Payroll AU: Remove SMS verification for payday super
Xero should get rid of SMS verification for Payday Super.
We are already logged in, but if you insist on extra verification use the same method as we use to sign in (I use an authenticator app).
Mobile reception is appalling in a lot of Australia and SMS don't reach us when overseas.
We want to comply with ATO regulations and this stupid SMS system is preventing us doing so.
There is no valid reason why Xero insists on SMS verification.
Superchoice have given me a written assurance that they do not insist on it, and don't recommend it.
Hi Peter, thank you for sharing your feedback on Auto super approval.
We know how important flexibility and security are when managing auto super payments. We can see several product ideas have been posted around alternative approval methods, such as using email verification codes, approving via Xero Verify, or implementing voice-automated approval.
To help us gauge demand and keep all relevant feedback together, we recommend searching for and voting on one of those existing product ideas. Adding your vote and comments there helps our product team better understand user preferences and prioritize future updates.
Thanks again for helping us improve Xero!