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AU Payroll - Ability to calculate Super accruals for U18s working less than 30hrs/wk

Currently, Xero lists a super accrual for employees under the age of 18 when they earn over $450/mth. However, it doesn't take into account how many hours that employee works per week. Under 18s are not eligible to be paid super unless they work over 30 hours per week (even if they earn over $450/mth), but Xero doesn't recognise this. Unfortunately this shows up a s liability for the employer, even though a liability doesn't exist. I know that it can be worked around in the pay run, but it just means extra work for the payroll admin - particularly if they have a lot of employees. Xero should automatically be able to see calculate that an employee is under 18, and whether or not they employee has met the 30hrs per week criteria before calculating any accrual for the employee.

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Elli Hennessy shared this idea  ·   ·  Report…  ·  Admin →
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  • Maryann Coghlan commented  ·   ·  Report

    Why is this not a priority XERO.
    The information needed is available, hours worked by the employee as is the employees date of birth.
    There should be an alert in the pay run at the VERY least prompting the user of the ATO guidelines for employees under 18years old.

  • Jason Templeton commented  ·   ·  Report

    Absolutely critical. MYOB has the functionality - why don't you, Xero? Its an easy configuration, get on it please.

  • Carolyn Hess commented  ·   ·  Report

    This needs to be updated asap as businesses can be charged the SG charge if it not picked up

  • Clare Channing - Williams commented  ·   ·  Report

    frustratingly have also fallen into this trap & have employees under 18 owed super. This should never have been able to happen using such a reputed platform. It is absolutely critical that this be fixed asap.

  • Lenell Storey commented  ·   ·  Report

    When will this matter be addressed and resolved by Xero - will Xero take responsibility if the super is missed and not paid within the statutory timelines, which could result in the employer being fined for non-payment

  • Michelle Thomas commented  ·   ·  Report

    Why has this still not been addressed as an urgent issue/update ?

  • Emma (Accounts) Rosenblatt commented  ·   ·  Report

    When Xero advertises itself as a program which automates admin tasks then that is what you expect. Not calculating super accruals for under 18s is a HUGE MISS because this is something we then have to do manually, the opposite of what Xero sells itself on.

  • Tarnya Shearman commented  ·   ·  Report

    I'm so lucky I noticed this in the first pay run and have only attracted a $5 Liability for an under 18 year old who worked less than 30 hours. I can see this could be a massive headache for others that haven't picked it up sooner. Very poor on Xero behalf.

  • Heather Luke commented  ·   ·  Report

    I have a client who has made payments to U18 staff that worked less than the 30 hours. With the $450 threshold removed from 1 July this is should have been notified how to prevent.

  • Todd Biggs commented  ·   ·  Report

    Critical requirement, have paid super to several staff that were not entitled to it. Must now attempt to recover

  • Daniel Ashton commented  ·   ·  Report

    Already cost me $1,000's in paying super unnecessarily... looking for an alternative to Xero if this can't be fixed

  • Ben Preston commented  ·   ·  Report

    I agree with the comments below. This is absolutely urgent. The current setup requires manual intervention for each payroll run so is at high risk of human error. Is this an accounting technology company or a marketing company?

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