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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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  1. Ability to add in the checklist section more description/content in the checklist section of the workpaper lines. This would allow us to include essential sections required by the CPA, like Engagement Acceptance/Continuance and Knowledge of the Entity. I built these in the classic Workpapers. Too bad I can't carry over the Workpapers lines I built in the classic version. I attached a screenshot of one section in classic Workpapers showing a line, the guidance and comments.

    6 votes

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    Good to hear how we can improve checklists for your use - Thanks for sharing.

    While we don't have immediate plans, we'll keep a good eye on the interest in this here and I'll be sure to let you know if there's any news.

  2. We are experiencing a significant workflow issue with the layout and functionality of A1 – Financial Statements & Tax Return in the new Xero Workpapers.

    How We Used This Section in the Previous Workpaper Pack

    In the previous version, this section functioned as our final review and sign-off hub. It included structured default notes such as:

    Financial Statements

    Company/Trust Tax Return

    Individual Tax Returns

    Final Email to Client

    This setup allowed us to:

    Upload final versions of each document

    Review each document individually

    Add review notes directly against that specific document

    Tick off and approve each item only once it…

    6 votes

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    Appreciate you sharing how we could enhance the new Workpapers solution for you here. Our product teams have a close watch on the ideas coming through this forum and I'll be sure to update if there are any plans made for this.

  3. Reviewing Workpapers - when reviewing the file I have found two problems - first - when scrolling through the various workpapers using the arrow keys in the top right- it is including ones that are essentially excluded from needing to be completed - i.e. the shaded out ones on the front. 2nd - I have to click into each attachment - rather than using an arrown key to see each seperate attachment like we do at the moment.

    6 votes

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    Hi team, we really appreciate the feedback from you here and the issues for Reviewers that you've raised. We've made some recent changes and are really keen to hear if these improvements have solved for your needs.

    Now;

    • when using the arrow keys in the top right to navigate between worksheets, those marked as Not applicable are now automatically skipped
    • When viewing attachments, you can use the arrow key button at the bottom of the attachment to move between files (screenshot below)

    Let us know if these changes have been of benefit!

  4. If you're going to separate out the P&L into 5 different workpapers:

    Revenue
    Cost of Goods Sold
    Expenses
    Motor Vehicle Expenses
    Wages

    Perhaps it might be better doing it this way:

    Trading Statement - this includes trading revenue and cost of goods sold and showing a gross profit

    Profit & Loss - this includes everything other then the trading statement and shows a Net Profit - perhaps with the gross profit included as a formula entry from the trading statement. So it might show other revenue that is not included in the trading statement (interest, profit on sale of assets…

    6 votes

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    We appreciate you sharing your ideas and letting us know what matters most to you! Your suggestion is now officially open for community backing.


    To give it the best chance of success, feel free to share the link with colleagues who might also find it helpful. Now that it's public, others can add their votes and comment on how this feature would enhance their experience.

  5. Showing all documents uploaded when you are in individual Worksheet is too much noise. We only need to see the uploaded documents relating to that specific Worksheet not the full Workpaper pack.

    5 votes

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    Hi team, to support a more focused view, we've recently improved the way documents are being added to a pack.

    Files previously added to a workpapers pack will now display on a separate tab.

    We're keen to hear if this has helped solve for your needs here? Thanks 🙂

  6. It was a very useful feature in Classic workpapers for the journals that were created to be included in the workpapers pack that was exported. We have found that journals aren't exported in New Workpapers. Including this is key to ensure we have an accurate record of changes made to a file by the accountant, especially if the client leaves and we no longer have access to the records.

    5 votes

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    Hi everyone ✨

    Thanks for sharing your feedback on including journals when exporting a Workpapers PDF.

    We’ve reviewed this idea and are moving it to Gaining support so others in the community can vote and add comments.

    If this would help your workflow, it’d be great to hear more about when you’d use this and whether you’d expect all journals, or only workpaper journals, to be included in the export.

    Your feedback helps our product team better understand demand and prioritise future improvements.

    We’ll continue to monitor the support this idea receives and update the thread if there’s any progress to share.

  7. It's bad enough having 3 workpapers for the profit and loss... I can't change where any of the accounts go and now Wages (1 account) is split off into its own 😅

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. I started a Workpaper pack for a Trust.

    Workpapers defaulted the statuses of the following workpapers:
    - Income Tax: NA Not Applicable
    - Franking Credits: Not Started

    This is silly. Income Tax applies to every entity.. Franking Credits only apply to companies.

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    5 votes

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    1 comment  ·  Admin →
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    Hi April, I've just split this from your original idea here so we can gauge interest in being able to delete a Manual Journal separately.

    Currently it's possible to Delete a Manual Journal while its in Draft, but like you noted can only be Voided once posted.

    We'd like to get a better view of the interest in this from your idea here, and I'll let you know if there are any updates. Thanks!

  10. Can we bring in all Journals made in the financial year not just what we create in workpapers (I picked a job we have completed to test, to see what we might like to see & this is something that would be handy, so we don't double up JNLs), also shows that the system will talk back & forth

    5 votes

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    Thank you for submitting your valuable idea and specifying the critical changes you need.

    We have completed our internal review of your submission. It is now live and awaiting community support.

    Your idea's success depends on collective action. Please share this with colleagues who would benefit. We also encourage comments, which allow other users to share details on how your idea would improve their overall experience with Xero.

  11. Workpapers - Setup - Allow users, other than Super users, the ability to set up Xero workpapers.

    4 votes

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    1 comment  ·  Admin →
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    ✨ Hi everyone, thanks for sharing your feedback on this idea.

    We understand how helpful it would be to allow users other than Super users to set up Xero Workpapers, especially where practices want to delegate setup tasks across their team.

    We’ve moved this idea to Gaining Support, so others in the community can vote and add comments to share how this change would help their workflow.

    If this is something that would make a difference for your practice, please add your vote and share a little more detail about who would need this access and why. This helps our product team better understand the impact and demand.

    We’ll keep an eye on the feedback here and update the thread if there’s any progress to share.

  12. In the classic Workpapers, we had the ability to be able to group shareholder's accounts by shareholder to get the net balance, by changing the group name in the trial balance. This ability has disappeared in the new workpapers, which makes it difficult to get a view of beneficiary accounts in the workpaper stage (i.e., when trying to ensure a beneficiary has been correctly paid out their account balance). Would be great to have this feature back.

    4 votes

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    Thanks for letting us know how we could further improve new Workpapers for you here. 🙂

    Can see how you found this feature useful in Classic workpapers and we'd like to see the support for this in new from your idea here.

    Welcome to share the idea with any colleagues that would find this useful so they can add their vote, too. I'll be sure to update of there are any plans made to group accounts by shareholder.

  13. The current account receivables hotlink is the detailed report for Accounts receivable which can be very busy - ideally the summary report would be better for Reviewers who don't need to see the individual invoice level of detail.

    4 votes

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    Appreciate the feedback and how you'd like the accounts receivable to link to the summary report rather than details.

    We'll continue to consider improvements like this as we continue to develop new Workpapers. For now, share this idea with other colleagues that would also find this useful so they can add their vote. 🙂

  14. Not all of the hotlinks work against all of the general ledger accounts. It happens on some but not all ie. Other Debtors, Intercompany, Shareholders Loans etc.

    4 votes

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  15. There should be a way that we can link a field in the workpaper (say it's an excel spreadsheet) as the reconciliation field and it should match the Balance in Xero. The status of the Account should be able to reflect that it is "RECONCILED" in that the workpaper matches the balance in xero.

    4 votes

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    1 comment  ·  Admin →
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    Hi community, we've made a recent update that we'd love to share and believe may help achieve what you need here.

    We've now added a supporting balance column, a new variance and change column.

    It'd be great to hear if there is additional that you'd be looking for in this idea.

  16. To improve clarity and usability, please consider reorganizing the layout in the following order: Assets → Liabilities → Equity → Revenue → Expenses.

    In addition, including a Net Profit/(Loss) summary at the bottom—or displaying Current Year Earnings within the Equity section—would provide users with a clearer financial overview.

    4 votes

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    Hi team, we wanted to share that we have released some recent changes to the layout for the Working trial balance view Trial balance (grouped) and the additional views Trial balance (ungrouped), Balance Sheet, Profit and Loss.

    We'd love to hear if these updates have helped achieve your needs in the ordering mentioned within this idea. Thanks!

  17. Can we have the ability to hide or adjust size/ minimise "reporting codes" & "adjustments", "Adjusted balance", "Variance" & "Assignee" - making this more customisable for easy review & based on what is important for each person.

    4 votes

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    We appreciate you sharing your idea and letting us know which changes matter most to you. Your idea has been reviewed and is now ready for community support.

    Be sure to share this with any colleagues who would find this beneficial, encouraging them to add their vote as well. Community members can now also comment, offering more context on how this idea could improve their use of Xero.

  18. Most accountants use multiple screens some when reviewing workpapers is would be more ideal for any attachments to open on the other screen otherwise the attachment is always in the way of the workpaper.

    3 votes

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    1 comment  ·  Admin →
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    Hi Lisa, thanks for sharing this suggestion. We understand that having attachments automatically open in a new browser tab or separate window could make it easier to work across multiple monitors and compare documents while entering or reviewing transactions.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest. If this would improve your workflow, please add your vote.


  19. Currently in the new workpaper, all users can delete others comments/ notes. This should be restricted. We have preparers deleting, editing reviewers' review points.

    3 votes

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    Thanks for sharing your feedback on this idea and explaining how restricting the option to delete comments could improve control and visibility when collaborating in Workpapers.

    We've reviewed this idea and moved it to Gaining Support, which means it's now open for other community members to vote and comment.

    If this would make a difference for your practice, please keep sharing examples of how you'd use it and the impact it would have on your workflow. This helps us better understand the demand and how this could improve the experience.

    We'll continue to monitor the feedback here and share any updates if the status changes.

  20. Ability to Highlight and Edit Documents (i.e. add text box or erase sensitive information) already uploaded to Xero Workpapers

    3 votes

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    1 comment  ·  Admin →
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    Thanks for feeding back on how we can further improve the new Workpapers solution for you here.

    This isn't something we have plans around atm, but are paying close attention to all ideas coming in about this feature.

    If there are any plans made to enable editing of uploaded documents we will update you here.

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