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  1. Our bank has changed from export of bank statements from OFX to CFONB (see below the new French standard) which is not yet supported by Xero! This has a huge impact on our workflow and time spent on getting our many bank transactions in the system. Can anyone help and vote for this to be upgraded as a format for bank transaction import..

    Thanks so much!

    CFONB (also known as AFB) is a French standard defined by the Comité Français d'Organisation et de Normalisation Bancaires/French Committee for Banking Organization and Standardization (CFONB) to meet the needs of the Association Française…

    1 vote

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  2. Changes to Xero that have not improved the program

    How do I upload files from Xero Files (documents scanned to Xero etc) to my client it no longer allows this - previously you could access either Xerol Files or your own files from your drive - am I missing something ? Also you can no longer just print invoices you have to download them _ why this is a total pain - the joy of Xero was always click and print or email ??? Please put it back many thanks Kate Milne long time user and Xero fan!!!!

    2 votes

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  3. There has been an ongoing BUG in Xero, on the bank reconcile screen, when you select more details about the transaction, it covers the invoices. If you have invoice references in the details, you have to close that then select the invoices in the reference. Xero should not cover the invoices, but display the details along the side, see CASE BUG CX0013467462 for full details and screenshot.

    4 votes

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    Appreciate your screenshot and can see what you're meaning here, Craig. 

    While this is not a bug we appreciate this is not ideal and understand why you'd like to be able to view these to items at once. Currently these are two separate features in the Reconcile screen which is why they work in isolation and the More details view can be open and closed while working with Find & Match. 

    We don't have immediate plans for changing this behaviour, however I've shared with our team and we will let you know if there's any change planned. 

  4. Ability to generate a report with start dates for all employees as well as birthday dates reports.

    51 votes

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     ·  13 comments  ·  Payroll  ·  Admin →
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  5. I think it would be great to have a submit for approval option in timesheets on the web version just like you can with invoices and bills. I am a third party bookkeeper and therefore Xero Me isn't really an option because, I am not an employee so I can't really use Xero me and if a timesheet is submitted by an employee, it has to be sent to me for approval for editing to ensure it comes through to payroll correctly for processing as an approved timesheet cannot be edited in payroll. Not all staff are tech savvy and…

    6 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  6. I already submitted and someone closed off my ticket incorrectly.

    I want the ability to have a default template for INVOICES and a different default template for QUOTES.

    Someone submitted this as already existing here https://central.xero.com/s/article/Set-default-invoice-quote-templates?userregion=true

    But the default invoice template set for the contact will override the organisation’s default template when you add an invoice, quote, customer

    5 votes

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    We're grateful for your engagement and letting us know the changes that matter to you.

    Being upfront this isn't something we have plans for at this time, however we're keeping a watchful eye on the idea support for this here.

    If there's any news we'll share with you all.

  7. Ability to only give new users quote access only.

    Purpose: Having more options when giving someone else access to Xero org.

    56 votes

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  8. Hi it would be really good if when searching for client statements in xero that the date in the 'and' box populates to the current date rather than one month previous, as its quite annoying having to change that to the current date all the time. I would think most people would prefer to be able to see the most up to date figures.

    1 vote

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  9. Zeller is a far better payment option to Stripe. It would be great to have this as an integrated 'PAY NOW' option

    1 vote

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    Hi Terry, we don't have any plans for extending the payment services we offer with Xero in the near term. However if you have a payment service that doesn't currently integrate with Xero you can see if they have a custom URL with placeholders that can be applied to your invoice template in Xero. 

    We have a bit of information on this here, however you'll also need to touch baser with Zeller to request the custom URL that you can include, from them. 

  10. We have just moved onto Xero Payroll and it would be very helpful if employees could add notes to their timesheet each day.

    21 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hi everyone, an update to my earlier message:


    This change was specific to users of the Australian payroll.


    Apologies, and we'll shift this idea back to 'Submitted' so we can continue to track and share if there are developments in New Zealand Payroll.


    However, at the moment this is not in the team's plans.


    • If you operate across multiple regions, and are interested in reading more, I've updated this idea. which is specific to AU.


    Thanks for your understanding.

  11. Ability to see timesheet function for employees who are on salaries.

    Purpose: To make the employees can keep track of their hours without affecting the pay runs.

    60 votes

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     ·  23 comments  ·  Payroll  ·  Admin →
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  12. If you send an Invoice per mail to a client, a credit note that is linked to the invoice should be attached to the mail with the invoice too.
    Currently, you have to send two separate mails.
    If you send an invoice, you have several check boxes like "add invoice as pdf". There should be the option "add credit not as pdf".

    5 votes

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  13. Currently there is no definitive link between posted documents and the Journal Report. Having the Document reference will simplify examination of the audit trail.

    6 votes

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  14. With the advent of Open Banking, it would be great if when you submit the payroll, it could also utilise OB to physically make the payment to the employee also. This would help automate the whole payroll process.

    12 votes

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    6 comments  ·  Payroll  ·  Admin →
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    Thanks for supporting this idea, everyone. We appreciate the efficiency being able to directly pay your employees from Xero would bring to your workflow and the time it'd give back. 😊

    Our product team are now in testing of new functionality to allow direct wage payments within UK Payroll via open banking with Crezco. I'll be back to share more as this progresses.

  15. Split out the 'other previous earnings' section in the YTD section of an employees payslip between commission, annual leave etc

    22 votes

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     ·  9 comments  ·  Payroll  ·  Admin →
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  16. The ability to see which contact has read an invoice when it's sent to multiple people

    6 votes

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  17. Dave Andrews asked a question.
    Edited Tuesday, 15 August 2023 12:36 PM

    Can one create a report based on DRAFT information eg Draft invoice not approved
    Can one create a report based on DRAFT information eg Draft invoice or draft bill (not approved and therefore not posted into the books of account).

    For example I would like to see what impact certain entries would have on a balance sheet or income statement but dont want to approve them only to see the impact and then subsequently void or reverse them if I am, say unhappy with the outcome ? I…

    2 votes

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  18. As it stands the "template" is largely superficial, whereas a template should be meaningful.

    When I think of invoice templates, I think: unit prices, quantities, etc... much like your "repeated invoices" except the repeated invoices don't include dynamic dates. Monthly billing for a team is a nightmare.

    So either expand the templates to include meaningful features, or add dynamic dates to the repeated invoices. Preferably the second option so I don't have to constantly rebuild invoices for my team.

    32 votes

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  19. In the new reports you can run a report, by supplier, of invoices that are due and planned to be paid, which is great. There is a differentiation between due and planned in both screen detail and reporting. The schuduled/planning option enables users or managers to plan which invoices they wish to pay either by viewing on Xero or running in a report. However, the reporting option puts the two together by adding in an invoice wiht the same due date, if a planned date has not been entered. This means that invoices not scheduled/planned to be paid are included…

    9 votes

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  20. Right now it’s not possible to have users automatically assigned to tracking categories.

    We are investigating the tracking scenario, but it looks like additional work having to go into making sure each user remembers to add the relevant codes/tracking categories each time they raise a new quote/invoice/PO.

    Is there a way to set this up so that Xero can automatically identify that a user belongs to a particular department (e.g. Sales / Accounts ) and the relevant tracking codes will be applied? Similar to how when we set up a new contact on Xero with particular defaults (re. currency or…

    6 votes

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