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Sales Invoices - Bulk remove/void

It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

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Sarah Goddard shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi community, thanks for sharing the challenges you face around deleting invoices.

Right now in Xero, invoices with a Draft status can be deleted in bulk from the list view - simply select the invoices and you’ll see an option to Delete at the top of the list.

We understand that for many in the thread here you’re referring to the ability to bulk remove invoices that have an approved status(bulk void) and I have just updated the title of this idea to better reflect this.

This isn’t a feature we have planned at this stage, but maybe something we explore longer term as a possible enhancement to the list view. For the time being, while not within the product for those with more technical resources there’s capability via our API that you may like to consider.

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  • Ben Hicks commented  ·   ·  Report

    Within both Invoices and Bills under 'Awaiting Payment' having the function to void multiple items at a time. Instead of having to click into them all individually to be able to select 'Void'.

  • Daniel D'Amico commented  ·   ·  Report

    This is an absolute must feature and a very obvious one to have.

    Currently in the Awaiting Payment tab in invoices, you can select invoices and then it has the options at the top to either 'Print' 'Email' 'Deposit' 'Copy to' but not 'Void'

    It should be easy enough for the developers to add Void as another option?

  • Tim Wilshire commented  ·   ·  Report

    Wish Xero would respond to this clear feature need.

  • Tim Wilshire commented  ·   ·  Report

    Absolutely crazy that this may not be a feature. I have a client file with 3000 outstanding invoices.

  • Chris Gascoyne commented  ·   ·  Report

    I’ve been asking for this for years. Not all integrations can add into draft, so this becomes a serious waste of time/money to delete problems individually, whether they are sales or purchase invoices. There’s no logical reason why this can’t be built in as there have been third party sequences that you could run in the past.(they don’t seem to exist any more for some reason). At the very least, offer this as an admin tool that can be switched on or off, such as the cash coding or find and recode facilitates.

    This is an increasingly urgent problem Xero…

  • Kat Donatello commented  ·   ·  Report

    This is a relly important feature. With integrations comes the potential for errant transactions to come in en masse. For most people this is a hidden issue UNTIL it's not and you end with a pile of entries that just need to be deleted. It's simple but critical, and not having the ability to bulk delete invoices, bills, etc is a nightmare if you're unfortunate to have it happen to you.

    Please can you estimate the time needed to solve this as it's just a case of hitting the check mark and pressing delete for any transactions that stand in isolation to others.

    Please!

  • tim moxey commented  ·   ·  Report

    Is there an update on this? We're 18 months past the original request...?

  • Chad Eros commented  ·   ·  Report

    Appears XERO is not for customers using point of sale systems? When importing the POS activity it can go wrong. Not being able to mass void is a huge problem. If you can't mass void, why allow mass import? Forget about the Draft option. That doesn't help.

  • Belinda Beretta commented  ·   ·  Report

    My client has just classified a year of expenses as invoices instead of bills. We will need to manually void and reprocess each one.

  • Hannah Roome commented  ·   ·  Report

    I have a client with 20,000 sales invoices that need deleting. There is no way this can be done manually so I am left with no solution

  • Sara Wickert commented  ·   ·  Report

    I have an issue where a link with an external POS system transition has caused more than 6000 duplicate sales dating back several years to be imported into Xero - all approved and paid. I am very disappointed to learn the only way to fix this error is to remove all the payments manually and then click into each sale one by one and void it - HUGE waste of time and very frustrating. There should be a way to remove these duplicate sales in bulk.

  • Emma Burmister commented  ·   ·  Report

    Client's often integrate software's without checking the ramifications first. As BAS Agents we should be able to bulk VOID rather than void individually, or clear through suspense accounts.

  • Clare O'Neill commented  ·   ·  Report

    Adding my voice to the request to be able to bulk delete approved invoices. Again, integration with a separate platform means double work when each invoice is imported and approved automatically. I have several clients and have worked out a much simpler and more effective way of accounting for income so have 200+ old invoices to delete!

  • Kevin Woolward commented  ·   ·  Report

    This would really assist, especially if you have incorrectly raised about 500 credit notes!!

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