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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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103 results found

  1. More clicks. I don't want more clicks.

    I understand security.. but if someone has already hacked my Xero account, gone to Workpapers, attached a URL to an account - I have bigger security issues than the fact I will be clicking a link within my (supposedly secure) Xero account!!!

    Our URLs are to our SharePoint. I do not want to confirm I want to proceed. EVERY. SINGLE. TIME.

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. Lol. I just noticed that the checkbox in a Workpaper says Mark Accounts as Completed.

    How unintuitive is that?

    On the All Workpapers screen the checkbox is for selecting (and performing functions). This makes sense, even if it is ridiculous the million steps you need to take to deactivate a workpaper.

    Why would you have the icon exactly the same but have the behaviour completely different?

    Why wouldn't you put a heading above the checkbox to explain what it is for? (If it's for marking the account as completed)

    Why can't we see that the accounts in that workpaper are…

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. In the create journal window of the new workpapers, it would save a lot of time if you had the ability to set up new accounts there rather than back and forth into the Xero ledger. Also it would be nice if the chart of accounts updated with changes from blue Xero when posting journals in the new workpapers.

    7 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  4. It would be a good idea for all documents to have a document upload date so the reviewer can see if this is a new attachment or something that existed at first review. Also to have a tick box so you can say you review the attachment not just the workpaper as some jobs would have multiple attachments.

    6 votes

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    Thanks for your idea and sharing feedback on the new Workpapers experience, Lisa. Appreciate how viewing the document upload date could be useful in some cases.

    We'll get a wider sense of the interest from others using this new tool here and I'll let you know if there are any updates.

  5. On the FA workpaper - show what date depreciation has been run up to, so can ensure it is complete for the period under review, which is not always clear from FA rec report or Depn schedule report. As a reviewer if not need to go to Xero to check.

    6 votes

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    Thanks for sharing this idea and highlighting how helpful clear visibility of the depreciation date would be for Workpapers review. We are still working on the new Workpapers experience and this idea will help us gauge interest. Please share it with others who’d benefit so they can add their support and use cases here as well.

  6. It would be good to visibly show the period Xero is locked up to. As a reviewer I want to know Xero is left locked without leaving workpapers to check.

    6 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Reviewing Workpapers - when reviewing the file I have found two problems - first - when scrolling through the various workpapers using the arrow keys in the top right- it is including ones that are essentially excluded from needing to be completed - i.e. the shaded out ones on the front. 2nd - I have to click into each attachment - rather than using an arrown key to see each seperate attachment like we do at the moment.

    6 votes

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    Hi team, we really appreciate the feedback from you here and the issues for Reviewers that you've raised. We've made some recent changes and are really keen to hear if these improvements have solved for your needs.

    Now;

    • when using the arrow keys in the top right to navigate between worksheets, those marked as Not applicable are now automatically skipped
    • When viewing attachments, you can use the arrow key button at the bottom of the attachment to move between files (screenshot below)

    Let us know if these changes have been of benefit!

  8. There is no ability to link documents/URLs to lines on the Income Tax workpaper.

    We need that ability so we aren't scrolling down looking for the supporting documents...

    It's so obvious.

    6 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

  9. Ability to add in the checklist section more description/content in the checklist section of the workpaper lines. This would allow us to include essential sections required by the CPA, like Engagement Acceptance/Continuance and Knowledge of the Entity. I built these in the classic Workpapers. Too bad I can't carry over the Workpapers lines I built in the classic version. I attached a screenshot of one section in classic Workpapers showing a line, the guidance and comments.

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. Showing all documents uploaded when you are in individual Worksheet is too much noise. We only need to see the uploaded documents relating to that specific Worksheet not the full Workpaper pack.

    5 votes

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    Hi team, to support a more focused view, we've recently improved the way documents are being added to a pack.

    Files previously added to a workpapers pack will now display on a separate tab.

    We're keen to hear if this has helped solve for your needs here? Thanks 🙂

  11. We are experiencing a significant workflow issue with the layout and functionality of A1 – Financial Statements & Tax Return in the new Xero Workpapers.

    How We Used This Section in the Previous Workpaper Pack

    In the previous version, this section functioned as our final review and sign-off hub. It included structured default notes such as:

    Financial Statements

    Company/Trust Tax Return

    Individual Tax Returns

    Final Email to Client

    This setup allowed us to:

    Upload final versions of each document

    Review each document individually

    Add review notes directly against that specific document

    Tick off and approve each item only once it…

    5 votes

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    Appreciate you sharing how we could enhance the new Workpapers solution for you here. Our product teams have a close watch on the ideas coming through this forum and I'll be sure to update if there are any plans made for this.

  12. It's bad enough having 3 workpapers for the profit and loss... I can't change where any of the accounts go and now Wages (1 account) is split off into its own 😅

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. In original Workpapers, if I was adding a Query to an account or workpaper, after typing the Query I could click Save and the Query was saved and the popup window closed.

    This is great and made total sense as more often than note, I am adding ONE Query/Note per account.

    Now I have to click save and then I have to click close.

    I don't want more clicks!!!

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. The current account receivables hotlink is the detailed report for Accounts receivable which can be very busy - ideally the summary report would be better for Reviewers who don't need to see the individual invoice level of detail.

    4 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. It was a very useful feature in Classic workpapers for the journals that were created to be included in the workpapers pack that was exported. We have found that journals aren't exported in New Workpapers. Including this is key to ensure we have an accurate record of changes made to a file by the accountant, especially if the client leaves and we no longer have access to the records.

    4 votes

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    Hi everyone ✨

    Thanks for sharing your feedback on including journals when exporting a Workpapers PDF.

    We’ve reviewed this idea and are moving it to Gaining support so others in the community can vote and add comments.

    If this would help your workflow, it’d be great to hear more about when you’d use this and whether you’d expect all journals, or only workpaper journals, to be included in the export.

    Your feedback helps our product team better understand demand and prioritise future improvements.

    We’ll continue to monitor the support this idea receives and update the thread if there’s any progress to share.

  16. If you're going to separate out the P&L into 5 different workpapers:

    Revenue
    Cost of Goods Sold
    Expenses
    Motor Vehicle Expenses
    Wages

    Perhaps it might be better doing it this way:

    Trading Statement - this includes trading revenue and cost of goods sold and showing a gross profit

    Profit & Loss - this includes everything other then the trading statement and shows a Net Profit - perhaps with the gross profit included as a formula entry from the trading statement. So it might show other revenue that is not included in the trading statement (interest, profit on sale of assets…

    4 votes

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    We appreciate you sharing your ideas and letting us know what matters most to you! Your suggestion is now officially open for community backing.


    To give it the best chance of success, feel free to share the link with colleagues who might also find it helpful. Now that it's public, others can add their votes and comment on how this feature would enhance their experience.

  17. I started a Workpaper pack for a Trust.

    Workpapers defaulted the statuses of the following workpapers:
    - Income Tax: NA Not Applicable
    - Franking Credits: Not Started

    This is silly. Income Tax applies to every entity.. Franking Credits only apply to companies.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. There is currently a limit on the length of the URL linking - this needs to be removed or increased.

    4 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    4 votes

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    Hi April, I've just split this from your original idea here so we can gauge interest in being able to delete a Manual Journal separately.

    Currently it's possible to Delete a Manual Journal while its in Draft, but like you noted can only be Voided once posted.

    We'd like to get a better view of the interest in this from your idea here, and I'll let you know if there are any updates. Thanks!

  20. To improve clarity and usability, please consider reorganizing the layout in the following order: Assets → Liabilities → Equity → Revenue → Expenses.

    In addition, including a Net Profit/(Loss) summary at the bottom—or displaying Current Year Earnings within the Equity section—would provide users with a clearer financial overview.

    4 votes

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    Hi team, we wanted to share that we have released some recent changes to the layout for the Working trial balance view Trial balance (grouped) and the additional views Trial balance (ungrouped), Balance Sheet, Profit and Loss.

    We'd love to hear if these updates have helped achieve your needs in the ordering mentioned within this idea. Thanks!

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