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Email Settings - Specify date/time to send transactions

Ability to specify date/time when users’ want to send emails from Xero.

Purpose: So clients/customers can receive the email during the working hours and not at random time.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Thanks so much for your enthusiasm here, everyone. We know many of you have been eagerly awaiting this release.

The ability to schedule the day and time a one-off invoice is sent is now live for all users. 🥳

Currently, this feature is only available when sending individual invoices.

We absolutely understand the interest in extending this type of functionality to other features like; repeating invoices, invoice reminders, statements and payslips. This will be a consideration for our teams as they continue to develop across features and we have some ideas I've linked below that I'd recommend joining so we can better gauge demand and ensure you hear updates for each.

For API-related requests, the best place to raise these is in our Xero Developer Ideas forum. I wasn’t able to see an existing idea for this there, so please feel free to submit one.

If you have other suggestions for how this feature could be improved, we’d love for you to raise them as new ideas, so our teams can consider them and keep you updated there.

Thanks again for your feedback and for continuing to share your ideas with us.

Show previous admin responses (5)
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  • Bruce Cooper commented  ·   ·  Report

    As a small business this means I can set them to be sent if I am away at the end of the month and not have to worry about logging in while away!

  • Karen Bennett commented  ·   ·  Report

    Without setting up repeating invoices, would like to be able to schedule stage payment invoices from a quote and email out at scheduled dates.

  • Karen Evans commented  ·   ·  Report

    we have stage payment and it would be so useful to be able to set them up at the beginning of the project rather than having to set ourselves reminders to do them later

  • Jacqui Dexter commented  ·   ·  Report

    I didn't know about this page until just now - the help advisor directed me here after I sent this:

    Is there any way on Xero to schedule the emailing of multiple invoices? For example, when there are large contracts for work spread out across a period of months, I raise several *predated* invoices, one for each month and I send all them to the client's customer. If it was me getting them, I could easily put them in Xero with the relevant advance dates on and it would be fine. But...the client's customers want them sent in the month they are dated for. Because there may be several customers like this, I would have to keep a spreadsheet of which invoices need sending on various dates across the months, which is time consuming and a lot of extra work. The work and costs for each of the customers are different each month, so they aren't 'repeating' as such. So, my question is... I need to schedule the sending of multiple invoices in advance - is there anything in Xero that could help me with this? I've looked but can't see anything obvious, maybe there is a workaround that you know about?

    The Xero response was (long story short) no, it can't be done. Scheduled email sending can be done in Outlook for Windows though, so that's what I'll be doing in the absence of an in-Xero solution.

  • Alison Curryer commented  ·   ·  Report

    This would be an extremely valuable feature within Xero for our business.

  • Michelle Smith commented  ·   ·  Report

    We had the same problem, now we have an awesome team of Virtual Assistants who send out all our invoices on the date we want them sent. We tried the external app recommended but it didn't work. This is the best way. Contact me at Virtual Assistants Australia if you'd like more info.

  • Eleanor Russell commented  ·   ·  Report

    Can't believe this still hasn't been solved - Xero is great for a small business until you realise you need to have full time accounts person to click send on the invoices!

  • Carly Ward commented  ·   ·  Report

    Was this really suggested TEN YEARS AGO and still nothing?

  • Louise Darby commented  ·   ·  Report

    Come on Xero, this is basic, we all work evenings / weekends to do invoicing, but we don’t want invoices going out at 11pm on a Sunday! Basic

  • Taylor Greene commented  ·   ·  Report

    This is the last critical piece to sending worry free invoices.

  • Cathy Klouwens commented  ·   ·  Report

    Yes I agree as feel like this is a basic and vital user function that is currently missing and would appreciate feedback on where this is at from the Xero team please.

  • Amelia Lee commented  ·   ·  Report

    Please enhance and execute this feature as make things easier

  • Joe Pettican commented  ·   ·  Report

    Would majorly improve efficiency, seems like a very basic function is missing!

  • Cathy Klouwens commented  ·   ·  Report

    The ability to schedule one off invoices would absolutely be a game changer to increase the efficiency of our team. Currently we have to make a note to go back and send the invoice on the date we would like to - not very efficient for our work flow and there is room for error in this method.

  • Susan Graves commented  ·   ·  Report

    For when creating an re-occuring invoice, there is occasions, where invoices must be sent at specific times of the month, for example...

    * Last Day of the month
    * Every 2nd Tuesday
    * Last Thursday of the month

    The reason behind this, is because some companies who you are invoicing operate specific payment cycles, and in order for a small business to get paid within the terms of their invoice ( Late Payment Act 1998 & your own article on [ https://www.xero.com/uk/guides/invoice-payment-terms/ ] - Payments terms are getting shorter )

    More tools we Small businesses have, there better equipped we are in order to meet the requirements to the there businesses who use our services, in order for us to get paid according to our payment terms.

    Whilst re-occurng invoices feature that you have is a good start, lets expand on this, and make it excellent. Your Competitor, FreeAgent, is and had been able to do this for years now.

  • Aaron Lightstone commented  ·   ·  Report

    Some clients check their e-mail at night some dont.
    When I create an invoice late at night I want to send it so I dont forget, but I may not want my clients to know I am working and sending e-mails late at night.
    So Delay send unill 8 AM would be a critical feature.

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