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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1126 results found

  1. Allow customer to add a tip to invoice when paying.

    13 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Thanks for the engagement with this idea, everyone. This isn't possible atm however just to provide some options of being able to add a gratuity or tip to an existing invoice.

    You could have a inventory item set up for this. When a customer provides you a tip you would then edit the invoice and add this item, entering quantity as 1 and tip amount as the unit price. This way you could have the account and tax rate auto entered.

    Appreciate this may not suit all circumstance, but hopefully helps some here.

    We don't have any current plans for this but will update you if there's any news.

  2. It would be great to send an invoice to a client to be signed electronically, and on signing, the signed invoice is automatically attached to the invoice in Xero.

    63 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  3. Please change the location of the pop up message "default contacts have been applied". When creating a new invoice, the pop up message appears in the bottom left, but I'm trying to look at my contact info and enter data. The pop up box lingers too long and covers the information I need to enter, interfering with the data entry! This is frustrating every time when creating multiple invoices and I have to "x" the pop up message away each time, which then causes extra steps and takes longer. Data entry is all about efficiency and less steps/clicks..you have created…

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. Xero and Shopify integration - Currency should not be an issue to connect both apps, foreign currency should be taking into consideration. A company can be having sales in different currency to different country. Xero and shopify please look into this issue to ensure the integration doesnt limit by the based currency for both apps.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    While we don't have any plans for extending our Shopify integration for this atm, we're watching the votes and support for this through the idea here and will share if there are any plans made.

  5. I think the invoice customisation in Xero needs a major overhaul. Many of my clients have spent considerable amounts on graphic design, but the customisation process (downloading a Word doc, editing, and uploading) is a nightmare. The standard Xero invoices are really dated (such as the Mastercard or Visa logos, the payment slip footer, font choices etc), which means the better option is to upload a customised invoice. The problem I have is that most of the fonts I've tried seem to be unavailable once uploaded to Xero, with most reverting to Times New Roman, and that's an issue that…

    54 votes

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     ·  26 comments  ·  Invoicing  ·  Admin →
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  6. Branding Themes (in Invoice Settings) that are templates for Invoices, Statements, Purchase Orders, Quotes, Remittances, you name it, can only currently be 'deleted' when no longer required (ie, if a staff member resigns). BUT, individual staff themes have generally been attached to a transaction and once that 'theme' is deleted, you lose the history/audit capability. Being able to ARCHIVE instead will maintain the integrity of all the 'theme' template data it was use for.

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. Due to the fact that "Updated inventory selling price is reflected when the next repeated invoice is generated." (Please vote for this idea too) has not been implemented. You need to manually go into every repeating invoice and reselect the (same) inventory item for the price to update to the current inventory price. I think it is a bug, but support tell me it is the designed way. The existing QTY gets reset to 1. This is super annoying as you need to remember was the existing QTY was and then update it again and not make mistakes. If you…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. When using the new Avalara auto taxes, the options are now show every line item tax rate, even if it's except. This is not right. Tax Exempt lines should show Exempt, just like they did with the manual tax entry. My clients are confused why every line item shows a rate rate, even if it isn't being taxed. In the business AND accounting world this is not right. Only items that are being taxed should show tax rate.

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  9. Invoice amount and invoice number pre-filled after customer scan Paynow QR code. Increases accuracy and efficiency during bank reconciliation

    25 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Hi team, as you may have seen in our Xero news, we've been making a lot of improvements in the payments space. While not a direct solution to what you’re asking here, we're beginning to roll out a Tap to Pay experience powered by Stripe in the US. This payment method is already available in AU and the UK, and makes it even easier for your customers to pay you in person, using just your mobile phone and the Xero Accounting App - no extra hardware needed. When these payments come into your Stripe bank account in Xero you'll have all the information for easy reconciliations. We will also be launching Tap to Pay in NZ and Canada after the US.

  10. It would be great to be able to attached documents to statements like we do with invoices/quotes. ie a general company letter, holiday notifications etc. instead of sending the client 2 emails.
    I have an urgent document that need to go out with this months statements.
    Thank you

    20 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  11. in Recurring invoices, placeholders are essential to accurate and meaningful descriptions. Placeholders seem to currently only offer Week, Month & Year but not ‘Day’ or [DATE] or [TODAY]. (with the usual +/- feature). This would be hugely helpful for recurring daily or weekly invoices or for communicating a relevant billing period on a Monthly invoice (that differs from calendar months or calendar weeks) without having to manually update the date in description of every Repeated invoice. Currently more work is required and ALL repeating invoices need manual intervention before approval whereas if this could be automated Bills could be automatically…

    172 votes

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     ·  50 comments  ·  Invoicing  ·  Admin →
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  12. Please add customer email and customer phone to the Standard Xero Invoice Template Packing Slip. It can just go below the main address.

    Thank you

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  13. The ability to add the clients credit limit that they have been approved for, as well as how much of the credit limit that they have used on the invoice email template as well as the statement email template. See attachment for example.

    16 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  14. The Xero API will let you send an invoice by email - https://developer.xero.com/documentation/api/accounting/invoices/#emailing-an-invoice

    There is no equivalent functionality for Quotes, each needs to be send manually. This endpoint should be added in as well.

    18 votes

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    4 comments  ·  Quoting  ·  Admin →
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  15. We need a way for Xero to know that there was a chargeback on an invoice through GoCardless so that the payment applied against the Xero invoice is removed.

    There have been instances where a customer's bank did not accept the charge made against the bank account and GoCardless charged us back for the invoice. We didn't collect the payment, but Xero still has the invoice marked as paid. When reconciling AR this month, there was a few invoices that were charged back but were still showing paid.

    21 votes

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  16. Why is it that customers address details are not shown on the invoice and quotation listings. this is causing time issue problems
    These were shown in the classic view in invoices but not in quotations
    I’m my mind this is a retrograde step and needs reviewing

    4 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi all, appreciate the interest around this. Being able to view a contact's address would be built separately for invoices and quotes. 

    We have an existing idea for this in new invoicing that you may like to add your vote and join across here - you'll see this is something we're actively working on. 

    I'll slightly adjust the title of your idea here to reflect the Quote side of things and we can keep you updated if there's any change for this. Thanks

  17. Send multiple invoices together on one email to the same customer with one 'pay now' button (e.g. for Stripe payment) rather than sending multiple emails which seem like spam to clients !

    50 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi community, there isn't currently the ability to select and choose which invoices you'd like to bundle and send together. However, we recently released the ability to include an online statement link when sending Outstanding statements to your customer which may solve for some of the needs here.

    If you've set up Stripe as a payment service the customer can select and choose which invoices to pay from the online statement - Find out more in Xero Central.

  18. Allow the downloaded PDF copies to show chinese characters and korean characters

    Regards, Vivian

    5 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. There are so many disadvantages to the new invoicing. All my points have been covered in previous ideas so have voted for them. This note is to add my frustrations to everyone else's on this supposed "faster" way to invoice.

    I have even had a customer say the GST was wrong and had to revert to the classic invoicing to fix then return to the new version.

    This whole new version is not my favourite and I will be recommended to my clients to consider other software if these Xero "improvements" continue to disappoint. There are other improvements that disappoint…

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thank you for your feedback, Kathy - I've made sure your feedback here has also been shared with our product team and thank you for also adding your voice and votes to specific ideas across the forums here. 

    We will move the thread here itself to not planned, however we will continue to iterate new invoicing to keep improving the experience for all our customers. 

  20. The "Planned Dates" feature in Bills to Pay works extremely well. Key element is that you can bulk update dates as required from a multiple selection.

    The "Expected Date" feature has the same potential but also needs to be able to update invoice "Expected Dates" in bulk.

    Invoices cannot be updated in bulk from Short Term Cashflow if a part-payment has been made against that invoice. Also, you can't update invoices Expected dates if they are not due yet.

    47 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we're continuing to keep an eye on the interest this idea's received however at this time want to be upfront that bulk update of Expected dates for invoices isn't on the roadmap.

    Just to highlight for those that have more recently joined in here - You can currently bulk add expected dates to invoices within Short-term cash flows, however as noted here you can't add dates to invoices or bills that are partially paid, have credit notes applied or are dated within a locked period.

    We'll continue to track the interest for this idea and share if there's any change planned.

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