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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1009 results found

  1. We have to disclose certain information when issuing quotes and it would be very helpful if we could choose a template that automatically adds documents to our quotes as instead we have to; create the quote; process it; go back into the quote; attach the files and then send this out to the client. We only have 1 business manager and this is very time consuming for them as their time could be spent elsewhere.

    13 votes

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    3 comments  ·  Quoting  ·  Admin →
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  2. Draft Bills - Ability to create Credits from Draft Bill sent directly to Xero email

    Suppliers email credits as well as Bills, why not have the ability to process a bill or credit through this area, a supplier is not going to invoice credits to one email address and invoices to another. Why can we not select if it is a bill or credit and process.

    Purpose: to allow processing of credits through the Draft Bills seamless

    cost effective: reduce the need for additional software such as dext or hubdoc, use xero.

    Current process: open the Draft Credit, download the…

    311 votes

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    69 comments  ·  Invoicing  ·  Admin →
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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

  3. Currently, in the Automatic Sequencing setting, the invoice & credit note share the same number sequence. However, for tracking purpose, we prefer to have a separate number sequence for credit notes. Therefore, would like to request an additional 'Next Number' field for credit note, which can come with an option to share or not to share the number sequence with invoice.

    43 votes

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    12 comments  ·  Invoicing  ·  Admin →
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  4. Ability to consolidate multiple quotes in to a single invoice

    16 votes

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    2 comments  ·  Quoting  ·  Admin →
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  5. When a statement is sent to customers it would be great if there was a tick or "sent" next to the customer details in the statements section. At the moment i tick the "send me a copy" box. But i am always having to go back to my emails to check or manually writing down who has been sent statements.

    21 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  6. Hi
    Would love to see the autosave available for Quotes. Often my clients are distracted whilst creating Quotes and when they've navigated to another section (rather than opening a new Xero tab), the Quote disappears!
    For one of my clients, his quoting is very detailed and this process takes valuable time which he'd rather not have to repeat if the Quote is no longer there.
    Invoices are autosaved of course, once a Contact is entered, so I would assume that the same principle could easily be applied to Quotes....
    Thanks!

    71 votes

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    38 comments  ·  Quoting  ·  Admin →
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    Hi everyone, we appreciate interest from you all here in being able to adopt autosave into Quotes. Across the board there are mixed reviews from users that would, and those that would not like to see this enhancement across Xero features.

    Right now, the current experience requires you to click Save on the quote before navigating to another screen in Xero.

    We appreciate there are other contributing factors to the need here like session timeouts and internet connectivity.

    Being upfront this isn't a feature we have roadmapped at this time, however our product teams are aware of the needs and interest of this here and will take this into consideration as they continue to plan the future of Quotes across Xero. If there are any plans to progress this we'll make sure to keep you all informed and updated through this idea. Thanks

  7. Hi,
    Currently Xero restricts the export of Invoice / Bills to 500 rrecords at a time.

    We, I am sure like so may other Xero users are a small value per transaction - High Transaction number enviromment and therefore even if one filters on date range for one day, the number of invoices are in excess of 500. This also means that we are unable to append files for one day at a time.

    My I request Xero to remove the restriction on the number of records while exporting Invoice / Bills transactions please.

    Please keep me posted on the…

    21 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  8. The BACS file in Xero has a beneficiary reference of PAIDOK

    Please make this editable

    27 votes

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  9. Set a particular contact field (e.g. account number) as a mandatory field, so that an invoice cannot be issued without that field having been added to the customer account.

    9 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  10. It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

    253 votes

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    96 comments  ·  Invoicing  ·  Admin →
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    Hi community, thanks for sharing the challenges you face around deleting invoices.

    Right now in Xero, invoices with a Draft status can be deleted in bulk from the list view - simply select the invoices and you’ll see an option to Delete at the top of the list.

    We understand that for many in the thread here you’re referring to the ability to bulk remove invoices that have an approved status(bulk void) and I have just updated the title of this idea to better reflect this.

    This isn’t a feature we have planned at this stage, but maybe something we explore longer term as a possible enhancement to the list view. For the time being, while not within the product for those with more technical resources there’s capability via our API that you may like to consider.

  11. Batch Deposits: allow adding over-payments and pre-payments to a batch deposit from the Invoice > Awaiting Payments tab.

    Currently a bank deposit that includes over-payments or pre-payments will not match recorded batch deposits because over-payments and pre-payments cannot be added to batch deposits. This causes a lot of wasted time communicating with client accounting staff to understand how to reconcile the variances.

    64 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  12. Ability to have the invoice description on statements sent to customers.

    69 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here. 

    We'll continue to consider this and other ideas for customer statements as the platform evolves. 

    Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time. 

  13. Instead of having the client simply click on "Accept" quote, they should be prompted to actually digitally sign the quote. If there is for example two people as the contact, then both of these owners need to sign the quote for it to be accepted.

    38 votes

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    9 comments  ·  Quoting  ·  Admin →
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  14. I would love if when we merged Invoices into 1 from drafts it doesn't leave the draft that I need to manually go back and delete. This can cause double ups of Invoicing.

    8 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  15. To receive a notification when customer has opened or read quote or invoice. That way you know they have been received and there is less emphasis on following up.

    48 votes

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     ·  22 comments  ·  Invoicing  ·  Admin →
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  16. The option to manually or automatically create an overdue statement for late paying customers

    344 votes

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    54 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

  17. Ability to have partial payments through Stripe.

    Purpose: Users can easily set up partial payment in one invoice rather than having to create separate invoices.

    258 votes

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    Hi team, I’m back again as the ability to accept deposits with Stripe has been released to the majority of regions (UK, US, NZ, AU SG, and CA) with sights set to get this to 100% asap.

    Additionally to the feature we first rolled out, we've now added a due date field that allows you to set a specific date you expect payment of the deposit to be received and will be visible when sent to your customer.

    Thanks again for your involvement in the idea here and helping us evolve Xero to better suit the needs of our customers.

  18. When a customer accepts a quote via the link the email is sent to the users email address - suggestion is to have it sent to the REPLY TO email address and / or the USERS address.

    207 votes

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    77 comments  ·  Quoting  ·  Admin →
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    Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.

    We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.

    While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.

    Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.

  19. Please Please put the option to see what branding theme is on the invoice on the DRAFT invoice page -- If you have 50 invoices in a batch with different themes its a nightmare. And then also Step 2 - PLEASE link the email template automatically to the branding theme. It would make our lives much simpler. We process many invoices in batches with two different themes. Not having the ability to even see the branding on the draft page is crazy. How hard can it be to put that field up as a display item - You have others…

    11 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  20. Now that Stripe offers Afterpay, it would be helpful to add Afterpay to Xero's native Stripe integration.

    https://stripe.com/en-nz/payments/afterpay-clearpay

    60 votes

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    Hi team, apologies it's taken some time for us to round back here. While work was started on supporting Afterpay things have changed in this space and we no longer have direct plans for developing supporting Afterpay as a Buy Now Pay Later payment method.

    Right now, for US, CA, UK and NZ there is the ability to offer Klarna as a BNPL method through Stripe which you can find out more about setting up in Xero Central.

    If plans change in the future and this gets picked back up I'll be sure to come back with another update for you here.

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