Enter your idea

Agree, fix more important things and THE BASICS. Like a TOTAL on the BUDGET SUMMARY report. Duh! Basic stuff Xero.

Great, Paul, and it sounds as if they have talked you around whilst ignoring other user comments. Still not addressing the need to change what is not broken!

Did they comment on why they seem to ignore other user suggestions made by over 500 users? These are things that people who use the system want/need and are supported.

As I have managed to speak to a Support Specialist after reporting bugs, I have been assured that they are taking note and the intention is to get all the current functionality from classic invoicing transferred to the new invoicing.

They have asked me to keep reporting the bugs and trying to grab screenshots to send in especially if you get error messages. Be aware that the popup error message will most likely appear in the bottom left-hand window of your screen, especially if you are looking at the top right-hand button on a large monitor, another issue I raised, is that the message only appears for several seconds, is not the familiar in-page highlighted error message. My recommendation is to raise a fault report with support, and also post the problem in one of these community threads. Hopefully, more people will get the chance to show the problem via screen share and talk through the problems with a bookkeeping-trained support specialist.

Yes, the Classic Invoicing is preferable

Or at least give us the option to adjust the new format as currently it does not suit our business style

Agree totally Wendy

Xero stop changing what is working and make some of the changes Users Want changed.

Your contempt for user suggestions is unbelivable.

I dont like the new invoicing format - why are the programmers changing things that aren't broken. The calendar dates are extra work, the invoice is over sized so I have to manually adjust to fit it in my screen and then adjust again when out of Xero. The most annoying part of it,is it doesn't show where the invoice was emailed to on the notes. The classic showed a date,time and email address. Its a big backward step.

Could not agree more with all the comments regarding the new invoicing. It is terrible. Please keep the classic invoicing. It is much more straightforward to use especially when copying invoices to the same contact.

This arbitrary change shows the reagent attitude of XERO.

I have several clients who do not like it and want t move away!

I have several clients that use the old invoicing as it shows product quantities when you hover over the field. This feature is not in new invoicing so why has it been removed???????????????

New invoicing is terrible.

I hate the invoice date selection (just go straight to the calendar!)

The calendar dates don't line up with the days of the week.

You have to keep scrolling down, it used to all fit

The pop ups (contact defaults have been applied to this invoice) are so annoying and block your screen.

If you have a product loaded it takes a few moments to load! Sometimes it doesn't even show up at all.

Overall, a huge fail and Xero should be listening to its customers.

Let Classic Invoicing stay as an option

Pls dont change the invoicing, it works perfectly as it is and the new version is terrble. I've already submitted a case issue around it when I tried it that was hugely disruptive to my workflow. Reading the comments, there are many that agree!

The new invoicing is an ill conceived and unnecessary change. Clearly, the developers in Xero have no comprehension of how companies work or, how much extra time this ridiculous new format consumes.
I have now seen hundred of threads on this subject and clearly, XERO IS NOT LISTENING.
The personnel that post answers are treating the users (the people that pay their wages) like we are all morons.
Perhaps someone could post the CEO's email address and we could all email him or her?
We have already started the process of finding an alternative accounting system.

I agree, they have gone backwards on this new invoicing, not an upgrade at all, it's horrible and tiring to look at, way too big on the screen.
Are all the developers half blind that they need an oversized version to even be able to see anything and have no understanding about what is required from a bookkeeper/accountants side. They should work in actual accounts for a month and see how useless this new version is compared to the classic version.

Time Xero started listening to their clients on this, not force us to use something that isn't fit for purpose for the majority and not launch it till it actually works, we aren't test subjects for your so called improvements.

They obviously don't get that you need trails for things as to who got the invoice, who sent it etc. I have used the history to prove an invoice was sent and who got it, the time it was sent etc when they've said they didn't get it.

Their replies to our issues on this are nothing but obnoxious and condescending in that they are retiring classic no matter what we want. I am no longer going to RECOMMEND XERO as they don't really care anymore as too what their customers are saying and I am looking at and considering other options for a couple of my clients now.

I don't know why companies choose to change things so drastically sometimes. Is there some market you are trying to appeal to that we are not from? The "upgrade" is more like a stripped down version, it is a downgrade. If you want some simple version for people selling at a farmers market on their phone, then give them that option, just don't take away the classic invoicing we have all developed long-seated workflows around.

SIDE NOTE: Congratulations to XEROs original development team, the invoicing is deep and customizable (with the .doc files). I'm sorry your version is being taken away.

This new invoicing is a nightmare of hunt, click, hunt, click over and over. It's terribly slow and exhausting and I hate it so much. It is WORSE than the "classic".

It is essential that the classic invoicing is in place from our perspective and from feedback from clients.

I don't understand why you'd implement an 'upgrade' which is a backward step and actually removes current features.

Keep Classic Invoicing, the new invoicing is a backwards step and has less functionality. The look isn't great either.

Agree - so much more cumbersome now. I have no problem with things being updated and refreshed, but not at the expense of crucial features...why would we remove functions? I would think progress means adding functionality, not deleting.

100% agree. New format is hard to read the account code, tracking, takes up too much screen and now takes longer to complete the details.

Go back to the old table format much more efficient and clearer to read.

Having to select a drop down menu to delete a line is annoying, its also always set to add things in bulk in stead of a single line.

It's clear that the people creating the layouts don't do any bookwork for a living.