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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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105 results found

  1. The income tax workpaper has the balance sheet workpaper. Unfortunately, you have to add an 'other adjustment' to record the prior year tax payment. It would be very helpful to have at least one line called 'prior year tax paid'.

    23 votes

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    1 comment  ·  Admin →
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    Thanks for your feedback on this idea. We appreciate you explaining how a dedicated line for prior year tax paid could streamline your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. When a document is uploaded then removed from a workpaper, it stays in the background when "Attach document" is selected. We need to be able to delete these if it was added by mistake or outdated.

    22 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. Can the spreadsheet have more formatting options - like borders so that you can have a top and bottom border on a total cell? Bold type?

    Also, it needs more functionality like being able to select the range of cells to sum =sum(select cells using mouse) instead of manually typing in the range.

    When you copy and paste from Excel formatting is lost and you cannot add additional lines past where the data pastes if past row 20 (The data itself can paste to additional rows). If data goes to row 19, you cannot insert additional lines past 20 either.

    21 votes

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    1 comment  ·  Admin →
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    Hi team, we’ve just released the ability to import an .xlsx as spreadsheet template in the settings for each worksheet.

    We get this doesn't remove some of the restrictions mentioned in the comments here, but hope you can appreciate we're taking steps to remove friction of having to work with these limitations every day. Thanks.

  4. Would like to see this feature in the New Workpapers.

    19 votes

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    Thanks for the feedback on the New Xero Workpapers, we appreciate the time taken to add your thoughts and votes on the new experience. We have moved this to Gaining Support and the Product team will review the comments and votes here. We will update the Idea when there are any updates or changes.

  5. Whilst the 'Updated' yellow tag on the Workpaper and specific account is useful, it would be an improvement to also show the difference between the approved workpaper and the new updated account balance after the balances have been refreshed. It will make it very simple to identify the updates needed for the workpaper.

    18 votes

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    Hi Chris, thanks for sharing your thoughts on workpaper variance displays. It’s helpful to understand how seeing the difference between approved workpapers and updated account balances could support your workflow.

    The community team has reviewed your idea and moved it into Gaining support, so it’s now open for votes and comments. If you’re able to add a bit more detail about your use case, it may help others understand the value and give the product team clearer context.

    We’ll let you know if anything changes as the idea progresses.

  6. Is there a way that we could create a group or a link to all groups within workpapers

    18 votes

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    Thanks for sharing your idea, Michaella! It's great to hear what improvements would help in new Workpapers.

    We'd like to gauge the interest from others in this here and I'll let you know if any plans are made for groups.

  7. Currently when an individual set of workpapers are marked as Completed, they can be then changed by a Preparer without it alerting the reviewer that the Workpaper is now not reviewed for that change.

    Once a workpaper is marked as completed, if any change occurs after this, it should be changed to In Progress immediately automatically (similar to how it changes from Not Started to In Progress). This would prevent that Workpaper from being changed without the reviewer being alerted.

    I would have deep concerns about knowing all Workpaper integrity has been maintained without this feature or a feature like…

    17 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. Our firm uses the snipping tool to snip in the source documents/balances. It would be fantastic if you could copy and paste into the new workpapers (without having to save and upload).

    15 votes

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    1 comment  ·  Admin →
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    We appreciate hearing how we could improve new Workpapers for your use and efficiency.

    This is an idea our team have eyes on but we want to be transparent we don't have any plans for at this time.

    If there is any news to share I'll let you know, here. Thanks

  9. Aside from the fact that they are now miles apart, separated by a massive and unnecessary white wall of nothing.. the icons are too small (relative to the space available) and inconspicuous.

    Compare a Query on old workpapers to a Note on new workpapers.

    The old flag stands out like a sore thumb (as it should, it's a flag for a reason). Colour/contrast.

    The new note has changed the outline of the icon from black to light blue, coloured in the number blue (like the blue circle next to every account).

    This is not helpful.

    13 votes

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  10. Profit distribution accounts might have an EXP in the report code (and Xero might force us to use Expenses as the account type in Xero).. but they're not expenses.

    Xero has split Revenue, COGS and Expenses across three workpapers.. but still lumped profit distribution accounts in Expenses.

    13 votes

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    Hi everyone, we appreciate the interest in the idea here.

    We get how separating categories such as Revenue, COGS and Expenses could better support your practices review process.

    This capability is now available in Workpapers Plus which is currently in early access. You can find out more and register your interest through our Xero Central page.

    With Workpapers Plus you can create or edit a template, group relevant report codes into the categories your firm uses, and apply the template to new workpaper packs. Existing packs can be refreshed to apply updated mappings - See more on this here.

    I'll round back to confirm once Workpapers Plus is fully released to all practices.

  11. The export produces a single PDF. It would be preferable if the export could instead provide a ZIP file containing the individual documents.

    13 votes

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    Hi April, thanks for bringing this idea to our attention. Again your contributions are greatly appreciated in this process. Your idea is now being assessed by our product team. 🕵️ We'll share the outcome and update everyone, here, once they've reviewed the idea.

  12. Currently it defaults to In Progress and I can't seem to change that? At least in Old Workpapers we had On Hold, which we used if there were queries with the client and the job was stalled. And Done, when it was out for signing and waiting for the workpapers to be signed off. It would be really handy to a) be able to customise the Status, and then b) change it.

    Also I tried the Notify feature and that didn't update Status to Ready for Review either
    Otherwise looking at my client view of all workpapers in progress, we…

    12 votes

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    Thanks for sharing about our new Workpapers solution team. We value your input as our product teams continue to develop this new solution.

    I will make sure to share if any plans are made for adding further statuses. For now we are keeping a close track on the support in this here.

  13. After I paste the URL on the Attach URL screen, I want to click Enter.

    My hands are on the keyboard. I don't want to have to move them to the mouse.

    In original Workpapers if I pasted URL, tab Type the title and clicked Enter, it would Add link.

    12 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. Can we have a spot that we look at all workpapers, instead of having to click into each, this is something that reviewers find frustrating & creates a barrier for older partners (less tech inclined) - like the old ones "Analytical Review", if you don't add a link on "Working Trial Balance",

    This is if we cannot have the links in the "Working trial Balance"

    12 votes

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    Hi team, thanks for your inputs here. This is an idea that our product team are exploring and considering how they improve the collaboration. For now we'll shift into discovery and I'll share when there is more news around this.

  15. A little UI matter, I know the column widths will scale depending on the window size; however, when I go into the Income Tax workpaper, the spacing seems quite wide even in a smaller split-screen window. It would be nice if the column widths were narrower

    11 votes

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    Appreciate the feedback, Adam. Our product team are staying close to the feedback we're receiving on the new workpapers solution so I'll keep you updated hear if there is any change planned. For now we'll get a sense of others in community that support this too. Thanks

  16. When working in the manual journals, you receive a message that the journal is out of balance. It would be great if this message also advised the amount of the out of balance.

    11 votes

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    Thanks for sharing your feedback, Bradley. Our product team are watching the feedback for new Workpapers here closely.

    We'll keep a keen eye on the interest for this and let you know if there are any updates.

  17. We encountered a problem with New Xero WP wherein Xero Account file wasn't able to upload Xero file of client because it was not shared by Master Admin user of our practice. Wherein this case will not always be applicable because we are holding number of client and we cannot share all access to Master Admin. So we client is just sharing access to Accountant managing his file and tax return. Will it be possible to include all Xero Accounts under Xero HQ or XPM instead of depending on Master Admin access?

    10 votes

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  18. Prefer to have one set of workpapers completed in a single software. Within Xero workpapers have ability to attach excel template to specific workpapers for completion eg live stock workpaper, overdrawn current account, hire purchase workpaper, etc.
    The most important workpapers have calculations that are required outside of verifying an account balance. Eg those mentioned above.
    If unable to have all workpapers in one place, it's easier to stay with current excel pack.

    10 votes

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    Appreciate you sharing the type of workpapers that will help you get full use out of the new solution, Lyndsay.

    We're working on adding more worksheets on the new solution so I'll keep you updated as there are updates here.

  19. Despite the fact I raised this years ago, it was ignored when building the new Workpapers (ironically, this workpaper is one of the few that mimics the original Workpapers layout).

    https://productideas.xero.com/forums/967127-practice-tools/suggestions/47262578-workpapers-payg-instalments-section-issue-with

    The Income Tax workpaper (attached):
    a. correctly shows 4 x current year PAYG Instalments in the 2025 Tax to pay/(refund) section
    b. correctly shows the prior year June PAYG Instalment in the Balance sheet income tax reconciliation section
    c. incorrectly automatically includes the current year June PAYG Instalment (copied from the section above), in the Balance sheet income tax reconciliation section

    99.99% of the time, the prior year June…

    10 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  20. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    10 votes

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    Thanks for your feedback around this functionality in the new Workpapers experience, we really appreciate the time taken to add your thoughts. Your idea is now being assessed by our product team. 🕵️

    Once they've reviewed the idea we'll share the outcome and update everyone, here.

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