User Role - Restrict access to individual bank accounts
To have the ability limit some users to access some bank accounts within Xero org.
Purpose: To limit some staff to not be able to see the information about the client’s bank balance.
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we might not be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We'll come back and share on the outcomes of our research and any progress around development of roles in Xero.
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Mark Hirschel commented
The fact Xero is keeping quiet shows there is Zero intention of making what would be such a simple change. But we will all stay with them regardless so they win I guess. If there was a mass exodus then their hand would be forced. Oh well.
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Emma Beavill commented
This feature is critical! I have some team members who need to access certain modules that are only available on the advisor level (e.g. Products & Services to see purchase history of a product), but they should not be able to view confidential information held on the bank account.
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Joanne Boardman commented
Some feedback from Xero on whether this will be implemented would be good.
I would have assumed this was essential for any decent accounts package. -
Jamie Foale commented
Currently sensitive data is available to people that shouldnt have access to it. Should be sorted ASAP.
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Ann L M Chan commented
This is critical and surprised that Xero ignores it users' request. I would say most of the features Xero added was not practical, nicer report & better design. This is critical. Please act.
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Lerato Pooe commented
Business owners should be able to restrict access to confidential information by staff. This feature is critical.
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Bruce Beresford commented
I cant have everyone dealing with credit card expenses casting their eyes over all the bank transactions as well. Payroll information would soon be public knowledge.
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David White commented
This is important for us to have.
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Sharnie Cowburn commented
I can't see us moving to using Expenses over other products without this feature.
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Jason Bianchi commented
Really surprised there is not someone from xero responding to this, should be a simple tick box?
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Kelvin Gay commented
Not too sure if Xero had gone so big that they are not listening to their users anymore for critical features. Only to go for overlay design changes that look pretty but are not functional to real users.
I really hope this Product Ideas page is not just a one-sided page, will appreciate someone from Xero responding at least.
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Mark Hirschel commented
Surely this can’t just be an oversight on their part so have to believe there is a much bigger reason why it can’t be implemented. Would be nice if a Xero rep actually responded otherwise no point in having these forums at all.
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Paul Millard commented
Hi Ryan and all others
It's not uncommon.
In case you didn't see some of the pre Aug 2022 comments, here's a selection of what you missed - I think (maybe?) that users would like this function ? :) :) :)
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"It seems absurd that it is coming on 10 years since this was suggested with multiple requests for it every month that STILL nothing has been done.
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This is basically a deal breaker for me using your product. This is pretty simply accounting - having all staff being able to see the amounts coming our of an account for wages, bonuses etc it not ok.
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I'm surprised this is not a standard option.
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critical for security
Please!
This is very important for larger businesses with defined staff roles.
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Head office needs access to all accounts. Branches only need access to their branch accounts. Critical feature. Please add!!!
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This is MUST function.... Please work on it as matter of urgency.
Such a simple thing - please add asap!
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Very important for firm restrictions and business operations
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Company role segregation is essential, so is the ability to ensure confidentiality of bank balance information from junior staffs.
I hope Xero can seriously consider expedite this before I decide to switch to other vendors system.
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Segregation of duties is very important in our organisation. Our accounts receivable administrator not only sends invoices to customers, they also follow up outstanding debtors. They need to be able to access the debtors reports to know what is outstanding. But they do not need to access to our bank accounts. A very critical feature
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We have various budget holders that need to see reports but do not need to see the bank account as this contains staffs salary payments
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These are sensitive business contents about my cashflow and should be the business’ right to restrict access.
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This will let us delegate the reconcilation task effectively
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I don't want staff having access to all the bank accounts, especially the main one.
Your urgent attention with this matter would be appreciated.
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Critical feature!
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this needs to be addressed urgently i need staff to invoice and do purchase orders but not see bank account details
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I would have thought it should be quite easy apply a button to each bank account that would allow you to limited users access to that bank accounts." -
Ryan McNally commented
Why has Xero deleted all the correspondence on everyone voting for this feature prior to August 2022? I was on a previous thread that had thousands of replies from users and accountants wanting this. I recall at least 5 years of requests… still waiting?
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Maria McAdam commented
I have an employee who attends to accounts payables for her area (pay bills and send remittances). This used to be possible through "approve and pay (sales and purchases)". Some update over the last few months means that now sending remittances is only possible with full access to all bank accounts, which means she can see payroll transactions and information that is outside of her area.
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Fiona Hutton commented
This needs to be added as a tick box, i need to give access to an employee to raise invoices, update products etc but they cannot see the bank due to personal information like salaries
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Jason Bianchi commented
This would be really important, xero this should be such a common tick box, we have a user that is external that does not need to see our savings account
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Mark Hirschel commented
There needs to be an option under standard user to tick/untick bank account feed access. I have a staff member who needs invoice and purchase order access as well as seeing on our dashboard sales for the month by customer group which we've set up - but I can't have her seeing bank feeds which show highly personal information like salaries. I can't understand why this is not available, makes no sense to me.
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Andy Mayo commented
Some managers take care of only one bank account in our organisation - this facility would be very useful indeed.
Thanks!
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Ewan Nicolson commented
It is concerning that this thread has been running since April and no action has been taken. This surely cannot be too difficult to implement. Potential new customers will very likely be put off if they find out this is an issue with Xero! Some action please URGENT!