our Xero organization name and address is now included by default (and without the option to hide it) on Invoice emails and on Payment acceptance links. This was previously not the case.

    This completely breaks branding for us, and I'm not quite sure why this change was made. What is the point of having branding at all of we can't control what organization details are provided to the customer? Support suggested I open another Xero account. That's not an option -…

    2 votes

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  11. Auto reconcile Paypal - as someone who is not able to do this every day, to reconcile Paypal takes an incredible amount of my time - is there some way this can be automatically done?.....

    2 votes

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  12. Ability to show customer credit limit on the landing page of a GROUP (In this instance Credit Client)

    Purpose - Users can easily see the credit limit along side the contact name and the headers "You Owe" and "They Owe" Providing a snap shot to avoid the need to click into each individual account to check their credit limit.

    2 votes

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  13. Recently half of the emails I thought I had sent were 'unable to be sent'. I had no idea until I became worried why my usually reliable clients had not paid me on time. After looking I saw this message on the 'History' trail.

    My suggestion is that where an error occurs like this there is a significant error message signal e.g. a box comes up or things are highlighted in red and bold.

    Cashflow is the lifeblood of any business and if the system is unable to send an invoice this could have serious ramifications for Xero clients.

    I…

    2 votes

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  14. Please create all excel exports from Xero in the currrent .xlsx format. Most still produce an old xls.file format (for instance Sales Tax Report) and need to be resaved to bring up to date.

    2 votes

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  15. It would be great to be able change the e-mail address where files or bills are sent to Xero to simplify it?

    Currently the e-mail address is long and without context and cannot be linked to a specific client outside of Xero in for example Outlook or Gmail.

    An "alias" e-mail address would be helpful.

    2 votes

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  16. Previously draft invoices would show up on the contact page for each contact. They don't show up any more? Hopefully this is not a new feature (bug) with the new invoicing? Creating a new invoice for a contact without being able to see a draft invoice already exists without having to go back to the draft invoice page is not efficient/

    2 votes

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    Hi there, are you still noticing this behaviour? Having a test in the demo org, Draft invoices are shown in the Activity tab for a contact in both the All and Invoices tabs for transactions. If this is not the same behaviour that you're getting I'd recommend raising a case with our Xero Support team through Xero central who can get more detail to take a closer look into this with you 1-on-1. Thanks

  17. It would be great to be able to copy lines when processing spend money and bill transactions. I need to split costs from a single bill or credit card transaction to locations. Being able to copy data entered to a new line and then change the value if needed and apply the location would save time and limit tedium. Thank you

    2 votes

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  18. Instead of the currently available [Week] option in the repeating invoice reference field, which only shows the week number of the year, for example '34', instead allow the option for custom text that includes the date. For example to enable the customer to understand that the invoice being sent is for work that was undertaken during week ending 18/08/2024, which you want to display as WE20240818, you could allow something like this in the reference field: 'WE[yyyymmdd]'. This mitigates the issue of customers having to work out the date that e.g. week '34' applies to when reconciling invoices in Xero…

    2 votes

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  19. As some employees split payments between multiple bank accounts when they're paid, it would be good to have an option where this only happens when processing a salary payment, not reimbursing expenses. Had one where there were only expense reimbursements done (no salary/PAYE etc.) but the payment was still split and majority went to IRD. Perhaps a checkbox when entering the second bank account in that says "only split on taxed earnings" or something like that to avoid having to go and delete then re-add the additional account every time.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  20. VAT Only Transactions - Xero to remove needless restriction to have VAT amount less than line total. This will allow posting zero net with VAT amount to 20%EXP VAT code with a total equal to the VAT total without having to reply on VAT on imports tax code.

    2 votes

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