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  1. Enhance the App to allow persistence of multiple Organizations. Currently if you log into Xero with different credentials for different organizations, you can not do the same in the Hubdoc mobile app.

    Instead, the lucky few who have admin access to one of their Hubdoc organizations can invite their username from the other organization. This workaround only works if you are an officer of both, as inviting external users is probably a no no for most organizations. This was almost a showstopper to using Xero for myself for a 2nd org, and I am sure there are lots of people…

    2 votes

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  2. It would be productive to see if a contact is registered for CIS/verified and their status on the contact account page - where the group info is listed.
    Otherwise the only way you can see this info is by clicking edit the contact. And include a signal/sign on the contacts page next to each CIS registered contact so that they can be identified easily.

    2 votes

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  3. Show mandate status and progress: In Sage one of the Customer fields is their mandate status. You can see when the mandate was sent, whether it has been submitted, is being processed, is now active or has been cancelled. These are crucial for us. We are finding it very hard to get even a couple of mandates set up due to the way that first invoices are processed (on their invoice date rather than as soon after as practical). Then we have no way of knowing whether a mandate has been sent or is being responded to. It's guesswork. In…

    2 votes

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    Hi J, appreciate you sharing in product ideas however to make sure I share your feedback with the most appropriate team can you share a bit more of how you process mandates for your business with Xero?

    It sounds like this may be through the use of Quotes?

  4. At the moment Hubdoc extracts supplier name only which makes it tricky to use for processing sales invoices as the customer has to be manually selected and has no default settings. If Hubdoc could also extract customer name, it would really help with AR processing.

    2 votes

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  5. The new notes section is a good idea one of which I suggested however its really not very freindly to use.
    its buried at the end of the contact detail which means you have to navigate here.
    The window is far too small - want a lot larger window at least 3 times the current box size which would make it easy to see and edit.
    Would like it to appear on the invoice page so that one can see and edit as necessary when creating invoices.
    There is a lot of white space on the invoices and I feel…

    2 votes

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    Hi Peter, good to get your feedback on this feature and though we appreciate hearing the changes you'd like to see it's good to keep each idea on a separate thread so we can get an understanding of the interest for each alone that the team can consider. 

    We have an idea surrounding the ability to view contact notes when invoicing over here that I'd recommend joining, and have adjusted the title of your idea here to reflect your first ask of moving this notes section somewhere it could be more readily edited on their record. You're welcome to start new ideas for each of the additional points you've made here. 

  6. Auto-check of an invoice amount and compare it to the customer's maximum ever invoice amount. To avoid a typo eg entered £7000 instead of £700.

    2 votes

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    Thanks for the interest in the idea here. As noted in my last update Contact Credit Limits might help some situations but we appreciate may not suit all needs. We don't have any direct change planned for this feature atm, but we'll continue to monitor the interest around this and share if there's any progress with you all, here. 

  7. I like how Hubdoc separates the data extraction to "Transaction Details" such as Supplier, Amount and Date. from "Destination Details" Such as Account code and contact..

    We use Tags on the app to create Folders in hubdoc that organise team Expenses & Budgets.

    It would be good to be able to set additional Folder/Tag settings in hubdoc that could over ride the Global Supplier settings in hubdoc when a tag is added.

    Allowing for the Suppler to remain the same but the contact, Tax rate, account and tracking categories to be applied from the Tag/Folder settings.

    2 votes

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  8. It would be good if I could setup a google drive file/directory where we can drop invoices into it and they are automatically uploaded to Hubdoc. Other products do this but I would like to fully migrate

    2 votes

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  9. It would be good to be able pick from a pre-defined list of countries. This would enable clean data entry. Also we are syncing data with Hubspot and it is causing issues with matching to pre-defined lists with the CRM

    2 votes

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  10. Users can easily generate payment instructions using the information in the contact list in Xero rather than doing it manually.

    2 votes

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  11. Search Receipts for tracking code. Tracking code is usually an address/ location/ or some key word about a product line. The list is known for each customer. Why can't the AI check for words matching the tracking code list and suggest the correct one.

    Competitors can do this and have gone as far as blogging about the ML methods to do this.
    https://engineering.appfolio.com/appfolio-engineering/2022/11/11/understanding-invoices-with-document-ai

    2 votes

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  12. Could there please be a facility to post journals between contacts (either supplier or customer) for example between BT Telecom and EDF energy
    Currently there is only the facility to post journals between nominal ledger codes.
    Many thanks

    2 votes

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    Hi Julie, could you explain a little more the scenarios in which you'd be looking to make use of a this sort of functionality?

    At present - if the transactions has originally be assigned to the wrong contact this can be edited. 

    Understanding more of the use case may help us find another solution for you here, although I don't want to be open that we don't have plans for enabling transfers between contacts. 

  13. The ISO 3166 country name for "United Kingdom" is "United Kingdom of Great Britain and Northern Ireland (the)", which is 58 characters. We are currently unable to use this name for our contacts as Xero throws an error (both in the UI and API).

    Please consider increasing the country name maximum length to at least 60 characters.

    2 votes

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  14. User Restriction for Contact Management

    To have the option to grant a user viewing or editing rights to the contacts menu.

    I experience that, when working with a large team, duplicate or incorrect entries in the contact field can occur, as all users can create a contact. It will be great if the creation & editing can be restricted.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  15. Allow customer's company and/or contact name changed as of an effective date. Retain original customer's company and/or contact name prior to effective date and future business is recorded post effective date with new customer's company and/or contact name.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. We have an issue with Bookeo not syncing with Xero when a previous customer uses a different email address for a subsequent booking. We get a sync error message and the payment doesn't show up in the bank feed so cannot be reconciled. Very annoying and needs to be solved.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. Feature request: Require bill/receipt attachment before bank reconciliation

    I would like the option to enforce a file attachment or receipt requirement before a bank transaction can be reconciled.

    Specifically, an optional setting at the organisation or user role level that prevents clicking “OK” on the bank reconciliation screen unless at least one file is attached to the transaction. The setting could be based on transaction value too - only enforced for transactions $50 or higher in value, for tax compliance.

    This would be very useful for audit compliance, expense control, and reducing follow-up work chasing missing receipts across different staff…

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. We need to have supplier reference number /customer account number on the remittance.
    without this we have to pull up every invoice to manually add this to each bank transaction

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. We manage flats, and therefore all of the accounts are the flat numbers. When we sort them by flat number they come out as 1, 10, 100. This would be so much easier if it could be sorted as 1,2,3,4,5 which is what you would expect

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. AU Tax - Display foreign income worksheet on printed return
    Can you please ensure that the Individual Foreign Income Worksheet is generated and included when printing the ITR in PDF, even if the foreign income relates to dividends or interest (and not foreign rental property)?
    This way, the worksheet will be attached to the PDF ITR, allowing the client to review the foreign income details. At present, the main form only displays the converted AUD amount, so including the worksheet will provide transparency around the original foreign figures

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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