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Hi

I don't want links to invoices to appear on customer statements. I have created a new branding theme and selected this when printing statements, but the links are still there. Please advise how to remove them.

Xero users should have the option available to remove the Links to invoices in Statements from Xero as many use a third party software to issue their invoices.

It is not an issue if invoices are sent from Xero but for a lot of businesses the Xero invoicing and process they use requires that they invoice from third party platforms.

Why was this option not put in when the Links were introduced?

Why are links to invoices now showing on invoice REMINDERS as well now despite the settings having it turned off??

Only just found that these links are in place. We also invoice outside Xero. This is CRITICAL as there are line items in Xero that SHOULD NOT be visible to our clients. This will cause incredible difficulties with fixed fee projects and other things where the line items will make no sense to the client.

FIX THIS PLEASE!!!!!!!!!!!!!!

There is a workaround for 'disabling' this by using a custom template for statements. We use this, but actually would like the ability to add invoice links to ours.

We use external invoices so when customers receive Xero statements with the invoice link it causes them confusion. We NEED to have the feature to turn this off!

As with previous comments, the link to invoices on customer statements is a huge hindrance and it has been very poorly thought through to not provide a basic opt-in/opt-out option for this facility. When will this feature be provided for this ongoing issue??

We generate a summarised invoice from another system. We do not want the customers accessing the details of the invoice showing any additional markup.

We use third party invoicing to send to clients. Our Government clients require specific layout and information that our Xero invoices don't provide. Please make this feature optional.

Needs to removable! We use external invoices so when customers receive Xero statements with the invoice linked it causes them confusion

I agree with everyone else, this feature needs to be removable

We do not use XERO for invoicing this is done on another application, so like others have stated we do not want a link to the invoice on our statements.

If the client requests a copy then this can be sent from the original invoicing source.

Please can you add an option to remove the link.

Can't believe something so basic cannot be done, we also invoice on another system, really really frustrating, please look to change this.

Client doesnt want his customer seeing all the technical info brought through from 3rd party system. This is causing him lots of stress. this needs to be optional

We also invoice on a separate system, it brings through information to the Xero invoice that we don't want our client to view. Had I not picked this up it could have been quite detrimental to the business.
Please the very least create an option to remove this link.

We invoice on another system and just use xero for the accounting and to send out statements. It is really important to us that you can remove the link.

Why?? We too invoice out of another software system, so only the most basic line item info is imported into Xero. This makes the online invoice link show such simple information that it is pretty much irrelevant to the customer.
PLEASE give us the ability to remove the links off the statement, and focus your development team on issues that help not hinder us in our jobs every day!

Xero - if only you'd put the effort for this feature, that so many of us don't want, into automatic statement sending, that so many of us do.

We use another system for invoice creation and often this does not include line items as this may contain some sensitive pricing information. The statement links back to the invoice in Xero show all line items as well as being formatted differently to our original invoice. The invoice in Xero does not contain any of the original description text from our other system so this is very confusing for our customers.

This is critical for some of our clients - again we generate invoices from other software and the full details are not transferred into Xero. This is causing a lot of confusion with our customers. I've seen the suggested workaround but this is very time consuming and therefore, not an option