Enter your idea

Same for us, we have invoices that needs to be split by nominal but we don't want the customer to have visibility of this split and need the invoice to "Print" with just one line.

I've been using Xero for nearly 10 years and it was a requested item from before my time.....none of my 10 original (now washed away..) votes have been satisfied.

I still can't let my purchase ledger clerk run her own aged creditors etc reports as she'll also have access other reports showing staff payroll, company profit, director's accounts etc. So much for progress. So much for privacy & data protection.

The only things that change at Xero are the things that bring in more money.

More recently the software has gone backwards even, removing the feature that automatically update email contact info on repeating invoices if a contact info was changed.....we now have to do this ourselves manually and EVEN TICK A BOX CONFIRMING THAT WE HAVE DONE THIS before the changed record will save!!!!!! what???!!! Where's the efficiency in this? Didn't ask us if we wanted this either did they?..

I rant. Back to tax work...

I am with you Bob. This is not a complicated feature to add and it is disheartening that nobody has addressed our request.

Sadly this issue has been raised by numerous customers for 3 years or so yet Xero completely ignore us and haven't even got the courtesy to speak to us about when this really important function will be added

What kind of customer service is this?

Could really do with this feature Xero!

This idea is very important for eliminating manual work. Implementing this idea would only improve the user and customer experience.

Echoing what Lorraine said. There's a gap between what we have and what we need with respect to meaningful data. The value that this feature would provide is *immense* for us and it's only going to grow. I'm struggling to think of how features like this and the lack of custom fields aren't being worked on.

A feature worth moving to another system for if Xero isn't planning to implement

A feature worth moving to another system for if Xero isn't planning to implement

For allbut the simplest of businesses, Xero’s ability to provide meaningful sales reporting falls totally short of it’s ability to market & sell it’s software.
This issue has been around for YEARS, & like many other ‘ideas’, Xero has shown no interest, investing instead in other more profitable revenue streams & partner integrations. Some features (auto updating of repeating invoices when contact email addresses are updated), have even been ‘stealthily’ removed!
To say only 43 people support this idea is ludicrous & inaccurate after 8 yrs or so (I kid not) of receiving updates & comments on this.
Quickbooks do it - but the market leader can’t?!!! Or won’t.

I currently have to enter my jobs as 'labour only' or 'goods sold' as a total price, meaning I don't feel as though I get the benefit of the reporting Xero is capable of.

Really need the ability to add detailed lines to the sales invoice but only show summary information to the customer - please fix this

I agree with this completely. MYOB does it, and I dislike MYOB.

I agree with this completely. MYOB does it, and I dislike MYOB.

I would like this feature as well as kitting. Neither one is complicated and I shouldn't have to purchase an expensive inventory suite when I don't need 99% of the features. Kitting is NOT a manufacturing feature like work orders.

No comment or update from XERO suggests they have no interest in listening to their customers on this

I spoke to their help desk on this in the past who were dismissive

Very disappointing service indeed

Absolutely vital to us to be able to split lines for revenue recognition purposes but the customer only see their invoice line to save confusion.

We want to be able to see all the items listed as a breakdown, but the customer only needs to see the description we write and the total price not the breakdown.

Please please please look into this. It would be such a beneficial feature for your customers Xero!
I know that Fergus is great at being able to do this, but running another system alongside Xero is ridiculous! We would love to be able to track stock to allow us to buy in bulk for future seasons etc... but we are having to collate line items to bill out to customer which defeats the purpose of the account codes! Cmon Xero listen to your customers

This question appears (in different formats) heaps of times in the support discussions, and Xero's answer every time states that "it's not important enough for them to work on a solution" (or words to that effect).

However, looking at the many questions and tons of responses, it is extremely important to hundreds of Xero users!