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Practice tools

Customer ideas for managing your practice, staff, clients, tax preparation and workpapers on Xero.

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1159 results found

  1. In Job Manager, please include the following dates to allow better management of workflow and practice objectives to better service clients:

    • Job Received Date (from client) - make this editable, but history of changes is recorded and viewable.
    • Job Start Date (when job was started on, or triggered, for recurring ones)
    • Job STATE Due Date (for the specific Job States)
    • Job FINAL Due Date (eg. based on deadlines or Practice's targets, eg. within 8-12 weeks of receiving the Job)
    • Last Actioned Date (this can sit within the Comments/Notes column within Job Manager view, just as so many others have requested***).
    2 votes

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    Hi Vernis, currently it's possible to view Start and Due date from Job Manager, however the others you've mentioned are not available. If we make any plans to add State, Last actioned date or Received date we'll update you here.

  2. It will be great for the customized financials reports can remain in the same format every month, instead of having to delete the customization each time.

    1 vote

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  3. If you update the report code mapping on a report template and save it as a draft, the changes won't reflect on the draft template in the client’s organisation.

    You either need to remove the report from your template and add it again, or run a fresh template in the client organisation.

    Xero Product Ideas is where our customers can share and support ideas for change.

    Above the answer for my problem - such an obvious issue, surely Xero, you can sort this out without waiting for folks to vote on it !!

    1 vote

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  4. Automatically add firm bank details to SA100. Most client refunds go directly into our client account and have to be entered manually each time. A way to select from saved details would save time.

    2 votes

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    We're grateful for your engagement in product ideas and letting us know how adding bank details to the SA100 would be useful to you.

    Being open this isn't something we have any plans around right now, however we'd like to gather interest from community through your idea here. If there are any updates we'll share with you, here.

  5. Would love to be able to add custom job fields onto the Job Manager dashboard and be able to create filters from them.

    29 votes

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  6. Please can the corporation tax computation include a calculation of the marginal relief.

    This would need to include the amount of associated companies and the calculation of the marginal relief amount rather than just showing the total of marginal relief.

    8 votes

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  7. We are trying to move all client records to Xero away from a different software provider but we need custom fields that we have built in Xero Practice Manager to be synced with Xero HQ please. This way we will be able to filter our clients using the custom fields that we have created which will then match what we can do in the software that we are trying to move away from.

    3 votes

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    Hi team, the Xero Partner Hub will be landing with partners from early 2026, and will get rid of the need to sync records. All client data and fields will be bought into a single location to help you seamlessly manage your practice! 🙂

    You can find out more about this change on our website, and I'll be back to share more as this is released. Thank for engaging with us here.

  8. AML Name List screening:

    As it is a known fact that accountants and bookkeepers must screen or conduct name list screening for individual owner that control >25% share of the company. I my former software Nomisma and Capium, accountant can conduct name list screening within the system without the need for additional subscription.
    Once the name list screening is conducted, the result is saved under the individual.
    I believe if this implemented in Xero it will make Xero one-stop-shop without the need for using other software.
    Also, as i am aware, Nomisma and Capium partnered with third party, but I…

    2 votes

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  9. NZ Tax - PAYE - Tax and Filings report. Amount payable screen does not record the IRD number. Have to download the pdf to get the IRD number. Been waiting for this amendment for years.

    2 votes

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  10. Currently when producing and filing (lodging) a CURNN is does not display the Financial Year it relates to. It would be very helpful to have the FY displayed so it is easily identifiable. The same as all the other Tax Returns.

    12 votes

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  11. Ability to bulk Accept Subscription Transfers- when accepting transfers or converting clients in bulk from QBO or QBD the ability to bulk accept the organization under the firm would save significant amount of time.

    2 votes

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  12. When invoicing a job for a client that has a Billing Client I would like to able to sometimes invoice the Job Client instead of the Billing Client. Currently if there is a Billing Client exists XPM forces you to invoice the Billing Client.

    3 votes

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  13. I conduct many Zoom meetings and review an existing Word interview checklist and ATO Authorization with my clients. To automate the process, I would like to add my current checklist and ATO authorization with Xero tax fields as a template. When the interview is completed, the checklist and ATO authorization must be sent to the client for signature.

    3 votes

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  14. It will be great if Xero has its own separated spreadsheet to keep the record or, ideally, import into the CTR's franking account.

    Currently we have to use third party software to keep track of the franking account, and I have seen some of the tools can import from ATO Portal too via csv / pdf.

    8 votes

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  15. Xero HQ report templates overwrite the order of accounts to alphabetical when accessed at a client. The report templates are in the correct part of the financial statement for the client, but then it defaults to alphabetical order. This requires you to change the order for each client, even though it was done at the HQ level.

    8 votes

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  16. It would be great to be able to print or export the Productivity Dashboard like the other standard reports.

    11 votes

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  17. Currently the prepayments page on workpapers is a permanent workpaper which brings forward all of the prior year entries every year. This means that historic prepayments carry through. Currently they can't be deleted which leads to a cluttered workpaper. It would be great if line items that are no longer needed could be deleted. As per the file attached - it would be ideal if the nil rows could all be deleted.

    6 votes

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  18. Run a report that will show all notes added by a client.

    E.g
    - Client A reviews their xero, and realises the cost centre is incorrect and adds a note (not the description)
    - Manager is reviewing the bookkeeping and wants the bookkeeper to reallocate items and attaches notes to the reports.

    These notes cant currently be ran on a single report.

    1 vote

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  19. I’ve noticed that when re-sending an Activity Statement from Xero Practice Manager (XPM), it doesn’t resend the original email but instead generates a new one. This can cause confusion for our clients.

    Is there a way to adjust the settings or implement a fix or at least give us the option so that the original email is re-sent rather than creating a new one?

    2 votes

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  20. Would be great on the Jobs panel when sorting jobs by the "State" field that they were sorted by the order of the different states (1 Planned, 2 Job received, 3 In Progress etc.), rather than alphabetically (1. In progress, 2. Job Received. 3. Ready for review) as it makes no sense having jobs listed all out of order as to their actual progress in the workflow chain.

    2 votes

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