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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
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New Xero Workpapers

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71 results found

  1. When a document is uploaded then removed from a workpaper, it stays in the background when "Attach document" is selected. We need to be able to delete these if it was added by mistake or outdated.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. Allow each reviewer to approve line items. There are now three people that can be assigned to a workpaper but they all share the same 'status dropdown'.

    We need to be able to see the preparer, reviewer and final review separately.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. In new workpapers there is no ability to see which "notes" (Client Query, Review Point) has been resolved 😭

    What theeeeeeeee....

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  4. Profit distribution accounts might have an EXP in the report code (and Xero might force us to use Expenses as the account type in Xero).. but they're not expenses.

    Xero has split Revenue, COGS and Expenses across three workpapers.. but still lumped profit distribution accounts in Expenses.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  5. It's bad enough having 3 workpapers for the profit and loss... I can't change where any of the accounts go and now Wages (1 account) is split off into its own 😅

    4 votes

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    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  6. The tax return doesn't allow for decimals.

    When people use decimals on an income tax rec (before/up to taxable income), we end up with rounding issues and incorrect tax expense calculation.

    Taxable income must be a round number, all of the inputs into the tax return to calculate taxable income must also be a round number, therefore it makes most sense to make the workpaper only allow round numbers (up until the point decimals are allowed in the tax return, which is when the tax expense is calculated).

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Journals (General Journals, Manual Journals) are inherently an ACCRUALS transaction. Not cash.

    Manual Journals can't be recorded against a bank account in Xero.

    Manual Journals should NOT be Cash Basis by default. They should be Accruals ONLY, by default. Xero should give you the OPTION to include your Manual Journals on cash based reports.

    4 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. Consider enabling account-level access via a dropdown menu to improve usability, instead of having users open each individual code category.

    4 votes

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    We appreciate you sharing your idea and letting us know what changes are most important to you.

    We've completed our review, and now it's time for the community to show its support!

    Please share your idea with colleagues who might find it useful and encourage them to vote. Community members can also add comments to expand on how your idea would improve their experience using Xero.

  9. The old Workpapers let you drag and drop documents directly into the relevant line, as opposed to the New Workpapers where you always have to click the attachment icon which opens a pop up box where you can then drag and drop or browse files to upload etc.

    Getting this back would be an awesome quality of life fix that would help with being able to efficiently add in docs.

    3 votes

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    Hi there, thank you for the feedback!


    It sounds like the extra clicks to open the upload pop-up are adding some friction to your workflow compared to the previous version.


    We definitely want the New Workpapers to feel as efficient as possible for you. Since direct drag-and-drop to a line item isn't currently available without opening the attachment window first, I’ve moved this to ‘Gaining Support’ to gauge interest from other users who’d like to see this streamlined.

  10. Is there any plan to do a workpaper pack for individual tax returns, linking to the tax return?

    3 votes

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    Hi Chris, apologies as returning to your idea here and checking in with our product team I can confirm it is not currently possible to create Workpaper packs for individuals unless they have a Xero subscription.

    This is something our team intend to look into longer term, and I'll be keep you updated of any progress surrounding this here. Thanks

  11. There is no ability to link documents/URLs to lines on the Income Tax workpaper.

    We need that ability so we aren't scrolling down looking for the supporting documents...

    It's so obvious.

    3 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

  12. After I paste the URL on the Attach URL screen, I want to click Enter.

    My hands are on the keyboard. I don't want to have to move them to the mouse.

    In original Workpapers if I pasted URL, tab Type the title and clicked Enter, it would Add link.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. More clicks. I don't want more clicks.

    I understand security.. but if someone has already hacked my Xero account, gone to Workpapers, attached a URL to an account - I have bigger security issues than the fact I will be clicking a link within my (supposedly secure) Xero account!!!

    Our URLs are to our SharePoint. I do not want to confirm I want to proceed. EVERY. SINGLE. TIME.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. Lol. I just noticed that the checkbox in a Workpaper says Mark Accounts as Completed.

    How unintuitive is that?

    On the All Workpapers screen the checkbox is for selecting (and performing functions). This makes sense, even if it is ridiculous the million steps you need to take to deactivate a workpaper.

    Why would you have the icon exactly the same but have the behaviour completely different?

    Why wouldn't you put a heading above the checkbox to explain what it is for? (If it's for marking the account as completed)

    Why can't we see that the accounts in that workpaper are…

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. On original Workpapers I would click the Document button next to an account and I'd have the option to upload a file OR paste a URL.

    In new Workpapers, I click the Attach a document or file paperclip next to the account and I am by default, only shown the Attach document option.. I have to Click Attach URL to paste the URL.

    Offer both or offer the choice to choose the default (ours is Attach URL, every time).

    This change adds a click EVERY. SINGLE. TIME. we want to attach a URL (which is all the time).

    Terrible change.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. In the create journal window of the new workpapers, it would save a lot of time if you had the ability to set up new accounts there rather than back and forth into the Xero ledger. Also it would be nice if the chart of accounts updated with changes from blue Xero when posting journals in the new workpapers.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. It would be a perfect scenario that with particular types of workpapers, we could auto post journals in the following year.

    For example - Borrowing Cost - if Xero created a Borrowing Cost workpaper that tracked borrowing costs and kept an amortisation schedule - this would then be rolled over to the following financial year workpaper - but it could go one step further where when it is rolled over and updated for any new loans or refinanced/paid out existing loans, we could have the option to auto post the amortisation journal.

    Same thing with things like Chattel mortgages, especially…

    3 votes

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    Hiya team, we have recently released the ability to roll forward journals in new Workpapers.

    You'll find this option in the header of the manual journal tab.

    It's worth noting as you'll see from the note in my image - While you can set a manual journal to roll forward, this will not roll forward debit and credit values as often these will change year to year.

    For the time being, we'll leave this idea open so we can continue to track interest in being able to automatically roll forward manual journals with values. To get more insight of the use case we'd love to hear more detail of situations our customers have where you'd want to roll forward journals with the same values? Thanks!

  18. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    3 votes

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    Hi April, I've just split this from your original idea here so we can gauge interest in being able to delete a Manual Journal separately.

    Currently it's possible to Delete a Manual Journal while its in Draft, but like you noted can only be Voided once posted.

    We'd like to get a better view of the interest in this from your idea here, and I'll let you know if there are any updates. Thanks!

  19. To improve clarity and usability, please consider reorganizing the layout in the following order: Assets → Liabilities → Equity → Revenue → Expenses.

    In addition, including a Net Profit/(Loss) summary at the bottom—or displaying Current Year Earnings within the Equity section—would provide users with a clearer financial overview.

    3 votes

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    Thanks for your continued support and feedback of the new Workpapers experience. We rely on your feedback to ensure we build the best product for our customers. This will be assessed by our product team. 🕵️ Once they've reviewed the idea we'll share the outcome and update everyone, here.

  20. I have just found that within the workpaper pack you are unable to click directly through to the client record and need to conduct a search. It would be extremely helpful if the client name in the pack was a hyperlink to the client record.

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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