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  1. 3 votes

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    Elizabeth Arnott shared this idea  · 
  2. 194 votes

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    Elizabeth Arnott supported this idea  · 
  3. 52 votes

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    Elizabeth Arnott supported this idea  · 
  4. 337 votes

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    Hi team, we appreciate hearing how splitting batch payments could make reconciliation faster and less manual, especially when only one invoice from a batch is paid and the rest remain outstanding.

    We agree there’s a real opportunity here to simplify the process. While this isn’t something we’re building right now, it’s part of a broader set of ideas we’re considering as we look at how to make reconciliation more flexible and efficient.

    For UK and US customers we have online bill payments that make the batch and reconciliation process much simpler - If you’re not too familiar with online bill payments you can get to know more through Xero Central and learn if this solution is right for you;

    Similarly, we are working on a solution for our AU customers and will be sure to share more as…

    Elizabeth Arnott supported this idea  · 
  5. 868 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Elizabeth Arnott supported this idea  · 
  6. 364 votes

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    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

    Elizabeth Arnott supported this idea  · 
  7. 574 votes

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    Hey everyone, thanks so much for sharing all your ideas and detailed suggestions for a comprehensive Audit Trail Report.

    Through some of the comments in this discussion we wanted to highlight the Journal Report that may help with visibility of detail some are after. We've taken on board your thoughts on how this could be enhanced, like including an 'edited date' column and improving the export to Excel, however this is not in the roadmap right now.

    Being open, providing a complete audit trail of every single event and change within an organisation is not in our plans.

    That said, it’d help to gather interest in specific items you'd like to see added within the history and notes and I've shared links to a few ideas that have already been started on the platform. We welcome you to add your vote, or start a new idea for those that'd be…

    Elizabeth Arnott supported this idea  · 
  8. 1,342 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Elizabeth Arnott supported this idea  · 
  9. 135 votes

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    Hi everyone, there’s been plenty of great discussion around this idea, and we get how being able to copy bank rules would take a lot of repetition out of setup work.

    It’s something we’d like to make happen, but with other priorities in this space right now hasn't been something we can add to the roadmap yet.

    It may come to life as part of the ongoing improvements in the Bank Reconciliation area, and we'll defintiely let you know here if there's any progress.

    Elizabeth Arnott supported this idea  · 
  10. 294 votes

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    Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.

    We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.

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    Elizabeth Arnott commented  · 

    I want to be able to remove columns such as payment reference that I don't need

    Elizabeth Arnott supported this idea  · 
  11. 796 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

  12. 15 votes

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    Hi community, we appreciate the interest for being able to view MTD VAT without needing to connect to the HMRC from those that have voted here. However keeping a close eye on this, and not getting a lot of traction over time we will move this idea to Not in pipeline.

    Xero currently requires a connection to HMRC to draw the period of the MTD VAT, and we don't have any plans for developing this functionality.

    To re highlight the options in Xero:

    • a client could export the MTD return and send it through to their advisor for review, or
    • advisors can use the Non MTD VAT return to help their client with the review process - This can be run and exported regardless of MTD credentials.

    We understand this is not the news you're wanting here but want to be transparent with you all. Thanks

  13. 48 votes

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    Hey everyone, appreciate that this idea's intent is to help save user's time in calculating the VAT, but I wanted to share that it is possible to record partial VAT exemptions, for those who aren't aware. We will continue to to track interest in this idea but in the meantime you can:

    1. Calculate your own your partial exemption adjustment amounts
    2. Enter them as VAT box adjustments on your non-MTD or MTD VAT return

    Alternatively, if you use a set percentage adjustment you could do one of the following:

    • Add a custom Tax Rate for your % rate.
    • Adjust the VAT on each bill to the amount you can claim. Click the + next to the tax rate to do this. (You'll need to use the 'Amounts are' Tax Exclusive option to see it.)

    We recommend you talk to your accounting advisor or HMRC if you need more help with this.

    There's…

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