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The biggest problem XERO is not acknowledging is the fact that not all people work 5 days per week. A solution could be as simple as adding a field to the employees information record to capture the number of days per week an employees work and use it to calculate wages and holiday entitlements. This is if their code was developed using good practices and they didn't just use a "5" everywhere they need to refer to the number of days per week an employee works.

I have had to contact XERO support on 3 important occasions and my disappointment keeps just growing. This last time makes me think they don't have enough manpower to create a robust product and the code is just a nice graphics user interface. We will definitely be looking for alternatives to run our business.

Xero payroll is so basic I am going to switch my clients to QuickBooks payroll which is extremely much better. The danger is my clients will want to switch to QB which is not any Issue for me as I am a Gold Pro advisor with QuickBooks. However it will be a big loss for Xero.

Nothing seems to get done. We need this as well as average holiday wage!

This should not an idea for improvement and doesn't only affect industries that run 7 days a week. It also affect ALL companies were employees don't work regular hours (5 days week) i.e. an employee that does 3 days week with occasional overtime. XERO calculates taxes and holiday entitlements wrong.

XERO this is a BUG and not an improvement. Therefore developers shouldn't be waiting for users to vote to have it fixed.

This is important!! we keep asking for this and nothing is getting done. Same for average holiday pay which is a legal requirement in the UK

Xero is calculating pay incorrectly for our part time employees, we really need this feature added asap. I asked for this back in 2017 and can't believe it's still not a feature in Xero.

This is a must for business that run variable productive hours and days.

Auto holiday calcs are useless unless you add working pattern

The public holidays with staff that have irregular working patterns make payroll a nightmare over holiday periods.

Not all employees work Monday - Friday and setting work patterns would be useful for staff who work irregular work patterns

Agree with all the comments below! all my staff work part time and varied hours - no one does 9-5 x 5 days a week.
This would also help with processing christmas leave so I don't have to manually calculate the leave hours vs manually calculating public holiday hours as it would dreamily connect to the existing roster!

When we run the payroll for a large number of employees, its not possible to punch the times.

Over half of our staff have a different working pattern to the standard 5 day a week, 37.5 hours. If we could set up our own working patterns it would mean that we could rely on the figures Xero produce rather than having to make manual adjustments.

This is critical as will enable Xero to calculate correctly any absences, saving time. Xero doesn't not do this currently for anyone who has difference work patterns meaning that the deductions need to be calculated manually. If they then differ from Xero you have to either deduct an amount or add an amount which is then reflected in the payslip.

Needed!

It is making my hourly rate wrong on salaried people

In the post-Pandemic working world this is an absolute MUST and will be the most influential factor in deciding if we stay with Xero as we scale.

We have the same problem, please can Xero implement working patterns.

Martina - thank you for helping progress this

After sending them the link it’s apparently been passed to the appropriate team. Fingers crossed. It is essential