Xero Accounting App - Approve 'Awaiting approval' Bills
Fix the Xero App that your programmers broke, please.
When approving bills in the app it removes any decimal places beyond 2 and changes the final bill amount. The notes against the bill don't show this. I have marked up screen shots attached.
The Xero App has been broken for year now and having to manually change thousands of bills in a year because you broke your own program is a joke. Asking a business owner who works 60-80 hours a week to log in to his computer instead of the app on his phone to approve bills is not an acceptable workaround beyond a week or two, its now been 12 months.
In addition to this supplier credit notes are not visible in the apps awaiting approval at all anymore.
One of the support staff even suggested I should look in "sales" for "supplier" credit notes in the app. Yes, you read that correctly....
Fiona Davidson
shared this idea
Thanks for sharing images, Fiona.
Taking a look into your communications with our support team it does appear there was a bit of confusion and oversight by our team when you first got in touch. We apologise for this and I'd like to provide some clarification around the idea you've raised here.
What is currently possible within the Xero Accounting app does differ between Sales and Purchases.
While it's possible to view Sales credit notes that are awaiting approval, this hasn't yet been built into the Purchases side. To approve a Supplier credit note, you'll currently need to log into the web version of Xero.
We're working to develop the Xero Accounting app to add more functionality with growing needs from our customers in what they need to do on the go. We'll start to get a sense of interest from the community in this here, and I'll update if there are any plans made around this.
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Definitely a real person here, Fiona. My update was trying to clearly state what's currently possible versus the missing functionality you'd like to see. Not just for yourself but others in the community that may like to see this and vote for your idea.
(Edited by admin) -
Fiona Davidson
commented
I also got a cut and paste reply for the "Support Staff" the exact same thing.
I don't think Kelly is a real person, I think its just the name a whole lot of other staff cut and paste replies under
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Fiona Davidson
commented
You just tole me what I already know, I clearly provided this information in my post. No response would have been better than this response Kelly. Shame.
The functionality of the App has deteriorated since the "new" mess has been introduced to xero. I have explained this many times. I have also explained to the team how other items that used to work great also stopped functioning, but I have been told the development teams are too busy breaking more things in the background so they don't have time to fix anything they already broke.