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  1. 192 votes

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    Elizabeth Arnott supported this idea  · 
  2. 51 votes

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    Elizabeth Arnott supported this idea  · 
  3. 335 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Elizabeth Arnott supported this idea  · 
  4. 841 votes

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    Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.

    We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.

    Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.

    We want to be transparent that we don't have any plans to change the credit application process right now.

    We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…

    Elizabeth Arnott supported this idea  · 
  5. 357 votes

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    Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.

    Elizabeth Arnott supported this idea  · 
  6. 564 votes

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    Elizabeth Arnott supported this idea  · 
  7. 1,304 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Elizabeth Arnott supported this idea  · 
  8. 126 votes

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    Elizabeth Arnott supported this idea  · 
  9. 286 votes

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    Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.

    We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.


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    Elizabeth Arnott commented  · 

    I want to be able to remove columns such as payment reference that I don't need

    Elizabeth Arnott supported this idea  · 
  10. 760 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

  11. 15 votes

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    Hi community, we appreciate the interest for being able to view MTD VAT without needing to connect to the HMRC from those that have voted here. However keeping a close eye on this, and not getting a lot of traction over time we will move this idea to Not in pipeline.

    Xero currently requires a connection to HMRC to draw the period of the MTD VAT, and we don't have any plans for developing this functionality.

    To re highlight the options in Xero:

    • a client could export the MTD return and send it through to their advisor for review, or
    • advisors can use the Non MTD VAT return to help their client with the review process - This can be run and exported regardless of MTD credentials.

    We understand this is not the news you're wanting here but want to be transparent with you all. Thanks

  12. 47 votes

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    Hey everyone, appreciate that this idea's intent is to help save user's time in calculating the VAT, but I wanted to share that it is possible to record partial VAT exemptions, for those who aren't aware. We will continue to to track interest in this idea but in the meantime you can:


    1. Calculate your own your partial exemption adjustment amounts
    2. Enter them as VAT box adjustments on your non-MTD or MTD VAT return

    Alternatively, if you use a set percentage adjustment you could do one of the following:

    • Add a custom Tax Rate for your % rate.
    • Adjust the VAT on each bill to the amount you can claim. Click the + next to the tax rate to do this. (You'll need to use the 'Amounts are' Tax Exclusive option to see it.)

    We recommend you talk to your accounting advisor or HMRC if you need more help with this.


    There's…

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