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  1. Some employees have payment information (bank account), and others do not at a client account. The client does not use the bank account information for the payment to employees, then, this information is not compulsory for the client at the moment.
    I found a wrong information of the payment bank account information of an employee and tried to delete it, however, Xero says:
    The account name is required, and
    The account number is required, then,
    It is not possible to save 'nil' information.

    The Company does not use 'payment information' in the actual payment process and there is no practical…

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    We appreciate the interest and rationale in wanting to be able to delete an employee's bank information.

    While this may be a function we look to explore in the long-term we want to be upfront that this is not something we've currently got planned.

    In the meantime, you can replace the employee bank account details with fake/dummy information instead.

  2. At the moment, inside an individual's payslip/pay run, the button options are 'save', 'save and next' and 'close'.

    A button for 'save and close' would be ideal when only one or a few employees (not the whole batch) need to be manually viewed and edited. Instead, we need to click 'save', wait for the page to load again, scroll down and click 'close' to return to the pay run employee list.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for your contribution and support on the idea.  We understand that the ability to easily save and close in one click would benefit your workflows, however to be upfront we don't have direct plans for making this change within the payslip in the foreseeable future.

    We appreciate this is not the news you’d hope to hear, but we'd like to be open and transparent with you on this, here. 

  3. Save & Next button for ease of employee data access please

    2 votes

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  4. I feel it would be very useful that once a payroll is processed and the system uploads payslips into Xero Me that the employees either get an email from the system or the associated app notifies the employee that there is a new payslip available to view.

    I understand that Xero can securely email payslips, but I think that it would be useful for Xero had the ability to be able to automatically notify employees of uploads into Xero Me

    26 votes

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    6 comments  ·  Payroll  ·  Admin →
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  5. Allow users to change weekly SMP amount after a payrise to allow simple updates to extra SMP owing without having to delete all previous payruns back to the maternity leave start date.

    3 votes

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  6. To save remembering to do manually, Xero could automatically send payslips as soon as the payrun is created/clicked.

    3 votes

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  7. Will it be possible to have "description field" in the Deduction field of the Pay template? That can be changed or updated directly on the pay template. For example, to add the ending date for staff loan deductions.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Denise, thanks so much for your suggestion about adding a description field to pay template deductions. We're grateful for your engagement and for sharing an idea that will make a difference for you and other Xero customers.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    We'll be keeping an eye on the support it gains and appreciate you taking the time to let us know what matters to you.

  8. Can the date leave was applied for and approved be added to a leave request?

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  9. Managers who have the ability to approve leave in Xero Me should be able to view historical leave requests they've approved so they can anticipate when staff are away. Currently, they cannot do this unless they have Payroll Admin access and a Xero account on a web browser. Not all managers are finance people and need to have this access.

    14 votes

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    2 comments  ·  Payroll  ·  Admin →
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  10. We have multiple employees that have various deductions from their wages. This is causing the pay slip to spread accross two pages which is concerning as they may miss important information like messages at the bottom of a pay slip.
    There needs to be the either:
    1. The ability to change the payslip layout
    or
    2. Have two or three template options to choose from.

    Currently the whitespace at the top of the payslip could be utilised. The required business and employee information is great but could be in a better layout. Move the business information to the…

    2 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  11. It appears that in the last two weeks (submitted 23/2/2022) Xero rolled out a change to payroll, which possibly has some unforeseen implications.

    It used to be that if you were only paying a small number of employees at one time, you could use the summary screen (capture attached) to copy and paste the net pay figure for each employee to your online banking portal to effect the actual payment(rather than exporting to a file, and then importing the file to the online banking which is a little clunky for small number of employees - there doesn't exist the…

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
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    Sounds like you're wanting to copy the employees net pay from the pay run overview screen, but it's taking you into their payslip, Tom?


    Instead you could download the payslips report by opening the required pay run, clicking 'View Reports'and selecting Payslips - This'll download a PDF with all the employees payslips included. From this, you can copy and paste each employee's net pays into your online banking. 🙂

  12. As some employees split payments between multiple bank accounts when they're paid, it would be good to have an option where this only happens when processing a salary payment, not reimbursing expenses. Had one where there were only expense reimbursements done (no salary/PAYE etc.) but the payment was still split and majority went to IRD. Perhaps a checkbox when entering the second bank account in that says "only split on taxed earnings" or something like that to avoid having to go and delete then re-add the additional account every time.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  13. There is a good calendar in payroll that I would like to add to my dashboard so I can keep up to date with daily requirements and also see availability of staff including when they will be on leave from my dashboard

    8 votes

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  14. We would like a function to be able to search employee's by national insurance number.

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  15. Would be great if, at the end of the month, Xero automatically generated an invoice for PAYE owed to the IRD

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. Holiday requests automatically declined if holiday balance is '0' of minus value.

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  17. Please amend pay rates to 2 decimal places

    3 votes

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  18. would be great to be able to filter current employees when looking at Leave Transaction Report. We have many hundred old employees and have to scroll through all of them to get the individual employee.. also no search function to be able to find the employee easily

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Heya team, thanks for sharing back on how we could improve Xero for you.

    As part of our upgrading Payroll reports with the new version of the Leave Transactions report for both Australian and New Zealand versions of Xero, you can now Search by Employee. So, you'll be able to quickly jump to an employee of interest!😊

  19. In service industries like hospitality salaried employees will work a different set of shifts each week across 7 days. Currently I have to set up a working pattern and if they phone in sick on a Saturday for example if that day isnt set as their working day (i.e we set them up as Mon-Fri for ease) we have to record the sick day on the Monday to ensure it is deducted. But in these industries the working days are different each week and they dont work on a set pattern. Need the ability to set that the employee works…

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  20. Tried to amend the national insurance category to a v category for 6 weeks after the employees start date, as that is when they were valid from, to find the calendar will only allow me to amend to a date previous or on their start date with the company. Has anyone else encountered this issue at all?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Laura, it looks like you also raised a support case about this which has since been resolved. 

    To recap, when you add a V category, you'll have the option to enter a date in which the category starts from. Then you would need to enter the date in which the employee was first employed as a civilian.

    For example, V category is valid from 31 Jan, therefore you can only enter the employment civilian date up until 31 Jan. You won't be able to enter an employment date after the NI category date.

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