Settings and activity
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4 votes
Freya Pieroz
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2 votesFreya Pieroz
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4 votesFreya Pieroz
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3 votesFreya Pieroz
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109 votesFreya Pieroz
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8 votesFreya Pieroz
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3 votesFreya Pieroz
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6 votesFreya Pieroz
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4 votes
An error occurred while saving the comment Freya Pieroz
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2 votesFreya Pieroz
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3 votesFreya Pieroz
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28 votesFreya Pieroz
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11 votes
An error occurred while saving the comment Freya Pieroz
commented
This would save a lot of time - currently, I have to create multiple batch payments when there are multiple invoices for the same supplier, because it's easier than trying to explain why the payment for the total amount owing only had one bill reference on it...
Freya Pieroz
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6 votesFreya Pieroz
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4 votes
Hi Karen, this does sound like odd behaviour and would be good to get a closer look into. I see you've also come into our Xero Support team and they've suggested booking a time to connect and share screen so they can see the behaviour occurring for you. If you can respond to them through your My Cases they can investigate this with you 1-on-1. Thanks
An error occurred while saving the comment Freya Pieroz
commented
Yeah, I get this too. It happens most frequently when I am editing multiple invoices at the same time - one of them falls over while trying to auto-save and then once that invoice falls over, it can't get up again (the other, related invoices I am editing are usually fine).
I haven't tested editing invoices for different Projects at the same time, but it definitely happens for multiple invoices within the same Project (certain customers of certain clients like different contractors to be invoiced for on separate invoices).
Freya Pieroz
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9 votesFreya Pieroz
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2 votes
Thanks for the feedback, Stuart! Great to hear you're already using it. I've passed this back on to the team and will keep you updated if there's any planned change 🙂
Freya Pieroz
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14 votesFreya Pieroz
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20 votes
Hi everyone, while we appreciate and initially provided a solution for the idea here within the new invoicing email modal, we wanted to return as after further testing this feature has needed to be removed.
That said, we know being able to add basic formatting to your emails is important to some of our customers and while the tool bar has been removed you can still add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.
- Bold = <b> and </b>
- Italics = <i> and </i>
- Underline = <u> and </u>
We understand not all customers are familiar with these tags so I've added an example image that shows the different tags that can be added and how these will show instantly within the email preview so you can make sure you email looks as you expect.
If…
Freya Pieroz
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3 votesFreya Pieroz
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I'd like to add that while both methods are legal in Australia, according to the Australian Tax Office, this is not necessarily the case worldwide.