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  1. Could we please add the 'Due Date' option to the Aged Receivables Summary Report. I love the simplicity of this report versus the Detailed report but unlike the detailed report, there is no option to add the due date.

    1 vote

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    Thanks for the feedback, Jodi. When you say you'd like to add the Due date I'm guessing this would be as a column to the report? One thing that would make this tricky is where you have multiple due dates for a customer with multiple invoices in the period the reports being run - what date would you expect to show here?

  2. Being able to turn off "suggest previous entries" can prevent clients being to trigger happy with the "Ok's" in the bank rec screen. Unfortunately, this option does not flow through to the Xero APP. Can this please be updated.

    5 votes

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  3. Currently this only shows over a 12 month period when in all cases I'd like to see how well each customer or supplier has performed against the same month last year.

    At worst could this not simply be a 15 month graph (as if it were 13 then the previous month/previous year would drop of when everything was in by the beginning of the following month?

    • at best could you select filters to compare even the past 3 years by month etc...
    1 vote

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  4. Pricing Plan - Decrease pricing for for every Incomplete Xero Product Idea
    Stop just increasing your prices util you deliver better value to your subscribers.

    7 votes

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    Hi everyone, we regularly review our pricing against the value we are providing customers and as part of our commitment to evolve and enhance the Xero platform.

    We've been investing in the future and our platform foundations — which includes upgrading our technology across Xero to enable us to build more of the features you are asking us for, faster. And we're also looking at ways we can ensure you’ll have access to AI innovation and mobile upgrades. That means continuing to streamline time-consuming, manual processes – which you can see across AI-powered features like bank reconciliation.

    While product ideas are a great platform for our customers to share where they'd like to see change across Xero, this does not determine if or when an idea will be developed.
    Votes and comments help uplift where improvements could be most valuable to majority of our customers, and many factors weigh into…

  5. In the custom reports menu, if you are no longer using a report but may need it again, the only option is to leave it there or delete. There is no option to archive the report. It would be good to have this option in case you need to refer to the report later.

    5 votes

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  6. I would like to be able to flag or log a Xero issue, without having to raise a case.
    Sometimes my colleagues and I are having the same issue at the same time with Xero. Eg. Dashboard not displaying correctly, unable to change organisation from the dropdown menu. But when we go to https://status.xero.com/ everything is showing as "Operational".

    An option of being able to click onto a region; setting; choose the issue would be great. That means that Xero could be alerted quickly if there is a wider issue, or if it's an isolated issue.

    23 votes

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    Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.

    One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.

  7. Add YTD figures for (recurring) reimbursements on an employee"s Payslip, such as non-reportable travel allowances (paid as reimbursements).

    I followed a Xero direction to process non-reportable travel allowances as reimbursements, as it ws creating discrepancies in our BAS (even though include in W1 was not checked).

    For an employee not to be able to see their total YTD renumeration on their payslip, including these reimbursements, is disappointing (particularly as it won't show on their EOFY payment summary).

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  8. Hi Team, Im not sure if this has been raised, but can we get the ability when setting up an employee to be able to allocate a % of their salary costs between different department / cost centres. At this stage we do not have the option of splitting salary costs without having to do manual journals

    12 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  9. Hi there, I would like to be able to assign line items (that are the same) on a bill to multiple customers.

    i.e. 2 x oil filters, assign ONE of each to separate customers without having to enter them on separate lines on the bill to do so.

    Also, when creating an invoice and viewing "items to assign to a customer" I would like to be able to see the Supplier AND their invoice number in that list.

    7 votes

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  10. Activity Statement report - currently the activity statements need to be finalised in order and if not then the unfiled amounts option is turned off for good, with no way to change this. The current workaround is to delete all previous statements and then finalise them in order. This means we lose history, and particularly when the client is managing the BAS returns, we need that history to stay. Also there is no way to tell how far back into history the error is occuring. We need a manual override where we can switch on the unfiled amounts, so that…

    11 votes

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  11. Bank reconciliation screen: Why now, when reconciling, the page shifts down from the top! Shifting up from the bottom would make more sense and be less confusing. I reconcile from the latest and scroll down the page, but the page shift affects the ability to find my place for the next transaction down the list to reconcile. Often, I reconcile a wrong item as the screen header rolls down not up after I have reconciled a transaction. I find I always must readjust my vision. Very annoying.

    2 votes

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  12. Please give us the option to make Tracking Groups a mandatory selection on the Employee tab before Xero users can save a new employee. This will stop users from setting up new employees & forgetting to assign the Employee Group tracking group which results in misreporting

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi team, while we appreciate your feedback and why you'd like to make this field mandatory not all businesses use tracking for payroll. We want to be upfront that we don't have any plans for making the employee groups field mandatory.

  13. Feature: I'd like to be able to format the [Due Date] field when it's included in email templates.

    Use Case: My standard emails include a line which reads "This invoice will be due for payment by 09 Oct 2023". I have to reformat the date to a more readable style every time.

    Basic Outcome: Using standard date formatting you should be able to express the date as "Monday 9 October, 2023" - note that the leading "0" on the date number has been omitted, and also the inclusion of a comma after the month.

    Ideal Outcome: The due date would…

    28 votes

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  14. Allow invoices to still be emailed when using e-invoicing

    2 votes

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  15. It would be helpful if the short-term cash flow could be integrated with the budget. Since we operate on 30-day end-of-month payment terms, the cash flow is often inaccurate. The sales figures are the primary element we would like reading from the budget.

    2 votes

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  16. Allow Xero to connect to a Stripe Test account, so we can create a temporary Xero account and test the Stripe integration, knowing completely what it will do with other integrations, how to train staff and manage edge cases of transactions.

    2 votes

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  17. New Invoicing - Description Box Defined

    It would be great if the new invoice description field had a defined box around it like the rest of the row does. The old invoice does and it looks cleaner. I find myself second guessing if those descriptions are in the correct place because it looks like they all run together.

    4 votes

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    Thanks for confirming, Nicki. I can confirm I've shared this back with the team. We are looking at further improvements to the invoicing grid, so I'll let you know here if  there's any news for this.

  18. It would be good to be able to set a mark up margin for loaded products and services. This way when our cost goes up we could just alter the cost price and it would automatically adjust the sale price rather than us having to work it out for every item and load it manually.

    22 votes

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  19. Ability to insert forecasted figures into Xero and run a forecast report alongside the budget report. We get to half year and assess how on track we are with budget and more often than not it makes sense to adjust the forecast numbers for the remainder of the period but not lose sight of what the budget was in the first place.
    If we're able to run a report with actuals for YTD and forecast for the remainder of the period it would be hugely helpful

    42 votes

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  20. We are long term users of Xero and find many aspects of its functionality make our accounting functions easy! This is not the case in terms of Payroll entry….The Xero Me App does not come close to meeting the needs of a small business like ours….and I am sure we are not entirely unique!

    Our business is predominantly made up of casual employees who work different hours from day to day/week to week. Many of our employees also drive vehicles and require kilometre reimbursement.

    The biggest challenge we have is the accurate recording of employee hours…unfortunately, we have issues around…

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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