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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1027 results found

  1. Quote Titles should show up in the reporting so that clients can see which projects they are looking at. This is much different than a reference which is typically a job or project number that the client needs reference to.

    12 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  2. Currently, when a client clicks on "Ask a question" when viewing their invoice. This message is sent to the staff members personal email that created the contact in Xero rather than the delegated email address the organisation has selected in Email settings.

    What if the staff member no longer works at the company or these emails are being missed as they are not sent to the organisations delegated email?

    34 votes

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    11 comments  ·  Invoicing  ·  Admin →
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  3. Currently, while raising the invoice, it is not possible to show the project names in the invoice above the works done. The works indicated in the invoice should be linked to the project and this project name should be shown in the invoice.

    88 votes

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    29 comments  ·  Invoicing  ·  Admin →
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    Thanks for your continual support and engagement here, we want to apologise it's taken so long for us to respond.

    You’ve explained the need in displaying the related Project name on an invoice clearly and your feedback here is really helpful.

    While we don’t currently have this work roadmapped, our product team's looking more broadly at how invoices can include richer information. This idea will be part of that consideration as the work develops.

    Though we can’t commit to development of projects on invoices at this stage, we wanted to acknowledge the feedback here and let you know we will make more efforts to share any updates on this idea as that broader work progresses.

  4. Be able to bulk-edit Branding themes, due dates, and Descriptions, assigning projects for invoices

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Yumei, a few different bulk requests in the one here. 

    In terms of branding themes when you say you'd want to bulk update branding would this be detail within your branding themes, or the branding applied to invoices in Xero? If the latter, perhaps you'd find setting a default from your Contacts record a useful way to edit this? 

    We try to keep individual ideas separate so our product teams can get a good understanding of exactly is being asked, and others in community know what they're voting for.

    You'll find existing ideas for some of your other points below, that you may like to join and vote for. 

  5. Reports - Quote Summary pulls incorrect column references. Xero dont accept this is an error and think its a product enhancement.
    Currently when you produce a quote report you cannot have a column titled Quote Ref or "Quote date". Xero has a bug which is using "Invoice Ref" and Invoice Date". Obviously for customers of our business they get annoyed that we are sending them reports implying a quote has been accepted and invoiced rather than purely pending. Such a basic error in Xero but they just dont accept the error

    2 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  6. Increase the character limit for invoice and quote terms for the standard invoice template.
    Currently the limit is 1000 characters and that is not enough. Please please look into this! It is so important to be able to have terms in the body of the invoice and very useful to be able to use the terms section for this.

    24 votes

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    5 comments  ·  Invoicing  ·  Admin →
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  7. Delivery Address:

    To have the ability to add a delivery address when raising an invoice that can be printed onto the invoice. This would need to permanently save the delivery address to that invoice. When a new invoice to the same customer is raised then have the ability to enter another delivery address if required without effecting the previous invoice delivery address.

    119 votes

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    44 comments  ·  Invoicing  ·  Admin →
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    Hi community, we appreciate the comments about your needs in this idea.

    We get the importance of being able to set a delivery address for an individual invoice and have that address remain tied to that invoice, without overwriting the delivery details on past invoices or changing the default details for the contact.

    With a clear understanding of the risks in altering historical invoice delivery details and delving into the wide range of workflows this feature would support, we want you to know this is something we’re looking to solve.

    We have a larger project around being able to support multiple addresses per contact in invoicing, and as part of this we’ll be enabling the ability to update delivery address details on an invoice-by-invoice basis.

    There are few steps for us to get through before we can deliver and get this in your hands but I’ll be sure to share…

  8. There should be a generate receipt option without having to create invoice first. This receipt should continue running numbers as invoiced.

    28 votes

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    8 comments  ·  Invoicing  ·  Admin →
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  9. It would useful to be able to have an edit function that allows you to change a bill to an invoice and vice versa. As clients tend to confuse these and it takes a lot of steps to copy the information over and delete the mistake.

    69 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  10. Would be good to be able to link your payment card reader to program so you could direct print invoice after customer pay by contactless using hims credit or debit card

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Lukasz, what payment provider do you use? Just incase you haven't seen we've launched Tap to Pay powered by Stripe which is now available in a few different regions.

    In terms of connecting to direct payment terminals, this would typically be through an integration. We don't generally develop integrations with applications ourselves however you may want to see if there's an integration in the app marketplace that works with your provider and could offer the services you're after here.

  11. Invoices - Prefix in Date Format

    It would be great we could choose an invoice prefix in a date format that automatically updates each day. For example 20231123-01, 20231124-01 02 03 etc.

    I track my invoices by the date in which I send them so this feature would save me alot of time instead of having to manually update the date in the invoice prefix each day.

    13 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  12. If you receive a lot of payments on the same day (20th of the months) would be useful to select the paid invoices all at once and send the receipt to all clients at the same time rather than have to open every single transaction and send the receipts individually

    Alternatively could be a feature on invoices were you choose to send receipt automatically upon payment received.

    47 votes

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    23 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate there is some interest in this idea, however at this time we don't have any plans for enabling bulk send of receipts.

    For now, we'll continue to track the support in this idea. I'll share if there are any updates.

  13. For invoicing - if you copy an existing invoice (copy to draft invoice) - once all information is completed - when you then click "approve and email" it does not offer any credits or prepayments before sending. After you send you return to the invoice - it then shows "apply credit" - but this is too late! If you only click on "approve" then it will show the prepayment to allocate. But I believe you need it on both - approve and email should be included.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. When creating an invoice and adding a due date, it would be handy to have the option of end of this month, so you don't need to click into pick another date.

    13 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Hi team, while there's not a preset option for end of this month you'll find you can simply type the number e.g '31' into the due date field to populate the date for the current month.

    Toward the end of 2024 we also made some improvements to the calendar picker within new invoicing so you can now easily access the calendar without having to click 'pick another date' which may also help some in the idea here.

  15. Hi,

    Can I please request that on all customer statements there is a running balance on the side, so that it's easy to add up?

    60 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    HI team, appreciate not directly within the Customer statement at present and being open we don't have immediate change planned for adding this to the customer statement. However, for the time being you could look to run the Customer Invoice Activity report which has a few more options for the columns and detail shown. 

    Once you've set up as you like you could save as Custom to make this readily available in your org and export to share externally with a customer/client. 

  16. When syncing invoices from Joblogic to Xero, they post straight to approved status - can a feature be added so they can be posted to 'awaiting approval' to avoid dating errors on the invoices?

    Thank you

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Parris, many of our applications have designed and built their integration with Xero themselves. They are best placed to engage with on any changes you feel could enhance your experience when integrating data from their application to Xero.

  17. Currently you can put titles and notes etc on quotes and invoices etc. However the client does not see any of this. This is critical to be able to add notes etc that don't belong on a line item

    91 votes

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    30 comments  ·  Invoicing  ·  Admin →
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    Hi team, thank you for your support and ongoing engagement in this idea. We understand the benefits some customers would find in being able to add notes or a free text field to invoices so you can add additional detail for your customers.

    Being open, this isn't something we have in our roadmap atm, but will continue to consider for future enhancements.

    For the time being, a couple of options that may be useful;

    • Using only the description field of a line item to add additional details
    • For more static messaging you could add the details to the payment advice of a standard template, or
    • Add static text with an advanced template editing the template with DOCX

    We appreciate this is not the complete solution and will continue to keep a close watch on this idea and share if there are any updates, here.

  18. Ability to pay using gift card that is supported in stripe, using giftup.com

    3 votes

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  19. There doesn't seem to be an option to delete the due date on sales invoices, my client doesn't want this to show on their sales invoices so it would be really useful if this could just be excluded

    17 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  20. I want more decimal places on the Line Amount and Invoice Total to display as follow:
    1.7568 x 25.12 = 44.1309

    I can get it to show 44.1300 but I want to set it up to show 44.1309

    7 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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