Enter your idea

This is a very basic functionality that needs to be implemented please.

I want one account/customer who I then can pick from their multiple (up to 10) delivery options.

I find it appalling that this is not an option. I have one client with 8 different stores and I cannot save their delivery addresses under the one account. Xero get your act together!

is Xero ever going to fix this???
seems like a fairly basic requirement and yet no comment from Xero on when a fix will be implemented. I asked for this over 5 years ago and was told it was being done then. so far silence! happy to take my money though.

How many more years do you require to have this issue resolved? you may end up loosing clients to competitors over this issue. This issue become more crucial as time goes on.

Good morning,

In our case, we would need multiple addresses and multiple contact. For 1 big ORG, we have multiple addresses and in each of these addresses, it is most of the time, another contact responsable for payments/invoice. These features are essential for us. Thank

I agree, as I find it difficult to remember that some customers have different delivery address to billing address. Also, I don't find practical ticking the box every time to include the delivery address. The tick box option could be used to exclude the unwanted address.
Thank you.

we have noticed the recent change in Conacts to allow Deliery addresses as well as billing addresses...great start...but unworkable as the delivey address becomes part of the Invoice address...just with the Itlaicises ATTENTION and the details..
Why cannot we just select the Billing Address or the seperate Delivery addresses as some of our customers have delivery to different addresses.

This is a major flaw in Xero, that when you edit the delivery address for a contact that it changes the address when the client uses the link for all previous invoices. There needs to be a separate field (similar to the field where the invoice number is entered) for a unique delivery address to be added for each invoice.

This is a must. We have clients with different contacts for different branches. Also more than 2 addresses are required.

When viewing invoices that have been entered using "new invoicing", it would be extremely useful to have the Delivery Address appear on the New Invoice Screen in a similar manner to New Bill Screen. Saves time when having to go back through multiple invoices for one customer with different delivery addresses, to more easily resolve invoice dispute or delivery address enquiry!

What Toni is suggesting below is exactly what we are looking for as well. If the address could be tied to the individual invoice rather than the client level, that would solve many of the issues we are having. As others noted, it causes issues when needing to resend the invoice and/or send invoice reminders if the invoice address is different from what's under the contact defaults.

Hi Kelly Munro,

Why the delivery address has to rely on contact data? Why not creating an additional field in the invoice page and the delivery address gets linked into each individual invoice like other fields (Reference, items, description of goods,....) That way the invoices won't change.

I am sure that won't take too long to implement...

Very disappointed after been sold Xero as very intuitive and easy software and turns out that one of the most basic fields on invoicing is not been implemented from the start. I cannot believe that every time we have to resend invoices we have to type manually the delivery address and save it in the pc doubling the work and making other functionalities on Xero worthless.

This is a very basic functionality and the fact that changes the invoice details based on the contact address is just very poor.

I hope you can resolve this very soon as I can see people are been asking for a few years already and nothing is been done yet.

It's very basic and much needed features!

I have contacts with more than 5 addresses! Please add this feature!

I've just had a customer question an invoice reminder as it had the incorrect delivery address on it. This is a direct result of having only one delivery address per contact. The original invoice was sent out with the correct delivery address, but we then had to change the address to accommodate the next order. The invoice reminders default to the current delivery address not the original. So what I thought was an inconvenient but doable work-around doesn't really work after all. Once more, I implore Xero to take the request for multiple delivery addresses per contact seriously and put some resource behind fixing it.

Recently discovered this issue as we have been asked to provide services to multiple sites for an international group with one invoicing address. Yes, documents can be manually adjusted to reflect the site where the services were delivered but shouldn't have to do it that way. Especially considering one of the reasons for selecting Xero from the start was the ability to create branded document templates.

This is a much needed feature. We often have once finance company that we need to bill but for multiple customers and delivery details.

Data Relationship 101 - create 1 company (type = Customer or Supplier) with many contact records allowed