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  1. Here's a copy of my note to Xero Support & their response below:

    Hi,
    I prefer to check 'include in emails' for all contacts in an organisation, as the quote & invoice recipient/s often vary & I find it simpler to delete unnecessary recipients from the list on each quote or invoice than to add them. I've only just accidentally realised (after years of use) that invoice reminders go out to every email address in an organisation that is 'included in emails' & not just the email recipient/s of the original invoice - I've been unintentionally sending reminders to multiple…

    7 votes

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  2. Currently when you want to add a contact to a group and you have a entire list of different groups, you can not search for the group you are looking for, you have to scroll through your list. It is very frustrating not being able to search for the group.

    14 votes

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  3. In the app, it would be a huge timesaver if you could create repeating invoices. I spend most of my time in the android app and this is the one thing it's missing 🙂

    3 votes

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  4. I need to report on employee timesheets against my tracking categories. For example how many hours have employees recorded against Job A, Job B, Job C etc in any given timescale. In the transaction/payroll activity report it only gives £ and not into tracking categories.

    8 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  5. Custom Invoice Template did not work well for Thai characters. I've used Tahoma font as suggested on https://central.xero.com/s/article/Change-font-layout-and-column-headings-on-invoices-quotes?userregion=true#Useforeignlanguagecharactersininvoicesandotherdocuments but the characters above and below letters are not display properly.
    Please find the attached for your reference.

    I would like to ask for a font that can work well with Thai characters on invoice template.

    5 votes

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  6. Ability to track Sales representatives commission for each sale.
    Each invoice to a customer will require a commission calculation to be made and accrued to the reps account.

    Purpose: Ease of keeping track of commissions owed, and a pulse on cashflows

    31 votes

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  7. Reporting - to run a report that can show payment information (eg. paid date) and reference/item information.

    A report under cash basis does not show the reference that I put on the invoice reference or the item information chosen in the invoice, it is really hard to search receivable payment based on the information I need (PFA).
    A xero support specialist explained that because there is no reference on the payment, I can only search by Contact name or invoice number. But, when we do reconciliations to match the bank received with the invoice, there is nowhere to add an…

    18 votes

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  8. The new reports are, as default, jumping to the top of the page on refresh. This is impractical and time consuming having to scroll down back to where you were. Can this be looked at and stopped

    1 vote

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  9. Need a process to close month end. After this process has been executed the month is locked and changes are not posted to it unless we unlock it first. This feature is available in other accounting packages

    8 votes

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  10. Occassionally a debit order fails/ bounces after a considerable amount of time, after the receipt has already reflected on a customer statement. In this case, I should be able to reverse the receipt without removing it from the Accounts Receivable account.

    For example, a debit order runs in March and bounces several weeks later in April, after the customer has received a statement.

    E.g. end of March they receive a statement showing

    Opening Balance 0
    Invoice 100
    Receipt -100
    Closing Balance 0

    When the receipt now bounces in April, their next (April) statement should begin with what the closing balance…

    2 votes

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  11. When sending invoices using my laptop the 'send me a copy option' remains ticked when creating invoices but it does not remain ticked when sending remittance advices. This would be helpful please.

    2 votes

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  12. It would be great to be able to choose which headings are visible on the default invoices view. There are some customisable reports which allow you to run a report with your preferred view. But for others such as repeating invoices there are no options.

    Our company has different teams, so for these it would be good to customise the column headers, to show the contact groups the client belongs to. This would allow us to forecast what upcoming invoices are due for each team, so that they can allocate resources accordingly.

    Ideally the following would be helpful
    1) the…

    15 votes

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  13. I would like to have the ability to create a bill with a negative balance. This way, I can control the full credit to the exact sales tax account. The current way a Credit is applied to a batch bill it takes a percentage off each line item (total due and sales tax). I have to remit tax in multiple states, and the way credits are handled throws off my totals to remit. Right now, I edit existing bills and apply credits within the bill for a workaround. It's a painful process. Creating a bill with a negative balance would…

    3 votes

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  14. I was recently asked by a client how create a formatted PDF list of their contacts in Xero with addresses, telephone numbers, email addresses etc.

    They had been asked for this by their factoring provider.

    I know they can select all contacts and use the option at the top of the screen to export, but that creates a csv file which obviously doesn't have any formatting and runs the risk of it being opened in Excel which then messes up phone numbers etc (we are in the UK where phone numbers start 0 and Excel 'helpfully' removes this when opening…

    3 votes

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    Thanks for the extra detail, Ross and apologies I never rounded back on this here. While we also don't have plans for creating a report that includes all the detail from a contacts record atm I've slightly adjusted the title of your idea here and we'll continue to track interest in this here. If any plans are made down the line I'll be sure to let you know on the idea here.

  15. Be able to add a message for each individual employee to tell them what their premium is for their medical insurance benefit.

    The premium for each employee is different, so can't use the payslip message on a payroll run. Adding individual data to a person's payslip each month is too labour intensive.

    Maybe some type of pay item without affecting their pay/tax/NI etc. It could then be added to their pay template so it appears every month.

    5 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. Employer pension contributions for employees on SMP should be calculated on the employee's earnings before they went on leave, not on the reduced rate of 90%. Xero's calculation is currently on the latter with no option to overwrite. The correct calculation would be first choice, but the option to change figures would be helpful also

    5 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi everyone👋, thanks for the idea and support here. To be open and upfront we don’t have any plans in the near term to expand this functionality.

    Right now, you can create an additional Employer Pensions pay item and add it to the employee's Pay Template. When the pay run is processed you'll be able to enter in the difference due, to ensure the total contributions equals the required value. If anything changes in this space, we’ll update you on this idea. 

  17. When a client emails bills into Xero files, they often include a note saying APPROVED or POST TO DIRECT COSTS and even- PLEASE PAY TOMORROW. At the moment I have to open the email, take a copy, email it back into Xero files and then attach that to the bill along with the original bill. Can a copy of the email be automatically attached to the bill when it is processed from files? It would save a lot of time.

    6 votes

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  18. I would love to be able to adjust background colors and font colors. I find working for several hours in Xero leaves me with eye fatigue and headaches.

    25 votes

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  19. Most of my projects just have one task, so when I go and create a time entry for a project with a single task, it would be great if the task was already set.

    2 votes

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  20. On a multi currency company it would be better for the total amount showing due matches the balance of all bills as per the date they were raised.
    It causes confusion for clients when they pay a supplier, they usually just check total owed against the contact, if it's fluctuating to reflect exchange rates this means they may under or over pay the actual original bills.

    2 votes

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