Email Settings - Set which users to receive Bank account change notification
Ability to select which users receive the notifications when there are changes to a Bank account.
Purpose: Ensure that the right users are informed and can review. Acts as a useful audit, and prevent risk of fraud.
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Claire Moyles
commented
This is an essential measure in preventing fraud.
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Stephanie Hall
commented
Essential to protect bank accounts and maintain financial security.
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Jac Ma
commented
Yes, I agree with the proposed email setting. It will enhance internal control and help prevent fraudulent activities.
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Karen Bognuda
commented
Requesting the ability to have more than one user receive notifications when a bank account number is changed. With the increased risk due to scammers and risk of staff members on leave at the time the notification is sent.
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Ankita Parmar
commented
It's a requirement for internal control. It would be good to have a nominated xero user who could not only get a notification but also approve the change/update to the bank account number
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Mary-Ann Butterfield
commented
It helps with internal control and especially protecting bank accounts.
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Liz Appleton
commented
I agree with the below, this is a critical area to help prevent fraudulent activity from within Xero. Every time a Supplier bank account is changed, two nominated people need to get an email to alert the company to this change. It is currently far too easy to change bank account numbers, make a payment and then change them back. Please add this function with urgency. Thanks
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Tabetha Boreham
commented
Coming up to 10 years this idea was shared. Definitely a need within a business to support internal controls.
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Les Harvey
commented
This point has been round for at least two years and still no action. However it is a critical internal control for any business that has a non-owner admin (and even in some those cases).
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Veronica Hamilton
commented
Notification of bank account changes sent via email to 2 nominated managers form part of a crucial security feature. A must have if Xero wants to remain competitive to other accounting software.
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Rosie Tong
commented
Would benefit from being notified of supplier bank accounts being changed by another Xero login - currently only the user who is making the change gets the email alert. It would be great if other users could opt-in to be notified of changes made by another user.
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Janine Marriner
commented
The History and notes report is a complete waste of time. Doesn't show any level of detail that would highlight a potential issue. The Assurance dashboard doesn't have any ability to filter or sort so you are constantly looking at everything that has ever been changed, again pretty useless. This has to be a priority - surely there is a way to run a report that shows all changes made to a contact within a period of time, particularly bank account numbers.
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Lesley Power
commented
Our firm believes it is a critical internal control for both our business and all of our clients who use Xero that more than one person is notified if bank account details are changed. It would be a great initiative for Xero to add this capability.
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Kylie Dobson
commented
Very very important please
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Les Harvey
commented
I've been chasing for some years. Maybe if Xero used their own product to run one of their own businesses it would be higher up the priority list!
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Lisa Rogatski
commented
I definitely agree with Miléna Hubert, this is critical. The notification should be instantaneous not something you have to search for in a report somewhere.
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Miléna Hubert
commented
As a CFO, I can't understand why this is not a Critical fix to do. Segregation of duties is one of the key pillars of healthy finance teams and we take this very seriously.
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Rachel Armishaw
commented
This is extremely disappointing that the product team are not planning for an update that is very much in demand. Security of payments should be a priorty for any accounting system.
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Matt McAlpine
commented
I agree, this is really dissapointing, and seems an easy fix. The person making the change does get an email notification, so not sure why it would be difficult to extend that to advisors also. We get asked about this at each of our audits.
MYOB has this feature, and we may need to switch back to using them, at least they take security seriously.
https://www.myob.com/au/support/myob-business/product-account/ways-you-can-protect-your-accountright-company-file/accountright-settings-have-been-changed-email-notification -
Kyle Stutter
commented
I appreciate the update but agree with others that this is a critical feature. It is separation of duties 101. Sadly, Xero is not the company it once was.