Products and services - Change placement and increase width of search bar
The recent update made the Products and services search bar smaller and moved it to the top right. This has made it less visible and harder to use. Please consider making the search bar larger and returning it to its previous position on the top left for better accessibility and ease of use.
Appreciate your feedback on the update to the Products and services lists, Paul. For now our product team are monitoring feedback closely and we'll get an understanding of the wider interest in this change.
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Margaret Zdunek
commented
Why do we have to wait to hit the correct amount of votes before this is considered?? Just reverse the action because it is evident just how frustrated everyone is about this change.
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Trudie Trillo
commented
Fully agree with the OP and other commenters. This new version of the search bar is ridiculously annoying to use! I initially thought it was just muscle memory / autopilot to go to the old location and that I'd get used to it but nope! I've given it a good bash and it's just wrong! Please fix this šš»
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Julie Wiggins
commented
I agree, why did you make the search bar super small and move it to the far right side, it's cumbersome now to use the search field (not even a bar anymore)
Did you perhaps forget to tell the field to size to the width of the page or be fluid? Not all people use their phones for accounting or even Mac for that matter.
Are you trying to make Xero look like QBO? Because you have nailed it
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Abi Carney
commented
I totally agree with the other comments on the this annoying change. The original search box suited the function and screen page layout perfectly.. WHY WAS IT CHANGED????
PLEASE CHANGE THIS BACK TO HOW IT WAS. The New Search Bar size is hopeless - you should at least be able to see the 50 characters you limit inventory items to. And putting it on the right of the screen is nonsensical, especially on a monitor / widescreen. The new position is SO inconvenient and makes the multiple product search work so much more laborious. You are not helping your customers with this stupid change. PLEASE CHANGE IT BACK AS SOON AS POSSIBLE. -
Carol Barrantes
commented
Yes, please make the search bar the focus at the top of the product and services page. The only reason anyone goes to that page is to search for a product! The search bar should be front and center, large and easy to click into!
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Ben Cannington
commented
Navigation thru Products and Services was changed recently. Search/ Filter box is now right hand corner but once you're in a product you have to go to left hand corner to return to Products and Services and then over to right hand corner to search for next product (search used to be in left hand corner). When you're in and out of products all day it just seems like a change for the worse
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Margaret Zdunek
commented
PLEASE CHANGE THIS BACK TO HOW IT WAS. THE ORIGINAL POSITION MEANT THAT WHATEVER YOU TYPED IN THE SEARCH BOX WAS DIRECTLY ABOVE THE RESULTS AND YOU COULD CHECK IT EASILY. NOW IT IS A NIGHTMARE, EXPECIALLY WHEN YOU ARE DOING IT FOR A LONG TIME AS I DO, WHEN CHECKING MULTIPLE PARTS FOR PRICING UPDATES. MY EYES ARE NOW STRAINING FROM ALL THE TO'ING AND FRO'ING. CHANGE IT BACK!!
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George Pudney
commented
WHY WHY WHY WAS THIS MOVED - CRAZY
IT WORKED SO WELL AS IT WAS
NOW GOT TO LEARN THIS PROCESS ALL OVER
WHAT I STHE POINT OF MAKING A CHANGE JUST FOR TH ESAKE OF CHANGIN -
Melissa Roscoe
commented
I agree. It is too small, it was alot nicer to use in the previous location and previous size.
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Katrina Roebuck
commented
I agree with these comments re the search bar being moved to the right and box is smaller.
A lot of your so called upgrades are a time waster for the actual user that paid for the original xero subscription.
I hate that xero just upgrades things and thinks they have made things better.
If something works why change it!!!
Please change it back or give the customer the option of customizing their own search bar. -
RASHIK VEKARIA
commented
Please read the comments and feedback from your customers and move the search box back as soon as possible. The issue is self-explanatory, and I am sure many regular users will understand immediately how this change has made the workflow less efficient.
We appreciate the useful new functions that have been added, but when a particular change slows people down, it should be acknowledged and corrected quickly. -
RASHIK VEKARIA
commented
Please change to prevoius big search icon to the left
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RASHIK VEKARIA
commented
Subject: Feedback on New Products & Services Search Layout
Hello Xero Team,
The latest update to the Products and Services screen has made our day-to-day work significantly less efficient.
In particular, moving the Search box all the way to the far right-hand side of the screen is very frustrating when working with a large inventory.
We have approximately 3,000 product codes in Xero and use the search function constantly throughout the day. When entering a product code, we now have to look to the far right to make sure we have typed the correct code, and then move our eyes back to the left-hand side of the screen to check the search result and confirm the item.
Previously, the layout was much more practical and efficient.
I have attached a screenshot showing exactly what I mean. On a large desktop monitor, there is a huge amount of unused space between the product information and the search box. From a userās perspective, I cannot understand how moving a frequently used function so far away improves usability.
Please consider either:
- Moving the search box back to its previous position; or
- Allowing users to customise its position.
A new design is only an improvement if it makes the software easier and faster to use. Businesses like ours pay for Xero because we expect it to improve efficiency. Changes that add unnecessary eye movement and extra effort to repetitive tasks have the opposite effect.
Please pass this feedback directly to the Products & Services / UI development team. I would also appreciate knowing whether there is currently any way to restore the previous layout.I also want to point out that I really appreciate the new functionality that allows us to choose which rows/columns and information we want to see. That is a genuinely useful improvement and gives businesses more flexibility in how they work.
However, when an update introduces something useful, we should also be able to provide honest feedback about the parts that actually slow down everyday work.
The issue with the search box is a good example. It may look cleaner from a design perspective, but for users who search hundreds of product codes throughout the day, its new position makes the process less efficient.
Please keep adding useful functionality, but also consider the practical workflow of the people who use Xero for hours every day. Sometimes something that looks better on screen does not necessarily work better in practice. -
Margaret Zdunek
commented
This move is ridiculous. The search bar has been on the left from the beginning, so why on earth change it now. It should at least be the full length of the 50 characters allowed when entering the description of an item, so that searching is easier.
Muscle memory means that I now waste time going to the wrong side then have to consciously remember and move to the right.
The tiny panel which is now available makes it difficult to check that you have entered the correct details if an item is not coming up.
Why can't Xero concentrate on the important functionalities rather that how it looks.
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Hannah Brodie
commented
New Search Bar size is hopeless - you should at least be able to see the 50 characters you limit inventory items to. And putting it on the right of the screen is nonsensical, especially on a monitor / widescreen which most of your users will be using.
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IMO - Accounts
commented
This is exactly why i was searching this forum. The Products and Services page is primarily a search page. Please move it back to the left.