MFA - Move cursor to code field automatically
When I login to Xero, I enter my email address and password and am taken to the second page (MFA).
I'm then asked for the authenticator code, but I have to click into the field to enter the code.
Xero knows that there is an almost 100% likelihood that the first (and only) thing I am going to do on that page is enter the MFA code.
Xero should automatically have the cursor in that field so that I can type the code without clicking into the field.
Thanks for the continued support and feedback shared here, everyone. Totally appreciate wanting to save clicks and improve the efficiency of logging in to use Xero.
Our product team have reviewed this and it's something they'd like to take a closer look into longer term, however isn't roadmapped just yet.
As soon as there's any progress to update you of I will share with you all.
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Jonathan Day
commented
such an easy win. please make this UX improvement, it should take literally a single line of code... #please
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Alan Cherwinski
commented
Hi,
Could you please ensure that when the "Enter the 6-digit code found in your authenticator app" page loads, the browser cursor is automatically placed in the authentication code field? Currently, users have to manually move the cursor and activate the field before entering the code, which is inconvenient.
Every time I use this feature, I end up typing the code twice because I have to move the cursor into the field before entering the code. Most 2FA pages are better designed, and I doubt any hypothetical security feature justifies this inconvenience for customers.
Thank you,