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  1. 99 votes

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    Hi community, we value your engagement in product ideas here. As you may have seen we've recently rolled out a new send experience in new invoicing. 

    With this new side-by-side view you'll find you can also CC and BCC other emails 🎉

    While this feature is contained to new invoicing atm, we'll look at applying a similar experience to other areas of Xero that you can send from in the future, so we'll keep you updated of any further developments for this here. Thanks!

    Anura Ranasinghe supported this idea  · 
  2. 27 votes

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    Hi team, thank you for your feedback here and letting us know your needs in providing some users with access to view documents in Xero without the ability to change things in your organisation.

    We're in the process of developing a more flexible permissions model that considers Xero Documents as part of role access. As part of our next roll-out we'll be separating document access from wider accounting permissions, to support use cases like has been raised here.

    We'll keep you updated as this capability lands.

    Anura Ranasinghe supported this idea  · 
  3. 15 votes

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    Anura Ranasinghe supported this idea  · 
  4. 82 votes

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    Hi everyone, we thank you for your contributions and valuable feedback through this idea.

    We've now released a new Invoice Template editor that'll eventually replace the older standard branding. This is a feature we're continuing to develop, and intend to expand to other document types in time (including statements).

    Our product team are already starting to look into support for statements in the new editor and plans are to use the Long Reference as I know some of the feedback here has requested.

    Being upfront here, we don't have any plans to enhance docx templates to enable adding the invoice links, however we plan to support majority of our customers needs in customising documents with the new editor long term.

    Anura Ranasinghe supported this idea  · 
  5. 101 votes

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    Anura Ranasinghe supported this idea  · 
  6. 19 votes

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    Really good to have the understanding of use cases in which you'd want to search invoices by the contact account number rather than contact name. Thanks everyone, we are continuing to develop our invoicing experience, however I want to be upfront that this isn't something we have plans for right now.

    We are continuing to get a sense of the interest through this idea, so if there are any updates to share I'll let you know here.

    Anura Ranasinghe supported this idea  · 
  7. 15 votes

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    Hi team, appreciate the interest and clarification that we've received through this idea fro customers.

    Right now adding additional placeholders to email templates isn't in our short term plans but we're continuing to follow the interest of this here.

    For the time being I know not the 'set and forget' solution you're after here - you can edit the default email to add the Contact Account Number before sending the invoice.

    We'll share if there are any updates for you here.

    Anura Ranasinghe supported this idea  · 
  8. 74 votes

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    Anura Ranasinghe commented  · 

    DEvelop this as general and publish

    Anura Ranasinghe supported this idea  · 
  9. 180 votes

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    Hi community, thanks for continuing to share your feedback on this idea.

    We appreciate wanting to hear more on where this is at and we'd like to update that we're just beginning to explore the future of Statements within Xero.

    We understand the need for more control over what’s included in statements, particularly when invoice links or related actions don’t reflect the way your business work, or cause confusion for the customers receiving them.

    This is something our team will be taking into careful consideration as that work develops.

    We’ll keep you updated here as discovery progresses.

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    Anura Ranasinghe commented  · 

    Can you do the other way, Add link to customer invoices from standard customer statement?

    Anura Ranasinghe supported this idea  · 
  10. 388 votes

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    Thanks everyone for your feedback on the invoice print option. We know how much our customers value efficient workflows, and appreciate you sharing your thoughts on how the current "Print PDF" button works. 

    For those of you looking for a smoother printing experience, a helpful workaround is to set your browser to automatically open PDFs in your preferred viewer after downloading. This can save you a few clicks in the process.

    In the interest of transparency, a direct print PDF functionality that go through the download step isn't in our development plans.

    You can continue to vote on this idea so if our position changes in the future we will update you all, here. 

    Anura Ranasinghe supported this idea  · 
  11. 807 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Anura Ranasinghe supported this idea  · 
  12. 678 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

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    Anura Ranasinghe commented  · 

    This is a very useful feature

    Anura Ranasinghe supported this idea  · 
  13. 571 votes

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    Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

    Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

    To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

    • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
    Anura Ranasinghe supported this idea  · 
  14. 88 votes

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    Anura Ranasinghe supported this idea  · 
  15. 76 votes

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    Hi team, thank you for all sharing your feedback on this idea. We understand the value of setting minimum stock levels and receiving alerts when products are running low.

    We’d like to explore this further as we continue learning more about your inventory management needs. While it isn’t on our roadmap just yet, we’ll share an update if this gets picked up.

    Anura Ranasinghe supported this idea  · 
  16. 7 votes

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    Anura Ranasinghe supported this idea  · 
  17. 33 votes

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    Anura Ranasinghe supported this idea  · 
  18. 37 votes

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    Anura Ranasinghe supported this idea  · 
  19. 166 votes

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    Hi team, pleased to share another update as progress moves along in this space.

    We'd now doing some early testing of the teams concepts for being able to bundle inventory in Xero.

    With the high interest for this in the idea, we'd like to offer the opportunity to be involved in the process - If you'd be willing to give some of your time to share back with the team, we'd love you to fill in this short questionnaire ✍️

    While this will be limited to a small group, we'll keep you updated on the outcomes, here. Thanks!

    Anura Ranasinghe supported this idea  · 
  20. 15 votes

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    Anura Ranasinghe supported this idea  ·