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2 results found

  1. Why are depreciation journals posted as cash journals?

    It would be great if Xero could make the automated depreciation journals to be not cash. Then we don't have to think about whether the setup in the Cash flow report is correct or not. Surely this is just a setting issue in automated journal?

    1 vote

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    0 comments  ·  Fixed Assets  ·  Admin →
    Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

    Hi Justine, thanks for your feedback on depreciation journal classification. We appreciate you sharing how automatic non-cash treatment could make cash flow reporting easier.

    We’ve reviewed your idea and moved it to Feedback. In Xero, depreciation journals created through Fixed Assets are posted as accrual (non-cash), so they don’t appear on cash-basis reports by default.

    When depreciation does show up on cash reports, it’s usually because it has been posted via a manual journal (or through an integration) with the “Show journal on cash basis reports” box ticked.

    If you’d like us to take a closer look at your specific reports or workflow, we encourage you to raise a case with our support team so we can investigate further.

  2. Reporting - Amended Reference not being updated on Account Transactions Report

    Reporting - Transaction reference is amended in the account transaction. The amended reference does not pull through into the Account Transaction Report. Important if you need this if you are reporting by event. The report maintains the original reference not the amended reference.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
    Feedback  ·  AdminPaul Hodges (Admin, Xero) responded

    Hey again Colin.

    Sorry to hear the troubles you're running into here. If you're experiencing performance issues, or some thing isn't working as you'd expect it to, it's best looked into with a closer lens.

    If this is still happening, please raise a case with our Xero Support team on Xero Central and our specialists can investigate with you 1-1. Thanks!

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