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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1084 results found

  1. When a customer makes a deposit the only way to enter it into the system so it can be allocated later is as a prepayment, but this creates an INVOICE which appears to have a balance rather than a receipt showing that that amount has been paid. Customers want receipts for their prepayments.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. It would be great to have the option to have both a billing address and delivery address both on an invoice. for example we do work for real estate and need to have both the real estates business address on an invoice but we also need the address of where the residental work was completed. at the moment we are just putting it in the description box along with a description of works completed

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. I receive Multiple, around 30, monthly invoices from Xero to me for each of my 30 entities.

    They all come to my same email address.

    They are all for my separate different entities.

    I then have to open each email, click on each separate link, and download each separate pdf file of each separate invoice from Xero to each of my entities.

    The common thread in these emails is that they all come to my same email address, at a staggered time over minutes / hours on the same day reach month.

    If they could be sent to me in…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. All my clients are on recurring invoices. Every month they get an "Invoice Due" email & then 5 hours later they get a Payment Receipt email. Why is Xero REMINDING my clients that they are paying me money? I have over 30+ expenses on autopay on my credit card. Not one company goes out of their way to reminder me that I am paying them money. But Xero not only tells my clients that they've paid me "another" $1,000 this month, but they tell my client TWICE. A lot of things are unsavory about life, but this feature, which we're…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Sal, appreciate you raising a case with our support team about my response and understand where I have misinterpreted your idea (apologies for this).

    I'll re-open and have slightly adjusted the title of your idea so we can begin to get a sense of the interest in having more control of the emails that are sent for auto pay invoices and payments.

    Being open, right now this isn't something we're looking to support with this being a regulatory obligation in some regions. However we can continue to track interest here and share if there are any changes planned around this flow.

  5. Quotes List - Show Job description in the list of quotes. I have multiple quotes per customer, and it is hard to search for a specific job.

    2 votes

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    2 comments  ·  Quoting  ·  Admin →
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  6. With so many forecasting app using Xero Invoices & Quotes, we would like to see Quotes get an upgrade. Specifically add fields to show the billing frequency for that line.

    This would allow us to build our dymanic quotes in Xero, showing one time fees and monthly recurring ones. Hopefully this could also then auto-create the correct invoice types when accepted. So One-time lines are grouped into one regular invoice and all monthly lines are grouped onto a monthly repeating template.

    2 votes

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    0 comments  ·  Quoting  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  7. We require payment of cash sales before goods are sent to customer's, we need to know when payments have been made in real time in order to get the goods to our customers in a timely manner.
    I reconcile payments to the bank account everyday so I can see when invoices are paid via internet banking. When it comes to invoices paid via stripe however, there is no reconciliation until the money comes into the bank account, so I don't know that these invoices have been paid until well afterwards.

    This means customers are not receiving their goods when they…

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  8. Would be great to be able to save a default, or even multiple templates, for the Quote TITLE and SUMMARY. We are currently retyping or copy+pasting common quote titles and descriptions for every single quote. Most of our quotes have the same title and a similar description, that could be built into a template or default text if you'd add that feature.

    2 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. It would be great to have a feature where you can send an SMS reminder of a statement balance for any overdue amounts. You can send an SMS from the invoice individually but if you could send it from the Statements and send the full balance owing rather than just the individual invoices so the overdues are paid in full by the customer in one click rather than each individually or them adding it up if they generally respond to text rather than email.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. Xero must allow to send multiple quotes to the same customer at the same time, specially when the customer asks to break up the price for different scopes. It is really annoying to make multiple quotes for the same client and then have to send one by one. It should be allowed to do the same when sending multimple invoices to one customer.

    2 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Is it possible to restrict certain users from viewing the cost price in Xero?

    Our warehouse team needs access to create purchase orders and use the Inventory section; however, we would prefer that they do not have visibility of cost prices.

    Please let us know if this can be configured or if there are any recommended workarounds.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. We would like to know if there are any enhancements available to incorporate a delivery schedule within Xero.

    Currently, we export the “All Invoices” report by invoice date and generate a separate delivery schedule from this data. We would like to understand if it is possible to streamline this process directly within Xero.

    In particular, is it possible to include a delivery date field on invoices that can be used to generate or feed a Delivery Schedule report?

    Additionally, we would like to ask whether invoice statuses can be customised. At present, the available statuses include Draft and Awaiting Approval.…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. XERO should enter the customer front office era!!!
    We need:
    1) drag and drop invoice templates to replace the pre-historic existing templates and doing away with the "Billy Boy" word document interface for making invoice templates = the pre-history!
    2) add the ability to tune the PDF naming to include custom selected key element
    3) add the ability to use custome selected email naming for emailing invoices!!!!
    The most important part being invoice template tuning ... please PLEASE enter the 121st century!!!

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. Request deposit without a stripe account.

    The new feature is only available with stripe account which take a fee. This is expensive for Invoices of high value, can we just have this feature without the stripe requirements please.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  15. Move the entire template up so the "Bill To", Logo and "Company Info are on the same rows.
    There is too much wasted space up top and could be used for more line items

    Or

    Add an option to crunch the line items with none, single or double line spacing between each item listed.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. If a credit note has been applied to an invoice, Xero blocks us from marking the credit note as "sent".

    Xero then shows this error message:
    "Credit note wasn’t marked as sent.
    Editing is not available for credit notes that have invoice allocations or cash refunds applied, so they cannot be marked as sent"

    According to support this is the intentional behaviour.

    When a credit note has been allocated to an invoice or has a cash refund applied, you can only edit certain fields - specifically the Contact, Credit Note #, Reference, Description, Account and Tracking fields.

    However, the "Sent"…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. the new customer statement link should be static i.e. never changes for each customer.
    the link should be visible to us from the contact page in xero.
    the link should also be a placeholder item that can be selected in email templates and also in invoice templates - via clickable link or even as a QR code, both in the docx invoice template and the new style templates.
    it doesnt make sense that the statement link is now only 'exposed' if you decide to send a statement by email. the statement link is such a powerful new feature. don't hide…

    2 votes

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  18. we wish that staff users can send their own invoices but no visable to other staff
    at the moment only Draft function, but not sending the invoice out

    2 votes

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  19. We would like the option to provide an "estimate" for our Customers, rather than a quote. In our industry, we don't know exactly what items will be required, until we have started the job. If we give our Customers a quote, they expect us to honour the price quoted. An estimate gives us more flexibilty with the specific items we need to order and charge for.

    2 votes

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    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  20. When a remittance is received from a customer that includes payment for multiple invoices, it would be helpful to be able to enter this information in one go.

    IE. Add the expected date and a comment (eg. Remittance received) for several invoices at once.

    At present, it is necessary to manually add this information to each invoice which takes more time and adds unnecessary steps.

    2 votes

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