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384 results found

  1. Have separate email addresses for the sales/purchase defaults of a contact.

    Some of our customers our also suppliers so it would be convenient to be able to store two separate email addresses - one for sending out invoices to the contact as a customer, and one to send remittances to the contact as a supplier.

    1 vote

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    0 comments  ·  Contact  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. Ability to lock permissions for creating new contacts. This would mean controls on who could create a contact and therefore stop duplicate and incomplete contacts being raised. As a company that manages and cleans up multiple Xero accounts this is a feature that would keep client Xero accounts tidy and complete.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. To restore the ability to see credit notes on the activity tab within a contact record irrespective of whether it has been refunded/allocated. Not having this functionality makes it time consuming to check whether credit notes have been created/received by other users and whether the contact record is therefore up to date

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. On the new invoice layout the customer account number should be clearly named and not just a number underneath their address. It could be anything.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. When emailing an invoice to an individual 'additional contact', the template should use the name of the additional contact, ie, the person who is actually going to action the invoice, who is not necessarily the name of the primary contact.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. I suggest adding a report that allows users to extract all bank transactions, with an attachment status showing whether a receipt or invoice has been attached.

    We use Xero’s Files upload feature to upload receipts and invoices in bulk. However, after uploading, there is currently no easy way to identify which transactions are still missing supporting documents.

    This report would be especially useful for grant reporting, audits, and compliance, as it would allow users to quickly confirm that every relevant transaction has the required supporting documentation saved in Xero.

    Ideally, the report could include the transaction date, payee, amount, description,…

    1 vote

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    0 comments  ·  Files  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  7. My query is in relation to Client filters in XPM. We use a report that filters clients contact details including their mobile number. However since your recent changes to XPM where you have now provided various phone options for Client but there are no filters for reporting these except for [Client] Phone. Is this something you can make available for reporting purposes, in particular [Client] Mobile as we have various reports that require this option. Why would XPM make a change to include these phone options and then not provide ability to use these filters in reports? I will add…

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  8. When uploading files from library inside contact's file tab (i.e. attaching monthly statement), xero defaults to selecting from archive which is time consuming because of having to trawl through every file there. Please default to selecting from inbox which should only contain files that haven't been dealt with.

    1 vote

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    0 comments  ·  Files  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  9. Smart Document Capture
    To pickup the last 4 digits of a credit or debit card on the receipt, and learning which card that is.
    That’s going to save a lot of time reviewing which card it was spent on.

    1 vote

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    0 comments  ·  Files  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  10. Files - Smart Document Capture - Add last items option
    One thing missing when creating a bill from the new files experience seems to be the option to add last items which is available from the bills section. Including this option as well as the other suggestions regarding default account and tax rates pulling from the supplier contact would increase my usage of this new feature.

    1 vote

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    0 comments  ·  Files  ·  Admin →
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    Hi Tara, thanks for sharing this idea with us!

    We’ve captured your suggestion and moved this to Gaining Support, so it’s now open for community support. Others can vote and add context about how this would help them.

    Your input helps our teams understand how this could improve everyday workflows. Thanks again for taking the time to let us know what would help. 💙

  11. Having to login to the specific Xero org on the app first before being able to send a captured receipt to the app is time consuming. Is there a way to have a dropdown menu on the 'Send to Xero' screen of all my organisations so I can select the appropriate one. Similar to when a Xero bill is sent to Xero desktop. Currently the organisation name appears anyway but there is no way to select a different organisation

    1 vote

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    0 comments  ·  Files  ·  Admin →
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    Thanks for sharing this with us.

    We’re moving this idea to Gaining Support to help us understand how valuable this would be to the wider Xero community. The suggested experience would add an organisation dropdown to the Send to Xero screen, allowing you to choose the destination organisation directly—without needing to open the app and switch to that organisation first.

    If this would make your workflow easier, please vote for the idea and add a comment sharing how you currently capture and send receipts, and how selecting the organisation from the Send to Xero screen would help.

  12. In the desktop reconciliation works fine and includes SL credit notes but the Android App does not incluude them so making reconciation on the move impossible. I have raised a case on this but I was told 'this is how it is'

    1 vote

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    Thanks for highlighting this opportunity. Extending Xero App bank reconciliation to include credit notes could help reduce the need to move between the mobile app and web version when clearing transactions.

    We've updated the status to Gaining Support so we can continue tracking community feedback. If this could improve your workflow, add your vote and share your thoughts.

  13. Currently when putting an invoice on Xero files, you have to manually apply the VAT rate. If the VAT rate can be populated based off what the invoice states, it would make processing more efficient.

    20 votes

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    4 comments  ·  Files  ·  Admin →
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    Thanks for all the engagement within the community so far. The feedback here makes it clear that automatically picking up the tax rate from uploaded documents could be a useful improvement to the invoicing workflow.

    I’ve updated the status to Gaining Support so we can continue tracking the conversation. If there are particular scenarios you’d like this feature to handle, let us know below.

  14. Automatically remove jpeg images that are TINY in size. Every morning I have to delete over 40 files which are just images picked up from a clients signature.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  15. The templates available in Xero are all in 97-2003 format and are starting to be rejected by my computer system. Could you please update the format of your available templates?

    1 vote

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    0 comments  ·  Files  ·  Admin →
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    Thanks for sharing this suggestion. We understand the request to update the templates in Xero to a more recent format.

    Before we move this idea along, can you please let us know which specific templates would you like to be updated in Xero?

  16. I would like to see an accounts payable invoice address added to the contact card. I primarily use repeating invoices once a month, my customers use management companies to process their expenses to contractors like me. Under the current system I have to enter the email address for accounts payable in the first email address on the contact card instead of the actual site contact for the customer.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. It would be great if within Xero we could Verify that an account name matches the BSB and Account number - like can be done within some bank logins, to be able to quickly identify scam bank accounts.

    3 votes

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    Thanks for sharing this idea. We understand the request to verify that a payee’s bank account name matches the BSB and account number before making a payment. Having this check available in Xero could provide an additional layer of confidence when updating supplier details or processing payments.

    We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you’d like the verification to work.

  18. Allow accountants to request documents from clients directly from Xero.

    Example:

    "Please upload your July fuel receipts."
    Client uploads directly against the request.

    No more chasing documents by email or WhatsApp.

    1 vote

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    Thanks for sharing this idea. We understand the value of being able to request documents in one place and make it easier for clients to provide what’s needed, without relying on separate emails or tools. We’re moving this idea to Gaining support so we can gauge how broadly the community would use this capability and understand the scenarios that matter most. Please vote and comment, including how you would use it and what types of documents you would request, to help us assess the level of interest.

  19. It can be difficult to find a specific file when there are hundreds of documents stored in Xero Files.

    Add a search bar that lets users quickly search for files by:

    File name
    Supplier or customer name
    Invoice number
    Keyword
    Date
    Amount

    This would save time, improve efficiency, and make it much easier to find supporting documents during day-to-day bookkeeping and audits.

    5 votes

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    Thanks for raising this with us, this was great Feedback. We are continually enhancing Xero and specifically the new Smart Doc Capture feature, so its great to hear what our customers want to see. The option for a search function in Files is something that our Product team is currently developing and we will round back to this idea and update you when this is is released.

  20. I am just working through the L3 Xero Certification and finished the contacts section. I notice that Smart Lists are only available for customers.
    Is it possible to create Smart Lists for Suppliers?
    We have over 600 suppliers and many of those could be archived. If I could create a Smart List for Suppliers that we haven't used for a specific period (e.g. 2 years) I could create a list of suppliers to archive, rather than having to go into each supplier to check the last transaction date.

    3 votes

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    Thanks for sharing this suggestion, Margot. We understand the request to extend Smart Lists to suppliers, so inactive or rarely used supplier contacts can be identified and managed more easily.

    We've updated this idea to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you'd use it.

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