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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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100 results found

  1. Aside from the fact that they are now miles apart, separated by a massive and unnecessary white wall of nothing.. the icons are too small (relative to the space available) and inconspicuous.

    Compare a Query on old workpapers to a Note on new workpapers.

    The old flag stands out like a sore thumb (as it should, it's a flag for a reason). Colour/contrast.

    The new note has changed the outline of the icon from black to light blue, coloured in the number blue (like the blue circle next to every account).

    This is not helpful.

    13 votes

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    Thanks for sharing your idea and the examples of the flag icon size differences. We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. After I paste the URL on the Attach URL screen, I want to click Enter.

    My hands are on the keyboard. I don't want to have to move them to the mouse.

    In original Workpapers if I pasted URL, tab Type the title and clicked Enter, it would Add link.

    11 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. The export produces a single PDF. It would be preferable if the export could instead provide a ZIP file containing the individual documents.

    11 votes

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    1 comment  ·  Admin →
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    Hi April, thanks for bringing this idea to our attention. Again your contributions are greatly appreciated in this process. Your idea is now being assessed by our product team. 🕵️ We'll share the outcome and update everyone, here, once they've reviewed the idea.

  4. A little UI matter, I know the column widths will scale depending on the window size; however, when I go into the Income Tax workpaper, the spacing seems quite wide even in a smaller split-screen window. It would be nice if the column widths were narrower

    11 votes

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    Appreciate the feedback, Adam. Our product team are staying close to the feedback we're receiving on the new workpapers solution so I'll keep you updated hear if there is any change planned. For now we'll get a sense of others in community that support this too. Thanks

  5. When working in the manual journals, you receive a message that the journal is out of balance. It would be great if this message also advised the amount of the out of balance.

    11 votes

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    Thanks for sharing your feedback, Bradley. Our product team are watching the feedback for new Workpapers here closely.

    We'll keep a keen eye on the interest for this and let you know if there are any updates.

  6. Profit distribution accounts might have an EXP in the report code (and Xero might force us to use Expenses as the account type in Xero).. but they're not expenses.

    Xero has split Revenue, COGS and Expenses across three workpapers.. but still lumped profit distribution accounts in Expenses.

    10 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    10 votes

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    1 comment  ·  Admin →
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    Thanks for your feedback around this functionality in the new Workpapers experience, we really appreciate the time taken to add your thoughts. Your idea is now being assessed by our product team. 🕵️

    Once they've reviewed the idea we'll share the outcome and update everyone, here.

  8. When preparing monthly or quarterly workpapers, we would like to be able to select the comparison period as last month, quarter or end of last financial year. Not just the same period last year.

    10 votes

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    1 comment  ·  Admin →
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    Hi Susan, great to hear your feedback on the comparison periods in Workpapers here.

    As we continue to develop this new product we're keeping a keen eye on the interest ideas in this forum are building and I'll let you know if there are any changes planned for this, here.

  9. Can other quality assurance requirements be included as part of the standard workpapers - for example independence sign off ?
    This will save us having to address this separately or add it in ourselves in workpaper packs etc

    10 votes

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    We're grateful for your feedback on the new Workpapers, Stacey. It's really good to get an understanding of improvements that w0oulkd be most useful.

    For now, we'll get a sense of the interest from others using this product here and I'll share if there are any updates.

  10. Currently it defaults to In Progress and I can't seem to change that? At least in Old Workpapers we had On Hold, which we used if there were queries with the client and the job was stalled. And Done, when it was out for signing and waiting for the workpapers to be signed off. It would be really handy to a) be able to customise the Status, and then b) change it.

    Also I tried the Notify feature and that didn't update Status to Ready for Review either
    Otherwise looking at my client view of all workpapers in progress, we…

    9 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Despite the fact I raised this years ago, it was ignored when building the new Workpapers (ironically, this workpaper is one of the few that mimics the original Workpapers layout).

    https://productideas.xero.com/forums/967127-practice-tools/suggestions/47262578-workpapers-payg-instalments-section-issue-with

    The Income Tax workpaper (attached):
    a. correctly shows 4 x current year PAYG Instalments in the 2025 Tax to pay/(refund) section
    b. correctly shows the prior year June PAYG Instalment in the Balance sheet income tax reconciliation section
    c. incorrectly automatically includes the current year June PAYG Instalment (copied from the section above), in the Balance sheet income tax reconciliation section

    99.99% of the time, the prior year June…

    9 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. Can we have a spot that we look at all workpapers, instead of having to click into each, this is something that reviewers find frustrating & creates a barrier for older partners (less tech inclined) - like the old ones "Analytical Review", if you don't add a link on "Working Trial Balance",

    This is if we cannot have the links in the "Working trial Balance"

    9 votes

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    Hi team, thanks for your inputs here. This is an idea that our product team are exploring and considering how they improve the collaboration. For now we'll shift into discovery and I'll share when there is more news around this.

  13. Currently all values show as $. Working papers needs to reflect the currency used in Xero. Be that ZAR, GBP etc

    8 votes

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    Thanks for adding this Idea Michael, we have moved this to Gaining Support so you can share with friends and colleagues and they can add their votes and comments. There are no current plans for this but we will monitor the Idea for future possible consideration.

  14. Consider enabling account-level access via a dropdown menu to improve usability, instead of having users open each individual code category.

    8 votes

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    We appreciate you sharing your idea and letting us know what changes are most important to you.

    We've completed our review, and now it's time for the community to show its support!

    Please share your idea with colleagues who might find it useful and encourage them to vote. Community members can also add comments to expand on how your idea would improve their experience using Xero.

  15. The Net profit amount that pulls through to Xero Workpapers treats trust distributions to beneficiaries as expenses. They should be excluded (as it does with Income Tax Expense and Dividends Paid).

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. Prefer to have one set of workpapers completed in a single software. Within Xero workpapers have ability to attach excel template to specific workpapers for completion eg live stock workpaper, overdrawn current account, hire purchase workpaper, etc.
    The most important workpapers have calculations that are required outside of verifying an account balance. Eg those mentioned above.
    If unable to have all workpapers in one place, it's easier to stay with current excel pack.

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. When documents are attached to line items, could they please also show in the Supporting documents section? Currently, they only appear again if you click the line item.

    For example, on the Bank Reconciliation workpaper, a statement has been attached to each bank account line, but when the workpaper is opened again, you only know something is attached due to the icon under Actions. You have to click on the line item for the supporting document to appear below (which isn't intuitive).

    Everything attached should show in the Supporting documents section, as per the old Workpapers.

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. The tax return doesn't allow for decimals.

    When people use decimals on an income tax rec (before/up to taxable income), we end up with rounding issues and incorrect tax expense calculation.

    Taxable income must be a round number, all of the inputs into the tax return to calculate taxable income must also be a round number, therefore it makes most sense to make the workpaper only allow round numbers (up until the point decimals are allowed in the tax return, which is when the tax expense is calculated).

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. Journals (General Journals, Manual Journals) are inherently an ACCRUALS transaction. Not cash.

    Manual Journals can't be recorded against a bank account in Xero.

    Manual Journals should NOT be Cash Basis by default. They should be Accruals ONLY, by default. Xero should give you the OPTION to include your Manual Journals on cash based reports.

    7 votes

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    Hi team, appreciate this idea is specifically around how you can process Manual Journals within new Xero Workpapers.

    Right now the selection of whether to show a journal on cash basis reports is only available when posting Manual journals within an organisation at present.

    Our product team are still making improvements within the new Workpapers experience and using feedback from the forums here to inform their roadmap.

    This isn't planned at present, but I'll be sure to let you know if there are any plans made around enabling this selection within our new Xero Workpapers solution, here.

  20. More clicks. I don't want more clicks.

    I understand security.. but if someone has already hacked my Xero account, gone to Workpapers, attached a URL to an account - I have bigger security issues than the fact I will be clicking a link within my (supposedly secure) Xero account!!!

    Our URLs are to our SharePoint. I do not want to confirm I want to proceed. EVERY. SINGLE. TIME.

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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