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  1. Customer Statements - the current statements show payments allocated to invoices. This is confusing for customers who make part payments. Can Xero please bring in an option to not include payment allocations as our customers only want to view their statements by looking at the amounts they actually paid, not the break ups

    24 votes

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    Appreciate wanting to see a direct option within customer statements that exist in Xero. 

    An option here would be to run the Customer Invoice Activity report where you can filter by Source to remove payment type sources such as 'Receivable Payment'. Once set up this could be saved as a custom report to be run with your filters at any time. 🙂

  2. Automatically provide the audit certificate for e-signatures applied in Document Packs. At the moment, you need to contact Xero Support to obtain the audit certificates, which often takes days, when you generally need these things urgently

    1 vote

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  3. Please add the invoice reference field when sending an invoice from Xero to Xero via a network key.

    4 votes

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  4. QR Code on Invoice that goes to same web location as the 'View your Bill Online' link on Invoices.

    Currently, a Xero Invoice can have a link displayed for easy/direct payment by customer.

    I would like to see the option to include a QR Code, embeded within the EMAIL sent to customers, and on the PDF attached to the Email, that translates to the same link, allowing for easy payment of printed invoices at time of delivery.

    Great for 1st time customers, Pay on Delivery or COD customers.

    7 votes

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  5. To have a list that shows bills that have and haven’t been assigned to billable expenses.

    Purpose: Users can easily identify which bills that have and haven’t been assigned to billable expenses.

    123 votes

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    Hi everyone, we appreciate the importance of being able to view and understand where billable expenses have and haven't been assigned. While we have keen eyes on the idea here, with other big pieces of work on the go we want to be open that this is not in the roadmap atm.
    We want you to know we're taking on board all your feedback here, and will continue to stay across this, and keep you updated of any news or progress that'll improve visibility for your needs here.

  6. When changing the year end for a client, it would be nice if previous year's could be locked in dates, fixed assets, etc.
    Once the year end is changed, it seems to amend the dates for the previous year in all reports too, if (for example) the new year end means the current "year" runs to 13+ months (such as when the year end is extended): it's hard to get the comparative period in any popular reports to show the previous year as it was filed.
    And especially in the TB, I can't get it to show a period for…

    2 votes

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  7. Not a major one but I feel the whole online site needs a facelift.
    Information is not given in an easy to process way and this can make navigating the program more complicated than it seems to be.

    I recently transferred over from MYOB and where I feel the general program of Xero is better for ease of reconciling etc. some tasks can feel super overcomplicated and difficult to carry out due to poor layout and outdated visuals. This is something MYOB seem to have done well, Xero seems clunky and outdated in comparison, whilst having all the programming and…

    2 votes

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  8. Project Timer - it would be great when using the timer for it to automatically enter actual start time and end time into the time entry, rather than just a duration.

    1 vote

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  9. To reassign or remove multiple billable expenses at once and to make edits to billable expenses from within reports.

    I have a client who has 175 outstanding billable expenses, which need to be removed as the invoices have been billed manually.

    11 votes

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  10. A setting in the backend to turn on/off to find and match transactions within a certain amount (i.e.-/+0.05).

    These are usually (if not always a rounding adjustment). It's currently a 4-step process to add a minor adjustment.

    Also, selecting minor adjustment or bank fee, can the difference auto populate in the amount field?!!

    3 votes

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  11. Say I go to a supplier and make a cash purchase. I use my debit card and then walk out with goods and a receipt. Scanning the receipt to Xero and coding the purchase if easy but I am pretty slack and normally lose the receipt before I get to scan it. What say, the vendor scans a QR code that I carry containing my email/Xero info and this allows the vendor's system to email me the purchase document. No paper and I can code the purchase when I am at my PC later in the day. Also means I…

    1 vote

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  12. Ability to delete invoices permanently in Xero.

    Purpose: To make the lists of invoices looks cleaner, as the voided invoices will not be listed there. Especially for the ones that’s created accidentally.

    153 votes

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  13. For now there's a option to block issuing invoice for customer which exceed a certain credit limit. Can we have more options to block a customer, like overdue invoices etc.?

    8 votes

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    Appreciate there are more settings that you'd like to expand the use of the Credit Limit for, Joyce. 

    In lieu of change in the direct feature atm, one way to prevent further invoices from being raised for a contact could be to set their limit to the amount of the invoice due which would stop all future invoices for the contact being raised.

  14. Report for "Account Transactions" should only produce one line per transaction.

    Currently, the report splits off a separate line for the PST component of each transaction, adding "- PST" in the description and to the contact name, and pulls the PST amount out of "Gross".

    I need an account transaction report that includes GST, PST and the unit price in "gross" on a single line per transaction. These gross values will match the bank statement, and have the description/reference/contact and the account(s) the transaction was coded to.

    The easiest approach is to have additional columns to select from, and (critically)…

    2 votes

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  15. Have the ability to add in a column for the date and adjust column widths in the Standard Invoice Template.

    1 vote

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  16. Allow XERO to automatically send a receipt to a client when an invoice is paid in part or in full.

    67 votes

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    Thanks for all the feedback and detail on your needs in the idea here. As you'll see from each others comments there are different points at which businesses would want to be automating this process. Not really a one size fits all approach. 

    As noted in recent comments, we recently made a change for new invoicing flow where (like classic) you can now choose to Send receipt from the payment confirmation that's shown once you apply a payment to an invoice. 

    At this time we don't have plans for automating this flow however we're still attuned to the idea here and will be sure to share if there are any plans made toward this in the future. 

  17. Hubdoc - Would like a second email address to be able to upload PDF with multiple pages for multi page split.

    2 votes

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  18. Project reports are very difficult to follow and understand. The ability to click a transaction and open the source is not possible unlike all standard Xero reports. A Profit and Loss by project is crucial. Project transactions need to be combined into the audit trail so that standard reports can be ran to include project information.

    54 votes

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  19. Give sales invoices the ability to create self-billing contractor bills - the same as billable expenses but for the the sales side, rather than the purchase side. I produce high vol royalties where the suppliers(producers) do not physically bill, but we need to raise the charges directly in line with the sales received. Massively labour intensive and could be fixed with this function.

    13 votes

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    Hi everyone, to give a bit more detail from our status update a few months ago - The ability to copy to a bill is a feature that the team will be building into the new invoicing experience. They have a few items on their agenda and I want to be open that this is not planned to be delivered until after the sunset of classic invoicing. 

    For the time being, you'll find you can still copy to a new invoice, quote, purchase order or bill from the invoices list view. 

    You can get a bit more of an understanding of what's coming from our Xero central page. When there's more news on copy to a bill I'll share this, here. 

  20. It would be excellent to be able to show VAT respective figures in all reports. Many small companies are not VAT registered and thus nett figures do not show the correct picture for a company. We would also love to have this feature on profit and loss and other reports as we need to see how much money to budget for an expense. It becomes difficult as some suppliers are VAT inclusive, and others are not so costs cannot be calculated on a straight-line VAT formula.

    1 vote

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