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  1. 1,142 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Neville Gardner commented  · 

    I don't need to comment further, enough has been said by many others and I have no doubt there are many more who remain silently frustrated with this inept package called Xero.

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    Neville Gardner commented  · 

    This issue is coming very close to being 3 year old !!! No real progress from Xero other than tissue thin lame platitudes.

    Neville Gardner supported this idea  · 
  2. 87 votes

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    Neville Gardner commented  · 

    The problem is just another tedious time wasting non feature that Xero seems to be plagued with.

    Neville Gardner supported this idea  · 
  3. 68 votes

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    Neville Gardner supported this idea  · 
  4. 45 votes

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    Neville Gardner supported this idea  · 
  5. 74 votes

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    Hi community, thanks for all your input into this idea. Right now, our product team are looking into this space and we'd like to invite any US based users in this idea to participate in some early concept testing.
    ✍️If you'd like to be a part of this please fill in this short questionnaire.
    Spots are limited, and please note that we may not be able to contact or schedule everyone who registers their interest.
    We'll round back to share any progress with you all on the idea here.

    Neville Gardner supported this idea  · 
  6. 538 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Neville Gardner supported this idea  · 
  7. 314 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Neville Gardner supported this idea  · 
  8. 664 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Neville Gardner supported this idea  · 
  9. 165 votes

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    Neville Gardner supported this idea  · 
  10. 28 votes

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    Neville Gardner supported this idea  · 
  11. 5 votes

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    Neville Gardner commented  · 

    It's a QuickBooks feature!

    Neville Gardner shared this idea  · 
  12. 67 votes

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    Hi all 👋 thanks for sharing this idea and contributing your feedback on how it would help save time and reduce delivery errors. This has all been sent to and considered by our product teams.

    I wanted to jump in here to share that this is a feature that our team are looking to develop in Purchase Orders in the long term - there are a few other pieces of work lined up before. We'll shift to Under review and keep you updated of any progress, here.

    In the meantime, one way to make the physical address the default delivery address when creating purchases orders is by using a Custom DOCX branding theme, and either use the relevant merge fields, or even enter the default address in plain text on the template. You might then have a separate ‘normal’ theme if you want some orders to go to the Postal…

    Neville Gardner supported this idea  · 
  13. 67 votes

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    Neville Gardner supported this idea  · 
  14. 56 votes

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    Neville Gardner supported this idea  · 
  15. 6 votes

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    Neville Gardner supported this idea  · 
  16. 255 votes

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    Hi all - thanks for taking the time to provide your votes and commentary on the idea to enable subtotals in invoices. We appreciate how this would make invoicing easier and enable you to provide a clear breakdown on invoices.

    As you can imagine with a global product, the variety of ideas we receive is expansive and so the product team focuses on building features that will meet most people’s needs. In the interest of transparency at this stage this idea is not currently planned. However we’re still open to receiving feedback and votes. It could always be reconsidered at a later date.

    In the meantime it’s worth highlighting (as a few have mentioned already) a workaround is to generate an invoice as a PDF and then edit the PDF externally. Alternatively our Xero App Store has many invoicing providers who may do this. You can browse the invoice providers

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    Neville Gardner commented  · 

    A sub total feature is such a simple but effective feature to have with invoices and quotations. QuickBooks have this feature . . .I used to be with QuickBooks but my Accountant convinced me to move to Xero . . .such a big mistake.

    Neville Gardner supported this idea  · 
  17. 677 votes

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    Hi everyone, we're pleased to share an update for attaching files to Fixed Assets as we near the cusp of the year! We have just started rolling out this capability to users. 😊

    While this'll slowly be released to all organisations using new Fixed Assets over the next few weeks, see a peek of what this looks like below - Once available, you'll find the 'Attach files' button at the top right when editing an individual asset. You can either select to Upload files from your device or files library, or simply drag & drop files to the upload modal.

    I'll be back to confirm when it's out to all organisations with our new Fixed Assets experience.

    Neville Gardner supported this idea  ·