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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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458 results found

  1. The Account Transactions tab has very weird information presented. I need to see either the Description from the Transaction or the Expense Account account it's hitting. I see neither.

    In the Description Column of the Account Transaction Tab, you have the vendor/contact, not the Expense Description. In the Reference Column, you have the bank reference, which is fine, but it's a duplicate of the vendor info. You're leaving me with no useful information about the transaction.

    This is something Quickbooks has figured out. I can see how the expenses are being categorized without opening every individual transaction. This is a…

    39 votes

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  2. To be able to lock the bank once reconciled, so no more transactions can be entered or manually forced through the bank

    39 votes

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    Hi team, sorry it's taken so long for us to return to the idea here.

    I appreciate the feedback from my last update where I suggested lock dates as an option and hear why this isn't a viable option for some.

    If you're based in the US or CA you may want to check out our newer feature 'Reconcile period' that enables you to reconcile and close period within each bank account.

    It'd be good to hear if users from other regions in this idea believe reconcile period would resolve what you're after here and I can merge in to this idea where we're continuing to track interest for expanding this feature to other region. Thanks

  3. If a Xero client has a credit card that is cancelled due to scam or new card etc, the only option is to create a new bank feed for the card so you can continue to get the data. In this instance, you end up with two bank accounts on your Xero file, both with a balance. At the moment, you can only do a transfer to move 1 balance to the other, than archive the one not needed. It would be nice to be able to merge the two together so that the balance works and the transactions stay…

    38 votes

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  4. As the old 'GoCardless for Xero' integration is no longer being developed.

    And the new 'GCiX' GoCardless as a payment service integration is even less functional.

    Stripe, Paypal, Tyro and eWay all have bank feeds.

    We need a functional bank feed for GoCardless.

    35 votes

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    12 comments  ·  Bank feeds  ·  Admin →
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    Hey everyone, thanks for all the support and engagement on this idea. 

    To be transparent with you all, building a dedicated bank feed for GoCardless isn't something we have in our plans right now.

    While we don't have a direct bank feed for GoCardless, we still want to make sure you can easily reconcile these payments in Xero - When your customer pays, Xero automatically reconciles the individual invoice payments and fees in a dedicated GoCardless clearing account. You'll then just need to manually reconcile the bank transfer when the payout from GoCardless arrives in your bank account.

    We’ll be sure to post an update here if our plans change.

  5. Overpayments should appear in the Find & Match for Customers.
    If a customer pays their correct amount owing, but an overpayment on their account hasn't been allocated against an invoice, it is impossible to reconcile.
    Users have to go into Contacts, check if there is an overpayment, allocate the overpayment against an invoice then go back into the Bank Reconciliation page.
    Users should be able to tick the invoices being paid and the overpayment that was used to reconcile in Find & Match.

    35 votes

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    Hi everyone, we thoroughly appreciate the interest and sharing how this feature would be beneficial to you here.

    As you may have seen when reconciling or through other updates, we have introduced credit notes into the reconcile experience where you can now find and select credit notes directly from the Find & Match screen.

    We understand there are other transactions types our customer would like this functionality extended to and are continuing to consider how we may expand this overtime.

    We will share further any further updates around this with you here. Thanks

  6. Please can you add an additional account under expense type in the chart of accounts for corporation tax?
    One which will automatically post to the profit & loss in between 'Profit on Ordinary Activities Before Taxation' and 'Profit after Taxation'.
    The default setting of overhead and having it in with bank fees etc is frustrating.

    35 votes

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  7. Allow other users other than the person that sets up a feed ability to refresh the feed.

    Purpose: Save time and increase efficiency of being able to perform bank reconciliation

    35 votes

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    9 comments  ·  Bank feeds  ·  Admin →
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    Hi everyone, we understand that it's not ideal when the one person who set up a bank feed is away, causing delays to your reconciliation.

    This is a tricky one, and the limitation you're experiencing is due to how certain bank feeds work, when supplied via our third party provider, Yodlee. These feeds are tied to an individual's online banking login credentials. When a bank requires multi-factor authentication (MFA) – like security questions or a one-time code – only the user who originally set up the feed can provide those details to refresh it. This is a security measure required by the bank, not by Xero, and you can read more about this here.

    As noted by others here, one option is to have another user deactivate and then reactivate the feed with their own login details. A different approach could be for the bank account holder to arrange…

  8. Some of our customers are paying upwards of 100 invoices at one time. The ability to import a csv into Xero (that can be extracted from the remittance advice provided from the customer) would save a lot of processing time instead of manually using the Find & Match feature in the bank rec screen.

    34 votes

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    Thanks for sharing your feedback on this idea, everyone.

    We’ve recently introduced a feature that may help with some of the needs raised here, and we’d be really interested to hear whether it’s useful for your workflow.

    Many organisations now have access to Smart Document Capture, with the rollout still continuing across regions. This feature allows you to upload files into Xero, review the extracted information, and create transactions from those documents, including spend and receive money transactions.

    You may also find importing a pre-coded CSV bank statement helpful, particularly if your organisation doesn’t have a bank feed available.

    To be transparent, we don’t currently have plans to support importing received payments. That said, we’d encourage you to try these features and let us know here how they work for you, and whether there are still gaps for your use case.

  9. If you have multiple invoices for the same client, a feature that allows you the option to automatically apply bank transactions receiving money from the client to the oldest invoices first moving closer to date would be mighty helpful. At the current moment, we have to manually split out each transaction to the invoices when reconciling bank transactions; it stands to reason that if you have a client with multiple invoices and they pay off in chunks, you would want to apply payments to their oldest debt first; having this as a selectable option for a contact / bank rule…

    33 votes

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    Hi everyone, thanks for keeping this conversation going and sharing your workflows. It has been awhile since this was raised, so we just wanted to refresh the status.

    We understand you’re looking for payments in bank reconciliation to automatically match against the oldest outstanding invoices first, given that other details are relevant.

    Having more control over the matching order could make payment allocation easier for businesses managing a high volume of invoices.

    We’ll continue to track feedback and interest from the community for this idea, so please share your suggestion and use case for this feature.


  10. I have a number of Telstra accounts that all come due within a day of each other. Xero can't tell the difference between the rules. I was thinking that when doing reconciliations, where it has the drop down tab "Options" if you could add "Choose a Bank Rule" it would save me having to ignore the wrong rule chosen by Xero and and manually have to fill in the data for the relevant Telstra Account when it comes in.

    33 votes

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  11. Add a "not" argument to bank rules to allow for a greater control

    e.g. bank text does not contain "example" or, amount isn't "x.xx"

    33 votes

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  12. Ability to identify transactions that are transferred between related entity loan accounts that have separate Xero accounts.

    Purpose: a huge time saver for partners who are dealing with multiple Xero orgs.

    33 votes

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     ·  6 comments  ·  Reconciliation  ·  Admin →
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  13. Placeholders for dates in bank rules descriptions for example reconciling monthly payroll and having the month it relates to pull through on the description through a bank rule.

    32 votes

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     ·  7 comments  ·  Reconciliation  ·  Admin →
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  14. Sales Invoices - Ability to edit a purchase order number on approved/sent invoices when accounts period is locked.

    Purpose - ease to amend non financial adjusting information.

    32 votes

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  15. There are often periodic top up payments for accounts (e.g. Tolls) and a periodic statement provided after the fact.

    It would be useful to be able to set up a bank rule to apply these and reconcile the prepayments as the statements come in.

    31 votes

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    Hey all, we really appreciate you joining in this conversation and adding your votes.

    We've reviewed this idea, and now it's up to the wider community to get behind it.

    You might like to share this idea with any colleagues that this could benefit, so they can also add their votes and comments to support it.

  16. When preparing monthly CIS returns on xero you need to create a bill for the subcontractor and reconcile/mark the bill as paid. When you have clients that have on average 80 to 120 subcontractors the bill creation even with a bill template can be time consuming.
    Something to consider is whether creating a bill could be removed from this process and the CIS return be prepared simply from a spend money to a CIS enable contact.
    Also something else that can be time consuming when dealing with this volume of subcontractors is downloading the monthly CIS payment certificates as clients…

    31 votes

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     ·  9 comments  ·  Reconciliation  ·  Admin →
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  17. Create batch files for spend money transactions so if a payment needs to be made to say the ATO can create a batch file and upload to bank without needing an invoice.

    31 votes

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  18. Show the document button on the reconciliation page without having to click "add details" so documents can be dragged and dropped

    31 votes

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  19. While it is possible to use Find & Recode to edit the contact, it's not currently possible to use this feature to edit line item descriptions, this would need to be done on the individual transaction themselves.
    Can XERO please look into this and bring this new feature in future to save time.

    30 votes

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  20. The ability to reverse batches of Find & Recode. Currently not available and can pose a risk to Xero files with higher volumes of transactions.

    29 votes

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    Hi team, while we appreciate the support here we want to be open that we don't have any plans for introducing the ability to undo or reverse a find & recode that has been performed. We appreciate the impact using the feature can have which is why it is currently only available to users with the Advisor role and we also suggest checking in with your adviser before making use of this feature.

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