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  1. It would be useful if copies of invoice reminders could be sent to myself, so we have evidence of the detail of the reminder that was sent.

    Also, if invoice reminders get a reply, such as the person no longer works at a company, if would be helpful if those responses could be directed to my email. Also would be useful if we could get Read receipts on them.

    55 votes

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    Thank you for engaging with us about how we could develop Invoice reminders so you can get more out of using this feature.

    We've begun some research to help develop the future of Invoice reminders. I'd like to share this form where you can sign up to be a part of this.

    Our team may reach out for input in surveys or direct interviews throughout the research, and you feedback would be very valuable in this.

  2. Currently when using the new reports, bookmarking a page in Xero will take us to the specific organisation that the bookmarked screen was in.

    But when using the old reports, bookmarking a page in Xero for example Balance Sheet for the year ended 30/06/2022, when i click on the bookmark link it will bring me to the Balance Sheet for the year ended 30/06/2022 for whichever organisation i am working on. This makes it easy when i'm looking at multiple entities.

    Since Xero is phasing out the old reports, can you please bring this feature into the new report?

    55 votes

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    Hey community,

    Thanks for all your feedback on this idea.

    As you’ve found, users could bookmark reports and that bookmark would work across organisations. However, this caused some strange behaviour when navigating between organisations in bookmarked reports.

    By including a unique Organisation ID in the the new report URLs, the data displayed is consistent with the organisation the report was bookmarked in. The result is that users can navigate away from a bookmarked report, without Xero updating the organisation.

    To be transparent here, this was a deliberate change, and there are no plans to re-implement book-markable links to reports.

  3. When using pre-printed check stock, information on the voucher overlaps information on the pre-printed check. If you could change the layout of the voucher, this problem could be eliminated.

    55 votes

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  4. I would like the payroll reports to be able to be sorted by first name or last name. I sue them for a number of reporting requirements with third parties and it would make it so much easier if I was able to do this.

    55 votes

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     ·  19 comments  ·  Payroll  ·  Admin →
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  5. Projects is configured to only allow the reporting currency to be used in setting rates or quotes.
    It would be great to allow the user to select the quote currency.

    55 votes

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     ·  16 comments  ·  Admin →
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  6. It would be great for those Approving Leave, to also be able to View the Leave Calendar that is currently available to Payroll Admin users in the Overview Window. Those approving leave need to know who else is on leave for the requested period, which we currently replicate in our Email Calendars, however it would be great to take this step out, it will reduce time and eliminate errors.

    55 votes

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     ·  15 comments  ·  Payroll  ·  Admin →
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  7. Ability to set different rates and multiple tasks for each employee in a Project.

    Purpose: To improve the workflow when users’ using Xero Project, rather than having to duplicate the task for the employee.

    55 votes

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  8. There should be a support chat feature, especially for new users. Drilling through support topics and forums is cumbersome for simple questions.

    54 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    • Create a budget for each project and then integrate the budgets to the company's overall budget.
    • Provide variance report for each project
    • Provide variance report for all the projects together
    54 votes

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  9. When entering bills as "Tax Inclusive" line items, Xero automatically changes it to "Tax exclusive" line items.
    When trying to edit the bill to show tax inclusive line items, it again auto reverts to tax exclusive per line item.
    I am requesting Xero to allow for having a choice between Tax Inclusive Bill line items, as well as Tax Exclusive. Why? This is because it is easier to reconcile due to the payment being tax inclusive.

    54 votes

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  10. Ability to untick the option of ‘Show currency items only’ by default.

    Purpose: To avoid confusion especially for users who are dealing with multiple currencies.

    54 votes

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    Thanks for your feedback and for sharing your thoughts on this idea. We understand having to untick the "Show (currency) items only" adds extra clicks and slows you down. Our current default setting is designed to help prevent common reconciliation mistakes. Most users primarily reconcile transactions in their local currency, so defaulting to that view helps keep the screen less cluttered and reduces the risk of accidental mismatches with foreign currency transactions, which can be complex. For now, the process is to untick the "Show [currency] items only" box whenever you need to reconcile a foreign currency transaction. We know this isn't a perfect solution for everyone, but we wanted to provide some context on why the current design is in place. We'll continue to listen to your feedback and will let you know if anything changes. Thanks for being part of the Xero community!


  11. Adding description column for Aged Payable/Receivable report.

    Purpose: To easily identify which invoices that need to be actioned.

    54 votes

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  12. Dashboard- It would be great if Xero gave us more options to edit out Dashboards. Two colums are not enough, at the most I get to see four accounts before I have to scroll, they needn't be so large either. If they had three colums, and we could shrink the size of the 'boxes' then we could easily see a better snapshot of work to do and where the business is at.

    53 votes

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  13. Would appreciate if the bot can confirm a schedule conference call. Made an appointment but no confirmation. In the end kept waiting for call to start. Of course nothing happen….

    53 votes

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    Hi everyone, we appreciate seeking urgent help, however right here you're in Xero Product Ideas. This is where you can join and vote on ideas for change at Xero, this is not a direct line to support. This is a public forum where anything you post is visible to others - Please keep this in mind when sharing your details.


    While we don't have an inbound number you can contact our Xero Support team, you can reach them anytime by raising a case through the Contact Xero Support tile found at the bottom of most pages throughout Xero Central.

    If you can provide a little detail on your questions or what you're needing help with we'll be bale to get you in touch with someone with the best skills to help, and generally our specialists are happy to arrange a phone call at a time that suits you.

  14. ADD SMS OPTION TO SEND INVOICE VIA SMS. LOT OF PEOPLE SEND VIA IPHONE OR IPAD ECT

    53 votes

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    Hi all, we wanted to share an update for our US customers that sending invoices via SMS is now available! We have just released this functionality and you can use the same Xero Central article as shared in the last update to understand the in's & out's of how this works. After this release we will be working on delivering this to the UK and NZ markets. As mentioned initially this is limited to the Stripe payment service but we will also be expanding this other payment services down the line.

     

     

  15. In the account transactions report, the reference for batch deposits (of invoices) should be the payment reference.

    Currently, the individual invoice numbers are presented for batch deposits when you run account transactions.

    53 votes

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  16. It would be really useful for those of us in the UK if we could run a report to calculate holiday pay based on a 52 week average. Legally this has been a requirement since 2020.

    53 votes

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    15 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your ongoing interest and support for this idea.

    We understand the complexities surrounding calculating holiday pay for employees in the UK, and acknowledge the need to provide a helpful way to calculate an accurate rate in which to pay out their holiday.

    Our product team are excited to share that this is an area we are currently looking into developing.

    Your feedback and ideas are extremely important to us. As such, we’d like to reach out to our valued community members to get involved in prototype testing, commencing later this month.

    The testing will involve using a prototype tool to assess the usability of a proposed way of calculating Holiday Pay in Xero. We'd encourage users that feel strongly about this area of payroll to sign up and welcome users of all experience levels.

    Given the popularity of this idea we expect spaces to fill up…

  17. Ability to sort by Account Name or Code when customising reports, without having to show the detail of sort. e.g sort by account code without showing the code on published reports

    Purpose: More professional documentation and increased flexibility and customisation with reports

    53 votes

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    Hi team, appreciate not exactly what's being asked here but to confirm what's available at present. 

    In the Balance Sheet and Profit & Loss you can now show Account code through the More option. From here, use the layout editor to drag & drop accounts to the order you'd like. 

    Once set up deselect the option to show Account code and your ordering will remain while the codes are not shown within the report. 

    You can also Save as custom so you can then access this layout anytime you need. 

    To go deeper with the insights for our team here, it's be good to know the specific reports you're wanting to see this feature in. 

  18. Ability to show the supplier’s bank account details of payment in the remittance advice.

    Purpose: To easily let the supplier know where the user sent the money to.

    53 votes

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  19. Ability to restrict access to specific tracking categories for some users in Xero org.

    Purpose: To help users hide the incoming and outgoing transactions from some users within the Xero org. Some organisations (e.g. not for profit) need this to protect the privacy of their donors and departments.

    53 votes

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