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  1. When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment

    2 votes

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    We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.

  2. I would like long service leave to accrue and update the balance each payrun like annual leave does, i.e. leave available to take in advance. rather than waiting for the accrued LSL to be applied on the anniversary date.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  3. It would be good if you did not have to enter the decimal place when entering dollar amounts. Just saves 1 extra key stroke but that adds up to a lot of keystrokes

    2 votes

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  4. Can a way be setup to do Invoicing for Drop-Ship items where we do not need to add inventory, but it is automatically calculated when invoiced to Track how many drop-shipments are being sent in a month and track the difference between the vendor price and customer price. Having to manually add to inventory is a lot of work.

    2 votes

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  5. Recent changes to the report layouts when comparing categories means that categories without data no-longer show. It would be great for the user to have the ability to choose whether to include/exclude.
    This is particularly relevant when reporting is exported to Excel for customised reports that cannot be developed within Xero. The exported data out of Xero needs to have same column headings so that lookups in Excel continue to work.
    The recent change has meant that reports we have already developed within Excel that rely on Xero data no-longer work. And is time consuming to add back in columns…

    2 votes

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    Appreciate the feedback, Julie. This has generally been to help keep the report clean.

    There aren't any direct plans for adding non used categories back into view but it'd be good to be able to share if there are any specific reports you're commonly using that you'd find this view useful in.

  6. I would like to suggest creating quotes in multiple currencies should be the same as setting the exchange rate. As currently when we choose another currency when creating a quote, while the exchange rate still appears as the custom rate, the exchange rate that appears on the PDF is the default rate. We should all be on the same page.

    2 votes

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  7. WorkflowMax has no understanding of foreign currencies. We now have WFM clients that are being invoiced in either Australian or US dollars as opposed to the standard NZ dollars.

    Before sending the invoice from WFM, we set up the contact in Xero to have the following information:
    Under Financial Details: Currency = US Dollar
    Under Sales Defaults: Sales GST = Zero Rated and Branding Theme - US Invoice
    Please see two attachments showing the settings.

    When we send the invoice (Approved) from WFM to Xero, the GST and Branding Theme are correctly picked up but the Currency setting in Xero…

    2 votes

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  8. We have requested Downloadable P11's to be made available so we can correct a mistake a previous Xero payroll provider made.
    This is not available in Xero which is causing considerable inconvenience and a lot more manual work.

    This would be a really good idea if this was brought into the payroll package.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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  9. Add Puerto Rico to the sales tax lookup under States where your business is registered to collect sales tax

    2 votes

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    Thanks for raising this as an idea on the site, Rhyse. We don't currently have plans for extending auto sales tax to other regions atm but we're keen to stay close to the interest of this here. I'll let you know if there's anything changes for this, here. 

  10. create a remove and copy option (similar to remove and redo) which then copies all details from the transaction you are deleting to a new transaction to then recode rather than trying to remember all the details from the transaction you are deleting

    2 votes

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    Interesting idea, Gary - will be good to get a sense of the interest in this. Can you share more detail of scenarios you're finding you encounter where you need to   copy a transaction to a new one when removing it? 

    Is there a reason editing is not an option?- Or would this commonly be with a payment transaction against an invoice/bill?  

  11. It would be great if Analytics Plus had the option to exclude individual bills.

    For example, our business pays our BAS and PAYG from a sub account.
    We are unable to exclude this from the projection.

    2 votes

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  12. I want a negative Reimbursement line item in the Employee Template.
    This can be done in a Payrun, but cannot be done in the Employee Template screen.
    With STP 2 we have some payroll reimbursement entries that need to be processed every pay. They need to be positive and negative entries so that the Wages Payable account does not go out of balance. This can be done in a payrun - why not in the Employee Pay Template. Please see the screenshots.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi team, while it isn't possible to make a negative reimbursement line in an employees pay template, you could set up a deduction pay item.

    A deduction item would function the same as the negative reimbursement line, as well as being able to be added into the employees pay template.

    It'd be good to understand more if there's a reason using a deduction wouldn't be adequate here.

  13. It would be good to be able pick from a pre-defined list of countries. This would enable clean data entry. Also we are syncing data with Hubspot and it is causing issues with matching to pre-defined lists with the CRM

    2 votes

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  14. Users can easily generate payment instructions using the information in the contact list in Xero rather than doing it manually.

    2 votes

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  15. Ability to remove unnecessary fields when setting up a client in XPM or ability to hide the blank fields after the setup so that they don't show up in the Client Details Tab. The purpose is to see the fields with details on them only and to make them look neat and tidy. Please see attached.

    2 votes

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  16. Xero split - id like to see this removed. It's completely non user friendly and painful. We should be able to process a payment I
    Of choice regardless of receipt or payment. Please Xero work on this area. Other accounting package makes it so East
    Y. Xero is difficult and I cant see why it needs to be

    2 votes

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  17. I cannot be the only Global Platform user that has now been waiting for basic payroll feature improvements in the Global version for over 4 years now.

    Critical features that are not available include:
    - Ability to add logo and YTD balances on pay slips
    - Template payroll emails when sending pay slips (have to type it every time now)
    - Timesheet option that syncs / built into payroll. Or at minimum an import option.
    - Holiday / sick pay / leave tracking
    - Basic employee portal for them to view pay slips and leave balances, and basic core info…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding Global Pay Run.

    To be open and upfront we don't have direct plans for making changes within the Pay Run feature in the foreseeable future.

    You may like to look into connected apps for a payroll solution that could suit your business.

    We'll be sure to let you know if there's any change around this.

  18. Bulk update Bank Statement text in Payslips
    Or we can set up Statement text as fixed for every employee rather than the default "WAGES" statement text in Xero

    2 votes

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  19. Could we please have an option to add a second emergency contact for our employees.

    Currently when creating a new employee we only have one space for an emergency contact. However, in the case of an actual emergency only one contact may not be enough, a second contact gives a much higher chance of being able to get in contact with someone.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here.

    We appreciate being able to easily add a secondary emergency contact to the details tab of the employee record is important to you. 

    Atm, you could use the notes tab to add a new note to the employee record and include the details in here.

    To be open we don't have direct plans for making this change within the details tab any time in the near future. 

  20. While the new search function in Reports is excellent, especially as there are so many in the overflow button of each listed report, it is not possible to mark the report shown in the search results as a favourite.

    It would be great if there could be the option to either go to the report directly, or go to the report in the list so it can be marked as a favourite - or better still have the option to mark it as a favourite from within the search results list.

    Alternatively, if the search results provided details of where…

    2 votes

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    Thanks for your interaction in Xero Product Ideas, and sharing with us here. Being transparent, we don't have intentions of adding the ability to favourite from the Search menu in Xero.

    We understand wanting to swiftly locate and favourite your reports. Right now, perhaps using Ctrl+F (Control Find) to search the name of the report and quickly navigate to this on any webpage.

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