Enter your idea

I completely agree.

In our case, this issue creates even more manual work because we use Email to Xero as our primary workflow. It's much quicker and more convenient than downloading invoice attachments and uploading them manually.

Every bill imported via Email to Xero defaults to Tax Inclusive, regardless of our organisation settings. On top of that, the Tax Rate is left blank, and if we use Collapse line items, the bill changes to No Tax, requiring even more manual corrections.

These behaviours significantly reduce the efficiency of what should be a time-saving feature. It would be great if Email to Xero respected the organisation's default "Amounts are" setting and automatically applied the appropriate tax rate, just like the rest of Xero.

Having the same issue as everyone else.

The majority of supplier bills are received tax exclusive so this should have been the default.

Also, not having bill credit notes as an option is ridiculous. You can't have one, without the other.

It's a great feature but needs a lot of work before it's as efficient as it could be.

The vast majority of supplier bills received are formatted tax exclusive so the current state of email to Xero feature makes auditing bills 10x more difficult as you're comparing a tax exclusive presentation on actual invoice vs tax inclusive presentation in Xero after using email to Xero.

The feature is much less useful than the headline suggests once you read the small print! Hopefully Xero dedicate some dev time to fix it soon.

It it ridiculous that you can set the supplier default as 'tax exclusive' but Xero doesn't apply this to the supplier invoices when they are emailed through. I have wasted so much time putting in defaults for suppliers for it to not even work.

Trying to find out whether I had missed a step to make this work I found this article:

Xero support article: Email bills to your Xero organisation.
When you email bills into your organisation, Xero automatically applies your organisation's default settings. If you've set up purchase defaults for an individual supplier, those will override your organisation defaults. If Xero detects specific details on the imported bill, such as the due date, that are different from the supplier defaults, the imported bill data overrides the supplier settings.

The draft bill is set to Tax Inclusive, which overrides any organisation or contact defaults that are set. The correct tax amount will be calculated once an Account Code and Tax Rate rate are applied."

What is the point of even having this setting if Xero just overrides it. Please fix this issue ASAP!

Same problem, but on the Upload Bills function which defaults to Inclusive Tax and you can't change it. Clearly a bug that needs fixed as it removes all the time saving benefit of uploading the bill when you have to go through and alter all the information.

As 95% of our incoming creditor bills are formatted Tax Exclusive, I agree with Dominique that being able to set the Xero default that way would further enhance the bill upload/forwarding feature.