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437 results found

  1. I would like to request that HubDoc extract bank account and GST Numbers from uploaded invoices and compare the information to the information stored in the contact in formation in Xero.

    Suppliers provide us with their bank account information on each invoice for payment, I'd like to make sure we know if they change their bank account information.

    I've attached a sample invoice

    7 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  2. Allow Negative Discounts to provide a basic Tiered Pricing Solution

    There has been a huge amount of noise over the last 5+ years about Xero not supporting Tiered pricing. This can mean many things, but the most basic requirement is Customer Price Lists.

    It can be as simple as allowing negative discounts in the Contact Record...a negative discount would increase the price instead of discounting it.

    Every Item Currently has a default 'Sale Price'.

    Allowing both a +ve or -ve 'Discount' in the contact record solves the basic tiered pricing issue. This is a very simple solution to creating a…

    2 votes

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     ·  0 comments  ·  Contact  ·  Admin →
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  3. A 'Deleted' folder in Files that captures deleted files.

    Once I have uploaded a receipt to the files folder, I always dispose of the original.

    If you accidentally attach it too, and then delete it from the transaction, it is gone forever. You have no ability to reload it from the files folder.

    The original uploaded file is gone, so you have to source another copy of the receipt from the supplier.

    Surely this deleted uploaded file has gone somewhere?

    Can we have it directed to a folder?

    27 votes

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     ·  8 comments  ·  Files  ·  Admin →
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  4. I would like to add to the Sort By options, to include Payment Status. When Bills are issued months in advance of the due payment date it's difficult to manually skim through and find them on the Hubdoc Docs list to check them off as paid. As some of our bills are paid via owner funds introduced, it becomes important to have a checklist of what's been processed and what hasn't.

    2 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  5. Why can't you open a document , press share and the doucment filed into Hubdoc in the same way you can with Xero Files where want to push into Hubdoc initially?

    Also you can seem to add PDF file types (that are not photos taken previously and stored in your phone gallery) with or without downloading the PDF document onto your device first - why is that?

    Is Hubdoc a proper document storage facility?

    2 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  6. Please help us to create folders with an iPhones to upload our bills, statements, etc for our monthly uploads. Thank you.

    4 votes

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     ·  2 comments  ·  Files  ·  Admin →
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  7. Hubdoc - Allow Hubdoc to read a link in the email.

    When invoices are received via email and the invoice is not attached, but there is a link to open the invoice and save as a PDF. Alot of clients on Xero send their invoices this way. Would be good if either in Xero or Hubdoc you could read the invoice.

    63 votes

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    6 comments  ·  Hubdoc  ·  Admin →
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  8. I believe it would be of great help to extract the Purchase Order code from the invoice into hubdoc.

    It is very important to create a simple path from the begging of creating a purchase order to finally paying for the product or service and having a way to connect it all together, I believe the purchase order number is a vital part of the process and can be referenced throughout the whole process.

    Would be great to hear some feedback on this idea!

    4 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  9. Hubdoc App. Can we have the ability to hide archived documents. Or create a separate tab similar to the web version. Another option is to make archived documents dim so clients are aware that the documents are processed and are in Xero.

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  10. Please add National Bank of Canada and HSBC to your list of banks that can be processed through Hubdoc.

    1 vote

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  11. Stop messing around with things that people haven't asked for and actually look at implementing things that have been asked for.
    The new look for customer and sales ledgers is awful. Why change it?
    When it comes to being easy to reconcile supplier ledgers Xero is already miles behind it's competitors but you've somehow managed to make it even worse!
    For example if there is an overpayment that you part allocate against a bill and then refresh the screen it shows that the bill is paid but the overpayment still shows that the full amount is to be used, it…

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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  12. We deal with different people in purchasing, accounting, owners, etc for each account. Contact records are being treated as Account records. This makes it very difficult to keep track of all people we need to do business with within an account.

    4 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  13. When creating a new contact, I need a space for the Business registered Name as well as Trading name.

    27 votes

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    9 comments  ·  Contact  ·  Admin →
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    Appreciate the interest shown on the idea here, everyone. Atm, we don't have any plans for adding a specific field for a Contact / Business Registered name. 

    While not a perfect solution as another user has shared, perhaps adding the name to the contact's address field could help surface this detail where required at present. 

    We'll continue to gauge interest in this, and share if there are any updates. 

  14. NZ: To be able to link the demo company to Hubdoc - for demo to clients, to show the process from mobile upload to coding in Hubdoc, through to Xero and also for training of practice staff

    29 votes

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    7 comments  ·  Hubdoc  ·  Admin →
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  15. When a folder is created in Files app, it appears on the left menu and the documents uploaded in the folder appears on the right side of the screen. When there is a long list of folders created, like I am doing with the client, the list goes below the screen and scrolling down option is only the main scroll of Xero that moves the list of folders and the document display screen together. So, checking a document from the folder at the end of the list requires to scroll down at the end, find the folder and select it…

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  16. It would be really helpful when merging suppliers if there was an option to keep all contact and financial details with the updated contact. When an existing supplier joins Xero and starts sending Xero generated invoices that you can upload to Xero if the name is even slightly different it creates a new supplier. This could be as basic as Ltd vs Limited. When these contacts are merged all the existing information is deleted and needs to be re-entered. An option to keep all existing contact information would be great.

    7 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  17. I use the History/Notes section to keep track when I'm doing credit control- when I've chased the customer etc, and I now have to copy and paste the email I've sent to them-however, I will often need to send a long communication email which ends up being more than 2500 characters, which means I then have to copy and paste half the email and then the other half, so that they run together-it would be a lot easier if the notes section was able to take more than 2500 characters.

    1 vote

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     ·  0 comments  ·  Contact  ·  Admin →
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  18. I love the Xero filing cabinet as I can put files in there for the accountant and owner to view. However I have been using this cabinet for over 7 years and would like the ability to archive / consolidate by year.

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  19. Customer lifetime value report.

    I would like to see date fields that you complete when you onboard and archive a new customer. Then it would be easy to work out the average lifetime value of your customers (CLV) using the “income and expenses by contact” or other report.

    9 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  20. Hubdoc should automatically correct the rotation of documents. Sometimes, particularly for photographs, documents are uploaded with incorrect rotation. Hubdoc must know the correct rotation because it is scanning the text. Why not fix the rotation so that the text is the right way up?

    63 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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