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  1. 388 votes

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    Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
    Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
    We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.

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    Rob Pennoyer commented  · 

    Customers in this thread and others have described dozens of missing features and showstopper bugs. You're talking about fixing eight or ten of them.

    Let's stipulate that the upgraded version is unavoidable, inevitable. If you were truly listening to your customers you would commit to feature parity before sunsetting the classic version.

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    Rob Pennoyer commented  · 

    I support the effort to escalate this to executive management. It's clear the product team is completely off the rails on this.

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    Rob Pennoyer commented  · 

    Xero: Check our our new invoicing! It has 25% of the features of the existing version!
    Customers: The missing 75% includes dozens of show-stopper problems and missing functionality that aren't merely inconvenient but literally prevent us from working.
    Xero: How about 30%? It'll be great! You just don't understand software!

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    Rob Pennoyer commented  · 

    Better yet: keep classic invoicing.

    Rob Pennoyer supported this idea  · 
  2. 76 votes

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    Rob Pennoyer commented  · 

    This is pointless -- why make people vote on a "new" feature when it already exists in classic invoicing?

  3. 210 votes

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    Hi all - thanks for taking the time to provide your votes and commentary on the idea to enable subtotals in invoices. We appreciate how this would make invoicing easier and enable you to provide a clear breakdown on invoices.

    As you can imagine with a global product, the variety of ideas we receive is expansive and so the product team focuses on building features that will meet most people’s needs. In the interest of transparency at this stage this idea is not currently planned. However we’re still open to receiving feedback and votes. It could always be reconsidered at a later date.

    In the meantime it’s worth highlighting (as a few have mentioned already) a workaround is to generate an invoice as a PDF and then edit the PDF externally. Alternatively our Xero App Store has many invoicing providers who may do this. You can browse the invoice providers

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    Rob Pennoyer commented  · 

    Thanks for the response, but this is an insultingly stupid suggestion. Manual document editing is not a workaround to addition. You know, adding numbers together, something computers are good at.

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    Rob Pennoyer commented  · 

    You know -- subtotals. You'd have to write some kind of crazy algorithm to "add up" the lines above the subtotal. I hear they have this kind of technology at Tesla.

    Rob Pennoyer supported this idea  ·